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- All HBS Web (184)
- Faculty Publications (65)
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Abstract—Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role...
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Sean Silverthorne
- 25 Feb 2020
- News
Teachable Moments
1997. “Sometimes our students arrive at HBS thinking they are the sum total of their résumés,” says DeLong. “In courses like Authentic Leader Development or the Interpersonal Skills Development Lab, we try to move them away from this...
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- 12 May 2015
- News
A Flash of Insight
up a balance sheet of my personal assets and liabilities,” says Cooper. “I had been successful in two professions—nuclear submarines and investment banking—in which success required a combination of technical and interpersonal skills. I...
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- 04 Oct 2011
- First Look
First Look: October 4
president of consumer products, must provide feedback to one of her direct reports, Simon York. York is a strong performer, but he has displayed some poor interpersonal skills in the manner in which he View Details
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Sean Silverthorne
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
about our interpersonal relationships, when people share things with us—as long as they don't overshare—we tend to like them better," Buell says. "We find it interesting that we're seeing evidence of the same thing in our relationships...
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- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds the brief interactions described in the helping literature. Such deep help consisted of...
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by Sean Silverthorne
- Blog
When Generations Learn Together
representative. How did the two of you interact while on campus? (BS): We purposefully tried to separate, especially during social time, so we could both enhance our networks and learn from the broad base of attendees. Although not...
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- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
debilitating effects of interpersonal fear on collective learning processes. Q: How do you define learning? How does learning promote performance? A: I define learning as a process: A process of action, reflection, and new (often...
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by Sarah Jane Gilbert
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
to minimize interpersonal conflict. Leaders can accomplish this by taking concrete steps before, during, and after a critical decision process. Before the process begins, they can establish ground rules for how people should View Details
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by Martha Lagace
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
concern for one another. It takes much longer to gain or earn. It comes from frequency of contact, and from self-disclosure during more informal interactions and unstructured time. It’s about, “How do I get to know your heart?” Blanding:...
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by Michael Blanding
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
emergent machine of the sovereign state. Yet such strategic interaction rarely yielded a decisive victory for either the secular state or for religion. By tracing how state-builders engaged religious institutions, elites, and attachments,...
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Dina Gerdeman
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
sense a man makes of himself as a man, which develops in the course of his interactions with others. A man encounters—and learns to anticipate—others' expectations of him as a man; he responds, others react, and through this...
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- 01 Jun 2008
- News
Team MBA
groups that have been part of HBS for years. The teams, which meet only during the first year, are assigned across sections and with an eye to mixing students from a variety of backgrounds. They also encourage in-depth case analysis and foster View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction...
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Sean Silverthorne
- 12 May 2009
- First Look
First Look: May 12, 2009
Overly detailed contracts leave no room for spontaneous acts of kindness to create goodwill between parties; too-rigid contracts leave parties unable to respond to the unanticipated; and, strangely enough, incentives can end up being just plain insulting. View Details
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Martha Lagace
- 22 Sep 2009
- First Look
First Look: September 22
Working PapersMixed Source Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study competitive interaction between profit-maximizing firms that sell software and complementary goods or services. In addition to tactical...
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Martha Lagace
- 26 Jul 2016
- First Look
July 26, 2016
connecting the macroscopic with the microscopic in human behavior has traditionally been difficult. Manifestations of homophily, the notion that individuals tend to interact with others who resemble them, have been observed in many small...
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Sean Silverthorne
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
that people speak up more in smaller groups and in settings that are more intimate. In smaller companies, where everyone knows and regularly interacts with top managers, there is less likelihood employees will be silent based on lack of...
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by Sarah Jane Gilbert
- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
that opportunity can change our lives—and the world—for the better. The human spirit craves connection. Authenticity. Belonging. Touch. Gratitude. Purpose. We need to make our interactions count. Whether it’s the death of a friend, loss...
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- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53537 in press Personality and Social Psychology Bulletin Advice Giving: A Subtle Pathway to Power By: Schaerer, M., L.P. Tost, L. Huang, F. Gino, and R.P. Larrick Abstract—We propose that View Details
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Sean Silverthorne