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- All HBS Web (234)
- Faculty Publications (72)
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- All HBS Web (234)
- Faculty Publications (72)
- 10 Sep 2024
- Blog Post
Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)
marketing professor where I gained deep exposure to the management and decision processes of executives. While in this role, I worked with executives across several companies and ultimately accepted a job offer from one of them, also an...
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- 13 Mar 2018
- First Look
March 13, 2018
Consequences of Mandatory Corporate Sustainability Reporting By: Ioannou, Ioannis, and George Serafeim Abstract—A key aspect of the governance process inside organizations and markets is the measurement and disclosure of important metrics...
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Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012...
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Sean Silverthorne
- 23 Apr 2013
- First Look
First Look: April 23
responsibility, HBS has long tried to promote better business standards. Anteby's rich account reveals the surprising role of silence in HBS's process of codifying morals and values. As he describes, specifics are often left unspoken; for...
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Sean Silverthorne
- 22 Mar 2024
- Blog Post
Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015)
growth, Nneka felt she could make a significant impact at home. After obtaining her degree in chemical engineering in London and studying French at the Université Paris-Sorbonne, Nneka moved to the United States to begin her career as a View Details
- June 2018
- Case
Candor at Clever
By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and...
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Keywords:
Performance Feedback;
Talent Development And Retention;
Talent Management;
Feedback;
Difficult Conversations;
Radical Candor;
Scaling Start-ups;
Scaling And Growth;
Developing Effective Managers;
Effective Managers;
First-time Managers;
Kim Scott;
Clever;
Bay Area;
Silicon Valley;
Interpersonal Communication;
Talent and Talent Management;
Human Resources;
Leadership Development;
Management Practices and Processes;
Management Skills;
Management Style;
Organizations;
Organizational Culture;
Performance Evaluation;
Conflict and Resolution;
Technology Industry;
Education Industry;
San Francisco;
United States
Bernstein, Ethan, and Om Lala. "Candor at Clever." Harvard Business School Case 418-087, June 2018.
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate. Not every idea is good, and yes there are stupid...
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by Sean Silverthorne
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
to minimize interpersonal conflict. Leaders can accomplish this by taking concrete steps before, during, and after a critical decision process. Before the process begins, they can establish ground rules for...
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by Martha Lagace
- Web
Leading with Creative Problem Solving: Ron Kurtz (MBA 1967) - Recruiting
first post-graduate job as a research assistant for a highly respected marketing professor where I gained deep exposure to the management and decision processes of executives. While in this role, I worked with executives across several...
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- Web
Equip our students to become leaders for racial equity. - Advancing Racial Equity
engage issues of race, material that familiarizes faculty with Black experiences, and the interpersonal skill development described in section 2. The Senior Associate Dean for Culture and Community will create a team to oversee this...
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- 01 Sep 2016
- News
Ask the Expert: How to Build a More Diverse Board
member and then plan for it to happen via networking and repositioning your career on your résumé. Part of the problem is not with the qualifications or networking skills of people who want to be board members. It is about how few spots are open and how random the...
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- 10 Oct 2000
- Research & Ideas
Cross-Sector Collaboration: Lessons from the International Trachoma Initiative
also be compatible. Bad interpersonal chemistry can quickly kill an alliance. Therefore, a "getting acquainted" period and process is needed to ascertain compatibility and develop a positive...
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- Web
Making Difficult Decisions: The General Manager’s Job (MDD) - Course Catalog
enabling coordinated action in pursuit of organizational performance. Our emphasis is on how GMs get things done through making and guiding both larger and smaller decisions. We show how to use decision-making processes to achieve results...
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- 02 Jun 2009
- First Look
First Look: June 2, 2009
experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on 47...
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Martha Lagace
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance...
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by Staff
- Web
Leadership Execution and Action Planning (LEAP) - Course Catalog
objectives: To enable students to get things done successfully. To understand the risks, trade-offs, and constraints leaders face when tasked with achieving results under conditions where they have limited skills, time, and resources available. To develop the...
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- 29 Oct 2013
- First Look
First Look: October 29
negotiators thrive in the face of chaos and uncertainty. They don't trap themselves with rigid plans. Instead they understand negotiation as a process of exploration that demands ongoing learning, adapting, and influencing. Their agility...
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Sean Silverthorne
- 16 Jun 2009
- First Look
First Look: June 16
on these teams. As non-native English speakers attempted to counter the apprehension they felt when having to speak English, and native English speakers fought against feeling excluded and devalued, a cycle of negative emotion ensued and disrupted View Details
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Martha Lagace
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
II, according to Chandler, the management processes in most large British companies were dominated by "family capitalism." As these companies expanded abroad, family members or handpicked "trusted company servants"...
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- 17 Jan 2017
- First Look
First Look at New Research: January 17
Abstract—Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role...
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Sean Silverthorne