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  • 06 Aug 2014
  • What Do You Think?

What Is Warren Bennis’s Legacy?

Summing Up Was Warren Bennis's Optimism Regarding the Future of Leadership Warranted? In a recent obituary for Warren Bennis in the New York Times, former executive and HBS Professor Bill George was quoted as writing that "I look at Peter Drucker as the father of... View Details
Keywords: by James Heskett; Education
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

then scale economies have the potential to be an obvious global advantage. Down To Cases The book's case examples and detailed decision-making maps offer a practical guide to some of the complex issues that emerge from doing business... View Details
Keywords: by Julia Hanna
  • 2011
  • Working Paper

From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

By: Marion Fourcade and Rakesh Khurana
As the main producers of managerial elites, business schools represent strategic research sites for understanding the formation of economic practices and representations. This article draws on historical material to analyze the changing place of economics in American... View Details
Keywords: Economics; Practice; Business Education; Labor and Management Relations; Decision Making; Management Analysis, Tools, and Techniques; Change; Governing Rules, Regulations, and Reforms; Finance; Knowledge; Production; Business Conglomerates; Education Industry; United States
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  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

Drawing on lessons from the battlefield is common practice for business leaders seeking tested strategies to succeed against adversity. Today, the battle against COVID-19, an invisible enemy, feels to many observers like a military... View Details
Keywords: by Euvin Naidoo
  • 2012
  • Case

Advanced Leadership Pathways: Shelly London and Ethics Education—'Strengthening Our Moral Compass'

By: Rosabeth Moss Kanter and Anne Arlinghaus
Shelly London and Ethics Education — 'Strengthening Our Moral Compass' 2009 AL Fellow
Following a successful career as a Senior Vice President, Vice President, and Chief Communications Officer at two large corporate companies, Shelly London set out to promote... View Details
Keywords: Leadership Skills; Ethics Education; Initiatives; Morality; Moral Compass; Prima Facie; Grassroots Movement; Ethical Reasoning; Decision-making; Social Media; Media Relations; Family Dinner Project; Public Conversations Project; Laura Chasin; Computer Games; Video Games; Quandary; Organizational Structure; Infrastructure; Ethics; Education; Moral Sensibility; Behavior; Decision Making; Leadership; Innovation and Management; Education Industry; Service Industry; North and Central America
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  • 01 May 2013
  • What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments suggested that: (1) servant... View Details
Keywords: by Jim Heskett
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

fluid intelligence wanes, crystallized intelligence—a different kind of thinking marked by synthesizing and sharing knowledge—grows, writes Brooks, a professor of Management Practice at HBS. He points to... View Details
Keywords: by Avery Forman
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

often includes management of common co-morbid conditions and complications of treatment. Typical medical conditions are diabetes, hypertension, coronary artery disease, osteoarthritis, pregnancy, breast cancer, etc. INTEGRATED View Details
  • 05 Dec 2022
  • What Do You Think?

How Would Jack Welch’s Leadership Style Fare in Today’s World?

years into his tenure, GE became the most valuable company in the world. Gelles and Cohan cite everything from failed acquisitions and strategies to brutal downsizing, forced ranking of managers, a poor environmental record, legal accounting View Details
Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

organizations, and what managers must do to effectively lead the change process. Tushman and O'Reilly are the coauthors of Winning Through Innovation: A Practical Guide to Leading Organizational Change and... View Details
Keywords: by Staff
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

powerful insights and practical guidelines that allow managers to bridge professional divides and organizational boundaries in order to work together effectively, this is a new exploration of the challenges... View Details
Keywords: by Sean Silverthorne
  • 11 Feb 2021
  • Blog Post

Good Leadership Is an Act of Kindness

Practicing active, habitual kindness can transform the remote workplace and it can start today. A little reassurance, compassionate listening, a conscious effort to validate people's fear and confusion all go a long way. Employees and... View Details
Keywords: All Industries
  • October 1988 (Revised February 1990)
  • Case

HCC Industries

Describes a corporation that switches its philosophy of budgeting from "stretch" targets to "minimum performance standard" targets. The change has implications for management incentives, compensation, and corporate planning. Early results suggest the concept was not... View Details
Keywords: Management Practices and Processes; Budgets and Budgeting
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  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

at all than those shoppers who sampled only 6 flavors; considering too many options made it too hard to choose one.) The Underthinker The problem is that time-crunched managers often swing too far to the other end of the decision-making... View Details
Keywords: by Carmen Nobel
  • 2007
  • Article

Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions

By: Anette Mikes
Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.
Based on the evidence of... View Details
Keywords: Management Practices and Processes; Risk Management; Governing Rules, Regulations, and Reforms; Conflict and Resolution; Organizations; Financial Services Industry
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  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

employees to mentor juniors, for example, but only reward them for time spent with clients. These practices are possible regardless of the amount of resources available, with the possible exception of the first. View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

employees to mentor juniors, for example, but only reward them for time spent with clients. These practices are possible regardless of the amount of resources available, with the possible exception of the first. View Details
  • 03 Feb 2003
  • What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

practical to think so? Do the economics of education for management even permit it? What do you think? Original Article Strategy and implementation, two sides of the same coin, are often juxtaposed. How... View Details
Keywords: by James Heskett
  • 23 Sep 2009
  • Working Paper Summaries

Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

Keywords: by Julia Adler-Milstein, Sara J. Singer & Michael W. Toffel; Health
  • 06 Dec 2010
  • Sharpening Your Skills

Sharpening Your Skills: Doing Business in Emerging Markets

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I identify opportunities in emerging markets? How important are relations with the host country?... View Details