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- All HBS Web
(2,225)
- People (5)
- News (417)
- Research (1,451)
- Events (15)
- Multimedia (21)
- Faculty Publications (852)
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
created a formal CSO position. Efficiency: Next, companies become more strategic about sustainability by finding ways to achieve efficiencies that will save corporate dollars, such as cutting energy and water use or reducing waste... View Details
- 14 May 2013
- Blog Post
Alumni: Where are they now? Featuring Matt…
upon to make their organizations more effective, efficient and accountable. I’ve greatly enjoyed working closely with big city chief executives. I’ve learned a ton from their pragmatic and principled leadership and it’s been a privilege... View Details
Keywords: Nonprofit / Government
- Profile
Eric Sonnier
to launch a business, Eric has already started a company with fellow MBA candidate Broderick McClinton, called Equity Endeavor, LLC. “We’re focused on spurring local economies by creating more efficient entrepreneurial ecosystems,” Eric... View Details
- 01 Mar 2013
- News
A Mission in Motion
Public Health that uses business solutions to improve public health products, services, and delivery in the developing world. "Only business can provide the massive scale, permanence, and continuous efficacy and efficiency improvements... View Details
Keywords: summary
- January 1997
- Background Note
Buy Low, Sell High: Creating and Extracting Customer Value by Enhancing Organizational Performance
Provides an integrated framework for creating customer value and managing the firm profitably. Focuses on the use of product/service line management and effective customer service to achieve customer satisfaction and high profitability. View Details
Keywords: Customer Value and Value Chain; Framework; Performance Efficiency; Sales; Business Strategy; Customer Satisfaction; Profit; Product Marketing; Business or Company Management
Shapiro, Benson P. "Buy Low, Sell High: Creating and Extracting Customer Value by Enhancing Organizational Performance." Harvard Business School Background Note 597-071, January 1997.
- 26 Apr 2016
- First Look
April 26
workers without an agency affiliation. This advantage declines after high-quality non-affiliated workers receive good public feedback scores. The results indicate that intermediaries have arisen endogenously to permit a more efficient... View Details
Keywords: Sean Silverthorne
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
companies encouraging and funding ESG innovation. Dow Chemical has enormous energy consumption in their operations, but they've managed to save more than $10 billion through efficiency programs and are moving the world toward the adoption... View Details
Keywords: Re: George Serafeim
- 23 Oct 2007
- First Look
First Look: October 23, 2007
Abstract We study the interplay of inequality and trust in a dynamic game, where trust increases efficiency and thus allows higher growth of the experimental economy in the future. We find that trust is initially high in a treatment... View Details
Keywords: Sean Silverthorne
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
huge inefficiency.” It was while attending HBS that Makarim formed Go-Jek, a more efficient ojek service that organized 20 or so drivers through a call center; he relied on word of mouth to market the idea to friends and relatives in a... View Details
- 01 Dec 2012
- News
Alvin Roth Wins Nobel Prize in Economics
were much more efficient if they were designed well rather than allowed to evolve naturally," explained Roth's colleague, Albert H. Gordon Professor of Business Administration Brian Hall, head of the NOM Unit. "Among his many... View Details
- 16 Aug 2011
- First Look
First Look: August 16
allowing more efficient firms to grow as CEOs can decentralize more decisions and (2) trust complements the adoption of new technologies, thereby increasing productivity within firms during times of rapid technological change. Download... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Throwing Your Opponent: Strategies for the Internet Age
advise entrepreneurs not to ignore some of the old rules of doing business. "Companies still have to build competitive advantage and concentrate on efficient processes and quality products," they note. But by also mastering the new... View Details
Keywords: by Daniel Penrice
- 01 Dec 2002
- News
Books
managerial capitalism, its chronic “inward focus,” and its tendency toward “organizational narcissism” as fatal limitations that prevent traditional corporations from understanding and addressing the needs of this new population. Today's individuals want more than... View Details
- 01 Jun 2003
- News
South Florida and Minnesota Launch Community Programs
A strong commitment to community service is a given for most HBS clubs — the challenge lies in determining the most efficient means of leveraging the skills and interests of club members to create change. New York, Boston, San Francisco,... View Details
- Profile
Constanza Oliveira e Sousa
practical! It forces you to be 100% prepared, to be organized. And you learn from other people’s experiences. You learn that you can disagree—and everyone can feel great about it. Another thing that HBS has taught me is how to be View Details
- 05 Aug 2014
- First Look
First Look: August 5
policy tool that has attracted increased interest. Yet questions about the efficacy and the efficiency with which funds are used are subject to frequent debate. This paper examines empirical data from the Danish National Advanced... View Details
Keywords: Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
efficient for consumers and for GM. First, it would reduce the amount of time customers had to wait for their car to arrive. A car ordered online would take only 15 to 20 days to reach the customer compared to the usual 55 to 60. 79... View Details
- 25 Aug 2022
- News
In My Humble Opinion: Road Tested
center: “Now we all talk about the supply chain, which wasn’t the case a little over two years ago. It’s not lost on anyone that we don’t get anything without a well-functioning, efficient transportation system.” New world order: “With a... View Details
- 01 Sep 2018
- News
An SUV Built for African Roads—by African Workers
production facility that are different from typical original equipment manufacturers (OEMs). And the vehicle’s design allows for an efficient production process at low volumes and with manual labor. Because of these innovations, Yong says... View Details
Keywords: Amy Yee
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
ticketing, the airline maintains a relatively young fleet of Boeing 737s — and no other models — to save money, increase reliability, and boost efficiencies since pilots and crews need only focus on the requirements of a single type of... View Details