labor - Publications - Faculty & Research

Using new data on workforce composition and wages, we systematically measure the employment impact at U.S. firms from 2008 to 2020, including 2,682 unique firms and 22,322 firm-year observations. We document significant variation across industries and firms within each... View Details

Keywords: Impact Accounting; ESG; Employee Turnover; Wages; Employment; Measurement and Metrics; Human Capital; Diversity; United States

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01 Feb 2017
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Is the Next Jobs Crisis Just Ahead?

is whether these efforts overlook a much larger job crisis ahead, one involving the service sector. The focus of attention is on a sector of the American economy that employs 12.3 million people, down from about 17.3 million in 2000, a 29 percent decline. According to... View Details

Keywords: by James Heskett; Service

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Is the Next Jobs Crisis Just Ahead?