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All HBS Web
(2,098)
- People (3)
- News (576)
- Research (217)
- Multimedia (9)
- Faculty Publications (19)
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- 24 Jan 2011
- HBS Case
Terror at the Taj
with Ruth Page and David Habeeb of the HBS Educational Technology Group, Terror at the Taj Bombay: Customer-Centric Leadership documents the bravery and resourcefulness shown by rank-and-file employees during the siege. Video interviews...
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- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
Ramarajan and Reid’s study shows. But making that effort—beginning with a clear-eyed, inward look at one’s background, identity, and place in culture—can provide the foundation for building a workplace where everyone can thrive. About the Author Julia Hanna is an...
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by Julia Hanna
- 26 Mar 2008
- First Look
First Look: March 26, 2008
Details Harvard Business School Case 608-109 Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to...
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Martha Lagace
- 24 Jul 2007
- First Look
First Look: July 24, 2007
Successes and Failures of a Global Entrepreneur Harvard Business School Case 807-165 Bert Twaalfhoven (70; HBS '54) is faced with two offers to acquire the manufacturing holding company he had built up over 40 years. Despite the...
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Martha Lagace
- 03 Jun 2008
- First Look
First Look: June 3, 2008
association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing evaluations of other private...
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Martha Lagace
- 10 Jun 2008
- First Look
First Look: June 10, 2008
equal to multiples of their own budget through front-lines process innovation and support of staff on-the-floor. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607130 Broadband and Video Games: Playing...
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Martha Lagace
- 05 Jun 2007
- First Look
First Look: June 5, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707559 Vitreon Corp.: The Hyalite Project Harvard Business School Case 607-031 Considers decisions facing the leader of a manufacturing staff project team assigned to a plant...
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Martha Lagace
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
keep up with the demand to treat patients every day. And that’s why Partners in Health turned to the straightforward time-driven activity-based costing system to measure the cost of treating a patient, with the help of a grant from the Gates Foundation and experts from...
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- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
Mehta in the HBS case study “Brown Capital Management.” At a time when many companies are seeking to address deep structural racism, Brown’s methods may provide an important blueprint. “An important question for organizations is how to...
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- 21 Jul 2009
- First Look
First Look: July 21
joining to simply find a job. The senior TSA staff and airlines are calling for accountability, but the person responsible for the breach is a passionate and valued employee who has been with TSA since its formation. As her shift...
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Martha Lagace
- 29 Jun 2010
- First Look
First Look: June 29
Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: it was losing money for the first time in its history, staff morale had plummeted, and area hospitals...
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Martha Lagace
- 07 Jul 2003
- What Do You Think?
Can We Have Too Much Productivity Improvement?
productivity is the need [for] ever-increasing consumption. Unfortunately unemployed workers don't consume much of anything." Garry Emmons reminded me that "We examined this issue with HBS profs in a February 1999 View Details
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by James Heskett
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
everyone needs to measure impact.” "There are two big conversations among nonprofit leaders," says HBS associate professor Alnoor Ebrahim. "One is around accountability. The second focuses on performance, particularly impact." Ebrahim is...
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by Julia Hanna
- 24 Feb 2009
- First Look
First Look: February 24, 2009
organizations. One set of activities shown to improve organizational learning of new work practices is learn-how. Learn-how refers to learning activities that combine experimentation, adaptation-in-use, and staff participation (e.g., dry...
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Martha Lagace
- 15 Jun 2010
- First Look
First Look: June 15
discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their families. BCG had instituted multiple initiatives to help its consulting staff better achieve work-life...
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Martha Lagace
- 07 Oct 2008
- First Look
First Look: October 7, 2008
microfinance provider in Bangalore, wants to grow his business rapidly and become financially sustainable, but he's struggling with staff fraud, high costs, and how to stay true to Ujjivan's mission of poverty alleviation, while...
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Martha Lagace
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
effective solution for companies. She co-wrote the journal article with HBS doctoral student Grace Cormier, as well as three employees of Happify, Allison L. Williams, Acacia C. Parks, and Julia Stafford. Happify, which funded the...
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- 31 Jul 2017
- HBS Case
It’s Hard to Fix the Family Business Without Offending the Family
to change them.” Blame it on the alcohol Schlesinger’s student coauthors worked with Tam Le as part of the HBS Neighborhood Business Partnership, a field-based second-year course led by Schlesinger and Senior Lecturer Kristin Mugford....
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- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
table or at least put them on a back burner for now, and let workers know which projects should be prioritized, says HBS Senior Lecturer Julia Austin, who provides leadership coaching to companies. “While now is a time to foster trust and...
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by Dina Gerdeman
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
rather than inventors and builders” Once chief of staff to the late Boston mayor Thomas Menino, Weiss isn't just engaging in wishful thinking. He's seen firsthand how entrepreneurs within government can cut through red tape. Weiss...
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by Michael Blanding