Filter Results:
(2,735)
Show Results For
- All HBS Web
(2,735)
- People (11)
- News (469)
- Research (1,659)
- Events (18)
- Multimedia (3)
- Faculty Publications (661)
Show Results For
- All HBS Web
(2,735)
- People (11)
- News (469)
- Research (1,659)
- Events (18)
- Multimedia (3)
- Faculty Publications (661)
- Web
Winning with Digital Platforms Online Course | HBS Online
and assess new markets based on network shape. Highlights Vlad Christoff (Fasten) Jon Li (Picabuu) Multihoming: Incumbents vs New Entrants Show Hide Details Concepts Network View Details
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
Clearly, a larger installed base implies that there will be stronger direct and indirect network effects, and this will enhance the value of the operating system to current and potential users. In addition,... View Details
- Career Coach
Ildi Nielsen
almost 1000 people and offers this real world perspective to help job seekers appreciate their strengths and present themselves effectively and authentically. She helps students and alumni create job search strategies that aim towards... View Details
Keywords: Consulting; Commercial Banking; Financial Services (All); Consumer Finance; Financial Services (All); Corporate Finance; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Retail
- 16 May 2018
- Research & Ideas
How Companies Managed Risk (and Even Benefitted) in World War Internment Camps
problems. Yet, they also enjoyed unexpected benefits, including plenty of networking and after-war opportunities for the tight community of German businesspeople in India. "The business implications of civil internment are uncharted... View Details
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
according to Alexa Internet. The business-oriented social network has more than 300 million members, all of whom list their educational and professional achievements on the site in the name of professional networking. Of course, these... View Details
Keywords: by Carmen Nobel
- 01 Jun 2006
- News
Getting on Board
corporate board consideration.” As you organize your campaign, Stautberg says, “It’s best to cast a wide net. Networking is essential,” she emphasizes. “Who knows you and respects your capabilities? If you have a positive relationship... View Details
- 2011
- Book
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
By: Fred Reichheld and Rob Markey
Defines the fundamental concept of Net Promoter, explaining its connection to your company’s growth and sustained success.
*Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers.
*Shares new and... View Details
*Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers.
*Shares new and... View Details
Keywords: Customer Centric Initiative; Customer Defection; Customer Engagement; Customer Experience; Customer Focused Organization; Customer Focus and Relationships; Customer Satisfaction; Customer Value and Value Chain; Network Effects
Reichheld, Fred, and Rob Markey. The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World. Boston, MA: Harvard Business Review Press, 2011.
- April 2021
- Teaching Note
Social Media War 2021: Snap vs. Facebook vs. TikTok
By: David B. Yoffie and Daniel Fisher
This teaching note provides analysis and a teaching plan for the Social Media War 2021: Snap vs. Facebook vs. TikTok case. View Details
- 01 Mar 2018
- News
Supporting Collaborations Across Harvard
Harvard i-lab, which provides resources and programs for any Harvard student seeking to start or grow an entrepreneurial venture. To direct your HBS Fund gift to help support collaborations across Harvard, look for the “University... View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
Networks Published: September 14, 2009 Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look... View Details
Keywords: by Sean Silverthorne
- 24 Jun 2008
- First Look
First Look: June 24, 2008
how to manage up; Cultivate a mutually beneficial relationship with your manager; Communicate effectively with your boss about priorities and problems; and Negotiate win-win solutions to on-the-job challenges with your supervisor.... View Details
Keywords: Martha Lagace
- Profile
Anja Anliker
experiences, Anja reflects, “What ties the decisions I make in the military and the choices we face in case studies? It’s that our decisions don’t just impact the bottom line. There are a whole network of View Details
- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
or contractors, and any efforts that are interpreted as attempts to force the community in a particular direction may be negatively received. This lack of direct control can be scary to companies—and... View Details
Keywords: by Danielle Kost
- 25 Aug 2022
- News
Open Market
today. Through social media and the immediate connections people have to brands, customers are able to have direct dialogue with companies they love (or hate). We think about this when we look at our platform. We want people to feel... View Details
- 01 Apr 1999
- News
Short Takes
Management from 1960 to 2000," Nolan highlights the critical shifts in the four eras in the evolution of IT. The Industrial Era, he writes, created an automation mindset, while the Data Processing Era led to organizational transformations. He analyzes the dawning of... View Details
Keywords: Eileen K. McCluskey
- 21 Mar 2019
- Working Paper Summaries
Advancing Computational Biology and Bioinformatics Research Through Open Innovation Competitions
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
electronic device nearby, and married couples usually do not share cell phones. Innovation will serve people who want simplicity of technology usage. As the network gets larger it becomes less relevant to individuals, she said, so people... View Details
Keywords: by Martha Lagace
- 25 Feb 2013
- Research & Ideas
Lean Strategy Not Just for Start-Ups
later stages. Network Effects Managers often think about innovation in terms of exploring new markets. But Cook said it's often wiser for firms to innovate within their well-established existing businesses.... View Details
- 15 Aug 2006
- First Look
First Look: August 15, 2006
reserve accumulation may reduce sustainable debt levels. In addition, assuming constant debt levels does not allow addressing one of the puzzles behind using reserves as a means to avoid the negative effects of crisis: why do sovereign... View Details
Keywords: Sean Silverthorne
- 28 Jul 2021
- News
Squarely in Their Corner
easy-to-use online tools for payments, payroll, and loans was a natural fit, thanks to her background. “I felt the strongest purpose and calling in Square in helping that entrepreneur,” Ms. Ahuja told the Wall Street Journal, “because of where I grew up.” Ahuja gives... View Details