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Show Results For
- All HBS Web
(236)
- News (34)
- Research (190)
- Multimedia (2)
- Faculty Publications (77)
- 01 Mar 2008
- News
Avoiding a Succession Crisis
many firms have not instituted a process for managing the development of potential leaders. Many have not even thought about the process of selecting a leader when the time comes for change. And as a result, they are as confused about who... View Details
- 19 May 2009
- First Look
First Look: May 19, 2009
lives and the very structure and power dynamics of industries can't be managed as "silos," tucked away in corporate, university, or government research labs, in incubators, or within venture capital-funded entrepreneurial... View Details
Keywords: Martha Lagace
James D. Sinegal
40 million members, Sinegal is best known for his progressive management practices which have enabled Costco to benefit from low employee turnover and high productivity. View Details
Keywords: Retail
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
orderly introduction of new talent into an organization, perhaps by periodically identifying and letting the lowest performers go, was applauded. One of the comments reflects this view: "What is really important is that companies continue to invest in knowledge... View Details
Keywords: by James Heskett
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
him and one of its board members? Understanding the dynamics of the CEO search process, as well as the ways in which chief executive turnover influences corporate performance, has been the goal of recent research by HBS assistant... View Details
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
stretch goal would be a turnover of 10 in five years, with improvements toward that goal recognized and rewarded on a year-to-year basis. One goal of this philosophy was to eliminate the time-wasting annual budgeting game in which middle... View Details
Keywords: by Jim Heskett
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- 01 Sep 2010
- News
Faculty Books
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain how to use analytics to better View Details
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
who co-wrote Firm Turnover and the Return of Racial Establishment Segregation with Stanford University Assistant Professor John-Paul Ferguson. “I’ve had people say, ‘How can this be the case? It can’t be true. My workplace is so much more... View Details
Keywords: by Dina Gerdeman
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
consortium of asset management companies (AMCs) that included the Turkish branch of Lehman Brothers. When Lehman went bankrupt, Turkasset acquired a $200 million portfolio of non-performing loans (NPLs). After that, it continued to... View Details
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
period, while only 13 percent scored at least one meeting per year. But seven investors in the sample met at least 15 times during the six-year period; of those, four managed hedge funds and three represented large buy-side investor... View Details
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
of perfect information." Among the suggestions for managers were these: Help "data analyzers consume and translate the data" (Scott Kemme, who also suggested an alternative title for the column, which I instead used above), Know "what not... View Details
Keywords: Re: James L. Heskett
- 28 Jun 2016
- First Look
June 28, 2016
forthcoming Management Science The First Deal: The Division of Founder Equity in New Ventures By: Hellmann, Thomas F., and Noam Wasserman Abstract—We examine the trade-off between efficiency and equality within the context of... View Details
Keywords: Sean Silverthorne
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
high levels of turnover and absenteeism, store managers never really know exactly how much labor they'll have." Ton has more on her mind than operational excellence. She has interviewed dozens of retail... View Details
- 01 Oct 1997
- News
William K.L. Fung
open-minded about what I could do," says Fung. "He was a visionary." So William took on the challenge and went to work. Six months later, he presented a plan to professionalize Li & Fung's management by severing ties between the View Details
Keywords: Alejandro Reyes
- 17 Sep 2024
- Research & Ideas
Advice for the New CEO: Talk to Your Employees Early and Often
million emails and 80 million meeting invitations. Shortly after a new CEO takes over, uncertainty among employees dampens communication within a company. However, after about five months, internal chatter sharply intensifies as managers... View Details
Keywords: by Ami Albernaz
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
addressed for a complete understanding of the moral mind. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52263 in press Academy of Management Perspectives Bounded Ethicality and Ethical Fading in Negotiations:... View Details
Keywords: Sean Silverthorne
- 28 Jun 2011
- First Look
First Look: June 28
PublicationsManager-Specific Effects on Earnings Guidance: An Analysis of Top Executive Turnovers Authors:Francois Brochet, Lucile Faurel, and Sarah McVay Publication:Journal of Accounting Research (forthcoming) Abstract We investigate... View Details
Keywords: Sean Silverthorne
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
Either Heal Health Care?A public insurance option could use its scale to hold prices down, but only if the approach avoids the financing gimmicks that are undermining Medicare. Research Papers Cohort Turnover and Operational Performance:... View Details
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Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details