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- All HBS Web
(2,652)
- People (1)
- News (721)
- Research (1,411)
- Events (21)
- Multimedia (16)
- Faculty Publications (1,021)
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- August 1982 (Revised May 1986)
- Case
Lowe Computer Services: Capacity and Service Level Planning
Cash, James I., Jr. "Lowe Computer Services: Capacity and Service Level Planning." Harvard Business School Case 183-050, August 1982. (Revised May 1986.)
- 1997
- Working Paper
The Converging Worlds of Telecommunication, Computing and Entertainment
By: P. William Bane, Stephen P. Bradley and David J. Collis
- 2008
- Case
IBM: Computing at the Speed of Life
By: Vijay Govindarajan and Chris Trimble
Govindarajan, Vijay, and Chris Trimble. "IBM: Computing at the Speed of Life." 2008. (Case No. 2-0033.)
- 1975
- Article
Sample Size Computations in Dollar Unit Sampling
By: Robert S. Kaplan
Keywords: Information
Kaplan, Robert S. "Sample Size Computations in Dollar Unit Sampling." Studies on Statistical Methodology in Auditing, Supplement Journal of Accounting Research 13 (1975): 126–133.
- August 2003
- Case
Mercury Computer Systems: The Evolution from Integrated Technology to Open Standard
By: Rebecca Henderson and Nancy Confrey
For 20 years, Mercury Computer Systems has thrived, providing products and services that support ultrafast processing of real time data. Now Jay Bertelli, the CEO, faces a critical question: How can the firm compete once the standards on which its products are based... View Details
Keywords: Analytics and Data Science; Open Source Distribution; Strategic Planning; Competitive Strategy; Competitive Advantage; Information Technology; Information Technology Industry
Henderson, Rebecca, and Nancy Confrey. "Mercury Computer Systems: The Evolution from Integrated Technology to Open Standard." Harvard Business School Case 704-424, August 2003.
- October 2002 (Revised April 2007)
- Case
Dell Computers (A): Field Service for Corporate Clients
By: Frances X. Frei, Amy C. Edmondson and Corey B. Hajim
Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry... View Details
Keywords: Information Infrastructure; Customer Relationship Management; Job Cuts and Outsourcing; Service Operations; Business or Company Management; Emerging Markets; Problems and Challenges; Service Delivery; Computer Industry; United States
Frei, Frances X., Amy C. Edmondson, and Corey B. Hajim. "Dell Computers (A): Field Service for Corporate Clients." Harvard Business School Case 603-067, October 2002. (Revised April 2007.)
- November 1990 (Revised November 1991)
- Supplement
Apple Computer (C1): Reorganizing the Human Resource Function
Provides a follow-up to the (C) case. A new organization chosen for the human resource (HR) function is described. Students must compare the design chosen by Apple's HR managers with the one they chose. View Details
Gibbs, Michael J. "Apple Computer (C1): Reorganizing the Human Resource Function." Harvard Business School Supplement 491-063, November 1990. (Revised November 1991.)
- November 1995
- Article
Racing Behavior: Technological Evolution in the High-end Computer Industry
By: T. Khanna
Khanna, T. "Racing Behavior: Technological Evolution in the High-end Computer Industry." Research Policy 24, no. 6 (November 1995).
- August 1987
- Case
Government Intervention in the European Computer and Semiconductor Industries
Salter, Malcolm S. "Government Intervention in the European Computer and Semiconductor Industries." Harvard Business School Case 388-023, August 1987.
- March 2000
- Article
Intimate Exchanges: Using Computers to Elicit Self-disclosure from Consumers
By: Y. Moon
Moon, Y. "Intimate Exchanges: Using Computers to Elicit Self-disclosure from Consumers." Journal of Consumer Research 26, no. 4 (March 2000): 324–340.
- July 1998
- Article
Are Computers Scapegoats? Attributions of Responsibility in Human-Computer Interaction
By: Y. Moon and C. I. Nass
Moon, Y., and C. I. Nass. "Are Computers Scapegoats? Attributions of Responsibility in Human-Computer Interaction." International Journal of Human-Computer Studies 49, no. 1 (July 1998): 79–94.
- January 1989 (Revised October 1991)
- Case
Center for Machine Intelligence: Computer Support for Cooperative Work
Applegate, Lynda M. "Center for Machine Intelligence: Computer Support for Cooperative Work." Harvard Business School Case 189-135, January 1989. (Revised October 1991.)
- March 1983 (Revised April 1987)
- Teaching Note
McGraw-Hill Book Co.: Micro Computer Resource Center, Teaching Note
- Article
Technological Competition and the Structure of the Computing Industry
By: Timothy Bresnahan and Shane Greenstein
Bresnahan, Timothy, and Shane Greenstein. "Technological Competition and the Structure of the Computing Industry." Journal of Industrial Economics 47, no. 1 (March 1999): 1–40.
- Other Article
Prize-based Contests Can Provide Solutions to Computational Biology Problems
By: Karim R. Lakhani, Kevin J. Boudreau, Po-Ru Loh, Lars Backstrom, Carliss Y. Baldwin, Eric Lonstein, Mike Lydon, Alan MacCormack, Ramy A. Arnaout and Eva C. Guinan
Lakhani, Karim R., Kevin J. Boudreau, Po-Ru Loh, Lars Backstrom, Carliss Y. Baldwin, Eric Lonstein, Mike Lydon, Alan MacCormack, Ramy A. Arnaout, and Eva C. Guinan. "Prize-based Contests Can Provide Solutions to Computational Biology Problems." Nature Biotechnology 31, no. 2 (February 2013): 108–111.
- November 1984
- Supplement
Syntex Laboratories (A), Computer Supplement: Sales Force Strategy Model
Clarke, Darral G. "Syntex Laboratories (A), Computer Supplement: Sales Force Strategy Model." Harvard Business School Supplement 585-131, November 1984.
- August 1985 (Revised September 1987)
- Case
John Sculley at Apple Computer (A & B) (Condensed)
Pava, Calvin H P, and James D. Mayer. "John Sculley at Apple Computer (A & B) (Condensed)." Harvard Business School Case 486-015, August 1985. (Revised September 1987.)
- March 2004 (Revised February 2005)
- Case
Emerging Business Opportunities at IBM (C): Pervasive Computing
By: David A. Garvin and Lynne Levesque
Supplements the (A) case. View Details
Garvin, David A., and Lynne Levesque. "Emerging Business Opportunities at IBM (C): Pervasive Computing." Harvard Business School Case 304-077, March 2004. (Revised February 2005.)
- September 1984 (Revised November 1985)
- Teaching Note
Computer Devices, Inc.: Selling Intelligent Terminals, Teaching Note
By: Robert J. Dolan
- August 2003
- Teaching Note
Computer Associates International Inc.: Governance and Investor Communication Challenge (TN)
By: Paul M. Healy
Teaching Note for (9-103-007). View Details