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      • April 1987
      • Case

      Giant Systems Division: The Personnel Function

      By: Michael Beer
      Keywords: Human Resources; Management
      Citation
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      Beer, Michael. "Giant Systems Division: The Personnel Function." Harvard Business School Case 487-070, April 1987.
      • March 1987 (Revised October 1993)
      • Case

      Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

      By: W. Earl Sasser
      In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
      Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston
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      Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
      • March 1987 (Revised July 1996)
      • Case

      Kansas City Zephyrs Baseball Club, Inc.

      By: Kenneth A. Merchant, Krishna G. Palepu and Joseph P. Mulloy
      Describes a dispute between the owners of the major league baseball teams and the players' union about the profitability of the baseball teams. The issue is important because of the ongoing collective bargaining negotiations. A consultant is brought in to decide... View Details
      Keywords: State Ownership; Compensation and Benefits; Entrepreneurship; For-Profit Firms; Accounting; Activity Based Costing and Management; Resource Allocation; Cost Accounting; Cost Management; Labor and Management Relations; Financial Management; Sports; Sports Industry; Kansas
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      Merchant, Kenneth A., Krishna G. Palepu, and Joseph P. Mulloy. "Kansas City Zephyrs Baseball Club, Inc." Harvard Business School Case 187-088, March 1987. (Revised July 1996.)
      • November 1986 (Revised June 1987)
      • Case

      Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives

      By: Frank V. Cespedes
      Focuses on the compensation plan for Fieldcrest sales representatives. Management is reviewing the structure of the plan and must decide how to establish compensation goals and guidelines for the following year so that sales efforts are allocated among products and/or... View Details
      Keywords: Markets; Competitive Strategy; Compensation and Benefits
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      Cespedes, Frank V. "Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives." Harvard Business School Case 587-097, November 1986. (Revised June 1987.)
      • October 1986 (Revised July 2010)
      • Case

      Karen Leary (A)

      By: Linda A. Hill
      Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
      Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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      Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
      • 01 Dec 1985
      • Conference Presentation

      Risk Sharing and Corporate Pension Policy

      By: André Perold and Jay O. Light
      Keywords: Compensation and Benefits; Risk Management
      Citation
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      Perold, André, and Jay O. Light. "Risk Sharing and Corporate Pension Policy." Paper presented at the American Finance Association Annual Meeting, December 01, 1985.
      • November 1985 (Revised November 1987)
      • Case

      R&R

      By: Howard H. Stevenson
      Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources in order to lower the fixed costs of business entry. Provides a mechanism for discussing the role of... View Details
      Keywords: Cost Management; Entrepreneurship
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      Stevenson, Howard H. "R&R." Harvard Business School Case 386-019, November 1985. (Revised November 1987.)
      • October 1985 (Revised February 1986)
      • Supplement

      CompuServe (A1)

      By: James L. Heskett
      This addendum to CompuServe (A) describes how resources were allocated. View Details
      Keywords: Resource Allocation; Information Technology Industry
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      Heskett, James L. "CompuServe (A1)." Harvard Business School Supplement 386-094, October 1985. (Revised February 1986.)
      • September 1985
      • Background Note

      Pre-Start Analysis: A Framework for Thinking About Business Ventures

      By: Howard H. Stevenson and John R. Van Slyke
      Describes the thought process an entrepreneur should undergo before committing to a course of action. Covers understanding the opportunity--assessing the critical skills, resources, relationships, and approvals--developing an action plan; forming a business entity;... View Details
      Keywords: Business Ventures; Entrepreneurship; Framework; Growth and Development Strategy; Management Skills; Resource Allocation
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      Stevenson, Howard H., and John R. Van Slyke. "Pre-Start Analysis: A Framework for Thinking About Business Ventures." Harvard Business School Background Note 386-075, September 1985.
      • 1985
      • Chapter

      Implicit Labor Contracts Viewed as Options: A Discussion of 'Insurance Aspects of Pensions'

      By: Robert C. Merton
      Keywords: Compensation and Benefits; Decision Choices and Conditions; Contracts; Labor and Management Relations; Insurance
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      Merton, Robert C. "Implicit Labor Contracts Viewed as Options: A Discussion of 'Insurance Aspects of Pensions'." In Pensions, Labor and Individual Choice, edited by David A. Wise. Chicago: University of Chicago Press, 1985.
      • 01 Aug 1985
      • Conference Presentation

