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  • 24 Jul 2012
  • First Look

First Look: July 24

Change Authors:Chonnikarn Fern Jira and Michael W. Toffel Abstract Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. They vary widely in their responses. We... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

marriage market, this study provides timely and compelling empirical evidence of the unintended consequences on later life outcomes of sex selection in India. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53295... View Details
Keywords: by Sean Silverthorne
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

analytic methods in a series of experiments across a range of hedonic products. The results suggest that hedonic learning follows a sequence of stages whose order matters and that the holistic stage is facilitated by attending to... View Details
Keywords: Dina Gerdeman
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

bought discounted products, especially those who did so on Black Friday or during other holiday periods, were “lower-value,” often one-time customers. Although these findings might seem obvious, Ascarza says, the research provides View Details
Keywords: by Kristen Senz; Retail; Service
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 16 Mar 2023
  • Research & Ideas

Why Business Travel Still Matters in a Zoom World

whenever they knew the address of each patent’s inventor and used cutting-edge empirical methods to determine causality. In addition to the 1.4 percent uptick in patents, the authors found that new... View Details
Keywords: by Kara Baskin; Air Transportation
  • 06 Mar 2012
  • First Look

First Look: March 6

performance is controversial and the empirical evidence is mixed. High pay dispersion may act as an extra incentive for employees' effort or it may reduce motivation and team cohesiveness. These effects can also coexist and the prevalence... View Details
Keywords: Sean Silverthorne
  • 2020
  • Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Related
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does a team leader win the confidence of the group? What's the best View Details
Keywords: Re: Multiple Faculty
  • 10 May 2016
  • First Look

May 10, 2016

that “Gathering direct and original facts is a tedious and dif cult task, and it is not surprising that such work is avoided.” For the 50th JAR Conference, we introduce a framework to help researchers understand the complementary value of seven View Details
Keywords: Carmen Nobel
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

scant direct empirical research on how human interaction patterns change as a result of these architectural changes. In two intervention-based field studies of corporate headquarters transitioning to more open office spaces, we View Details
Keywords: Dina Gerdeman
  • 18 Feb 2015
  • First Look

First Look: February 18

effects of an imperfect legal system, and social norms of fairness. We illustrate our arguments with examples from practice. Publisher's link: http://onlinelibrary.wiley.com.ezp-prod1.hul.harvard.edu/doi/10.1002/smj.2303/full February 2015 Research Policy Hidden... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

colleagues to refocus radically on truly modern phenomena, on anticipating the future, and on altering our theorizing and methods accordingly, or we will never catch up. Marketing Complex Financial Products in Emerging Markets: Evidence... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 07 Feb 2007
  • Research & Ideas

Dividends from Schumpeter’s Noble Failure

Schumpeter's thinking about capitalism. It moved him to a more historical and empirical approach that shaped nearly all his subsequent work. And second, much of the book constitutes a preview of modern, rigorous business history. This... View Details
Keywords: by Thomas K. McCraw
  • 25 Oct 2011
  • First Look

First Look: October 25

Allocation for Kidney Transplantation Authors:Dimitris Bertsimas, Vivek F. Farias, and Nikolaos Trichakis Abstract We propose a scalable, data-driven method for designing national policies for the allocation of deceased donor kidneys to... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

incentives based on valuation ratios, split announcement effects, and future returns, we find empirical support for the predictions in both time-series and firm-level data. Given the strong cross-sectional relationship between... View Details
Keywords: Martha Lagace
  • 28 May 2008
  • First Look

First Look: May 28, 2008

on a systematic selection and analysis of articles, the paper outlines an emerging consensus on the definition and process of institutional entrepreneurship. It also presents the previously identified enabling conditions for, and reviews the research View Details
Keywords: Martha Lagace
  • 01 Dec 2015
  • First Look

December 1, 2015

Statistics Survive Another Day: Using Changes in the Composition of Investments to Measure the Cost of Credit Constraints By: Garicano, Luis, and Claudia Steinwender Abstract—We introduce a novel empirical strategy to measure the size of... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=55281 Fall 2018 Eighteenth-Century Studies Cosmopoleis: Empire and Capitalism By: Reinert, Sophus A. Abstract—No abstract available. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 20 Jun 2012
  • Lessons from the Classroom

Teaching Leadership: What We Know

method (Bennis & O'Toole, 2005); teachers employ casual and often self-serving empirical evidence (Ghoshal, 2005); approaches are rarely grounded in well-established theoretical traditions (Doh, 2003);... View Details
Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

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