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- All HBS Web (1,222)
- Faculty Publications (232)
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- 17 Feb 2011
- News
Field Report: Rwanda
a private media company and Karisimbi client. The group worked with Tele-10 to identify ways to improve its advertising sales process for radio advertising and to help improve customer service for its satellite television business. “We... View Details
- 13 Feb 2020
- News
Not Throwing Away My Shot
to think about that, is if you had looked at a group of Americans in 1870 and described them, you would've said “American citizens.” By 1920 that group has become “American consumers.” So there's a flip. And what happens is entrepreneurs must become as good at making... View Details
- 01 Apr 1996
- News
New Releases
Technology, Inc. Except for Risk Management, each book includes a collection of cases along with expository text and spreadsheets that guide the reader toward mastery of techniques related to the cases. Risk Management offers a collection... View Details
- 01 Dec 2007
- News
A View from the Top
Relations Bill Sahlman, who quizzed each recipient at a late September event held for the benefit of hundreds of first-year MBA students packing Burden Auditorium. Sahlman opened the discussion with this stumper: What is your greatest... View Details
- 01 Dec 2008
- News
Designing Change
consultant.” It’s easy to see how students would relate to 35-year-old Kahn as he takes on CEO Bill Boyd’s challenge to help revitalize Muzak’s image with clients and its corporate culture on a budget of just $900,000. “Since Muzak’s name... View Details
Keywords: Julia Hanna
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
together before the season," O'Reilly says. Guided by its extensive customer research, fan polling, and tracking of fan-engagement data across all its platforms, the NFL "gets smarter every day in terms of what our different fan segments... View Details
- 01 Oct 2002
- News
View from the Top
how can I help you get them?” Schleyer: Let's not forget that it is crucial for a leader to be able to relate to all levels of an organization. Leaders need to have the ability to communicate with Wall Street and Washington, but more... View Details
- 01 Dec 2009
- News
Alumni Books
of Difference edited by Todd L. Pittinsky (PhDOB ’01) (Harvard Business Press) Bringing groups together is a central task of leadership. These theoretical and practical essays and case studies on intergroup relations and leaders reassess... View Details
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
MIS faculty, as well as faculty from other units whose research is related to MIS, are currently engaged in research to track the evolution of information technology and to determine how IT infrastructure can create value in the... View Details
Keywords: Elaine Gottlieb
- 01 Mar 2006
- News
Drive-In Nation
and Japanese competitors. The American carmakers seem less passionate about their product, and relations between the different organizational functions seem more constrained, as does the product-design process.” Flexible and Nimble HBS... View Details
- 01 Mar 2008
- News
Alumni Books
sweet spot; designing the offer to create customer value and secure differential advantage; integrating to serve the customer; and measuring what matters. Science Lessons: What the Business of Biotech Taught Me about Management by Gordon... View Details
- 01 Sep 2003
- News
Books
invariably say it is,” relates Thomke, an authority on the management of technology and product innovation. “But when you look at how they actually manage the process, it turns out that most are not giving it very much thought.” Thomke’s... View Details
- 26 Jan 2016
- News
The First Five Years: Jill Applebaum (MBA 2015)
rewarding. From time to time, we’ll receive unsolicited emails from customers who tell us they can’t live without our product. Those touches of positive reinforcement definitely keep us motivated and energized. It also helps that Jillian... View Details
- 01 Mar 2014
- News
Book Review: The Old West
than the quarterly bottom line. "In truth, whilst emerging countries continue their inexorable march towards economic supremacy, albeit with a few wobbles on the way, we in the West seem to be sleepwalking towards the edge of a cliff," Pinto writes. View Details
Keywords: Maureen Harmon
- 11 Mar 2020
- News
Making It Rain
Illustration by Edmon de Haro Illustration by Edmon de Haro During his 11 years in the Israeli Air Force, Shimon Elkabetz (MBA 2017) had several near-death experiences related to weather. Once he flew into a foggy cloud bank after the... View Details
Keywords: Lisa Scanlon Mogolov
- 20 Jul 2022
- News
Wired to be Inspired
in? What's our long term vision for why we are here? Just like ancient mariners used compasses to kind of direct themselves, purpose was an orienting scheme. The second was: Purpose became like an operating system. It’s the way organizations worked, how people showed... View Details
- 25 Aug 2022
- News
Labs Enable Large-scale Research
content, crypto and fintech are likely to play an even bigger role. Shai Bernstein and Marco Di Maggio (both HBS), working with Scott Duke Kominers (HBS) and David Parkes (SEAS), will focus on a range of topics related to blockchain,... View Details
- 01 Feb 1998
- News
Running Up the Score
franchises remains fierce. RELATED PROFILES Touching All the Bases: Stephen A. Greyser Kicking Off a Startup: Jennifer Rottenberg (MBA '96) Down on the Farm: Frank Burke (MBA '87) A Player's View: Gord Kluzak (MBA '98) View Details
Keywords: Garry Emmons
- 17 Apr 2019
- News
Give It to Me Straight
the AdSense business was on fire, and when I said how many new customers we added over the last couple of months, Eric Schmidt almost fell out of his chair, and he said, "What did you say? This is incredible. Do you need more marketing... View Details
- 23 Jan 2019
- News
The Promise of Personalized Medicine
for N=1, individuals, that customizes therapeutics. If you look at drug development thus far in the history of mankind, we’ve focused a lot of our efforts on small molecules, like pills that you would take every day—Lipitor, Viagra, these... View Details