      The New Workforce Meets the Changing Workplace: Strains, Dilemmas, and Contradictions in Attempts to Implement Participative and Entrepreneurial Management

      By: R. M. Kanter
      Keywords: Employees; Entrepreneurship; Problems and Challenges
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      Kanter, R. M. "The New Workforce Meets the Changing Workplace: Strains, Dilemmas, and Contradictions in Attempts to Implement Participative and Entrepreneurial Management." Paper presented at the American Sociological Association Annual Meeting, Washington, DC, August 01, 1985. (Reprintings include: Human Resource Management, vol. 25 (Winter 1986); The Nature of Work: Sociological Perspectives, edited by K.T. Erikson and S.P. Vallas. New Haven: Yale University Press, 1990; Creative Personnel Practices, edited by J.N. Matzer. Washington, D.C.: International City Management Association, 1988.)
      • May 1985
      • Supplement

      Milford Industries (A1)

      By: Robert J. Dolan
      Presents the salesforce performance data of the Milford (A) case in a format suitable for spreadsheet analysis using a personal computer. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J. "Milford Industries (A1)." Harvard Business School Supplement 585-138, May 1985.
      • March 1985 (Revised July 1986)
      • Case

      Springs Industries: Textile Manufacturing--1983 (B)

      By: Kim B. Clark
      Keywords: Buildings and Facilities; Planning; Human Resources; Management
      Citation
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      Clark, Kim B. "Springs Industries: Textile Manufacturing--1983 (B)." Harvard Business School Case 685-064, March 1985. (Revised July 1986.)
      • January 1985 (Revised March 2003)
      • Case

      Conex do Brasil

      By: Christopher A. Bartlett and John Young
      Describes interactions between Brazilian local, Latin American regional, and USA headquarters staff during the three years after establishing a manufacturing subsidiary in Sao Paulo. In a highly protected national environment, a market entry plan is developed to meet... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Resignation and Termination; Goals and Objectives; Market Entry and Exit; Operations; Performance Expectations; Opportunities; Corporate Strategy; Latin America; United States; Brazil
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      Bartlett, Christopher A., and John Young. "Conex do Brasil." Harvard Business School Case 385-257, January 1985. (Revised March 2003.)
      • 1985
      • Chapter

      Corporatewide Transformations in Human Resource Management

      By: Michael Beer and Bert Spector
      Citation
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      Beer, Michael, and Bert Spector. "Corporatewide Transformations in Human Resource Management." In HRM Trends and Challenges, edited by Richard E. Walton and Paul Lawrence. Boston: Harvard Business School Press, 1985.
      • 1985
      • Book

      Readings in Human Resource Management

      By: Michael Beer and Bert Spector
      Citation
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      Beer, Michael and Bert Spector, eds. Readings in Human Resource Management. New York: Free Press, 1985.
      • 1985
      • Chapter

      The Riskiness of Private Pensions

      By: Jerry R. Green
      Keywords: Retirement; Compensation and Benefits; Employee Relationship Management; Risk and Uncertainty
      Citation
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      Green, Jerry R. "The Riskiness of Private Pensions." Chap. 12 in Pensions, Labor and Individual Choice, edited by David A. Wise, 357–378. University of Chicago Press, 1985.
      • October 1984
      • Background Note

      Allocating Resources

      By: Richard R. Ellsworth and Joseph L. Badaracco Jr.
      Keywords: Resource Allocation
      Citation
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      Ellsworth, Richard R., and Joseph L. Badaracco Jr. "Allocating Resources." Harvard Business School Background Note 385-172, October 1984.
      • October 1984
      • Case

      Transition from Contract to Consensus at General Motors

      By: George C. Lodge
      Keywords: Labor and Management Relations; Labor Unions; Human Resources; Management
      Citation
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      Lodge, George C. "Transition from Contract to Consensus at General Motors." Harvard Business School Case 385-168, October 1984.
      • February 1984 (Revised February 1994)
      • Teaching Note

      Dade County Resource Recovery Project, Teaching Note

      By: David E. Bell
      Keywords: Programs; Environmental Sustainability; Miami
      Citation
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      Bell, David E. "Dade County Resource Recovery Project, Teaching Note." Harvard Business School Teaching Note 184-159, February 1984. (Revised February 1994.)
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