Publications

03 Nov 2023
News

Global Networking Night; Sweden Club Holds Climate Forum

collaboration with the Swedish industries in the global climate conversation. “I have joined many conversations at COP26 and COP27 (UN Climate Change Conference—Conference of the Parties) and Stockholm+50 (a global environmental... View Details

Keywords: Margie Kelley

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

the pandemic. Before they can do either of those things, leaders must leave the past in the past. After they let go of what was, they can use a tool that’s very powerful for corporate introspection. It’s called the CARE framework. Here’s how it works: View Details

Keywords: by Hise O. Gibson and MaShon Wilson

August 2012
Case

Jess Westerly at Kauflauf GmbH

By: John J. Gabarro and Colleen Kaftan

Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details

Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

innovation, specific collaboration needs, or team building—meeting in person may be preferable. But rather than dictate a one-size-fits-all approach, Neeley says, business leaders should allow individuals and managers to figure out the... View Details

Keywords: by Michael Blanding

Web

About the Project - U.S. Competitiveness

unconventional energy. The research is being developed in close collaboration with leaders from business, labor, policy, the sciences, and academia in order to pinpoint concrete actions and recommendations for improving U.S.... View Details

June 2012
Article

The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control

By: Ethan S. Bernstein

Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details

01 Sep 2023
News

The Exchange: Where Ethics Meet Economics

decisions can also have important unintended consequences. In the example of Airbnb to which Max is referring, my collaborators (Ben Edelman and Dan Svirsky) and I were struck by the fact that Airbnb was allowing hosts to accept or reject... View Details

Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information

October 2019
Case

Regtech at HSBC

By: Aiyesha Dey, Jonas Heese and James Weber

Mark Cooke, Global Head of Operational Risk, needed to decide between a traditional regulatory control system and a new regtech system to manage non-financial risks. Non-financial risks failures such as money laundering and tax evasion had cost HSBC billions of... View Details

Keywords: Risk Management; Banks and Banking; Collaborative Innovation and Invention; Banking Industry; Information Technology Industry; United Kingdom; United States

25 Apr 2024
News

Origin Stories

of numerous organizations including One Mind, a nonprofit focused on catalyzing change in how mental health is treated and perceived, and 10 Million Names, a collaborative project dedicated to recovering the names of the estimated 10... View Details

Web

Alumni Spotlight: Cissy Chen (MBA 2019) - MBA

contrast the authors’ ground-breaking approaches to rethinking business—one through the lens of purpose-driven companies and the other through the lens of impact investing as the path to impact economies. Based on the overwhelming success of our event, which was a... View Details

01 Sep 2003
News

Kumar Mahadeva

the Internet, one can collaborate with people halfway around the world throughout the entire business process,” he notes. “That’s one key area we’re focusing on for the future.” — DEB View Details

Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services

July 2004 (Revised October 2018)
Case

Opium and Entrepreneurship in the Nineteenth Century

By: Geoffrey Jones, Elisabeth Koll and Alexis Gendron

This case examines the role of Jardine Matheson, a trading company founded by two Scottish merchants, in the opium trade between India and China during the nineteenth century. The two Opium Wars fought between Western powers and China, which sought to stop opium... View Details

Keywords: History; Globalized Economies and Regions; Ethnicity; Multinational Firms and Management; Groups and Teams; Trade; Social and Collaborative Networks; China; United Kingdom

03 Jul 2008
What Do You Think?

Are Followers About to Get Their Due?

Summing Up Are leadership and followership joined at the hip? It seems impossible to separate the two. They are reflective of one another. These are two of the predominant opinions expressed in one way or another by respondents to this month's column. Phil Clark... View Details

Keywords: by Jim Heskett

January 2014 (Revised January 2017)
Case

Nivea (A)

By: Karim R. Lakhani, Johann Fuller, Volker Bilgram and Greta Friar

The case describes the efforts of Beiersdorf, a worldwide leader in the cosmetics and skin care industries, to generate and commercialize new R&D through open innovation using external crowds and "netnographic" analysis. Beiersdorf, best known for its consumer brand... View Details

Keywords: Innovation; Innovation Management; Crowdsourcing; Big Data; Innovation Strategy; Innovation and Management; Knowledge Management; Knowledge Sharing; Research and Development; Social and Collaborative Networks; Collaborative Innovation and Invention; Analytics and Data Science; Beauty and Cosmetics Industry; Consumer Products Industry

Research Summary

Overview of Research

My research examines approaches to improving the performance of our health care delivery system with a primary focus on health information technology. Reflecting the interdisciplinary nature of my program, my dissertation draws upon theories and insights from... View Details

Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

responsible for overseeing care delivery Financial executives who direct cost management for health care delivery organizations HR executives from large organizations who manage health care for employees, collaborate with health care... View Details

November 2007 (Revised September 2010)
Background Note

The Rong Family: A Chinese Business History

By: Elisabeth Koll

Provides the complex historical background to understanding the development of family businesses in China from the late 19th century to the present. Using the example of the Rong family, China's most prominent industrialist family in pre-1949 China, analyzes the... View Details

Keywords: Family Business; Business History; Organizational Change and Adaptation; Organizational Structure; Alliances; Business and Government Relations; Social and Collaborative Networks; China