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  • All HBS Web  (270)
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Show Results For

  • All HBS Web  (270)
    • People  (1)
    • News  (64)
    • Research  (153)
    • Multimedia  (1)
  • Faculty Publications  (90)
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  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

to Ovia Health In late 2016, Paris Wallace, the CEO of Ovia Health, and the rest of the company’s co-founders faced a difficult decision about the best way to grow Ovia Health’s revenue. Founded in 2012, Ovia Health specialized in mobile... View Details
Keywords: Dina Gerdeman
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

and other retailers are experimenting with offering rewards program members discounts on gasoline, for instance. And Stop & Shop recently rolled out Scan It! Mobile, an app that turns a customer's iPhone into a View Details
Keywords: by Maggie Starvish; Retail
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

walks readers through the questions firms need to ask when integrating it into their strategies and operations. The article also includes HBR’s first embedded AR experiences, which readers can launch by downloading a new HBR app on their... View Details
Keywords: Carmen Nobel
  • 11 Oct 2016
  • First Look

October 11, 2016

support, delivered by a separate, independently funded staff, which builds public will, advances policy, and mobilizes resources. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51710 forthcoming Organization Science The... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

existing wifi networks to allow users to make calls on their mobile phones without purchasing extra minutes. “These startups are like fleas on the backs of dinosaurs too big to do much about it” "Decoupling separates two or more... View Details
Keywords: by Michael Blanding
  • 13 Mar 2018
  • First Look

March 13, 2018

best-in-class businesses for the rapidly evolving mobile ecosystem. Now, after nearly two frenetic years, he faces a slew of strategic questions. In which Hatch ventures should he continue to invest money and manpower? Specifically,... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

people?” Founded in 2003 as a phone number for residents to dial (311) from a landline for information on city services and to log complaints, the city launched a 311 website and mobile app in 2009 and... View Details
Keywords: Sean Silverthorne
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through... View Details
Keywords: by Danielle Kost
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

and Recovery In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The View Details
Keywords: Sean Silverthorne
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