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  • July 2022
  • Teaching Note

Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli, Fares Khrais and Menna Hassan
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
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  • 01 Jun 2016
  • News

Alumni and Faculty Books for June 2016

Rocket: Eight Lessons to Secure Infinite Growth by Michael J. Silverstein (MBA 1980), Dylan Bolden, Rune Jacobsen, and Rohan Sajdeb (McGraw-Hill Education) This book offers the latest techniques for knowing customers’ desires and View Details
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

might be working with peers in pharmaceuticals or defense to accelerate the development of virtual reality capabilities. In my work, I use the ethnographic methods of anthropology to study transformation as it takes place through shared mindsets and everyday View Details
Keywords: by Martha Lagace
  • 20 May 2008
  • First Look

First Look: May 20, 2008

domestic partners. In order to illuminate the interplay between these two levels, we review literature from two separate bodies of literature. Research in psychology and organizational behavior on... View Details
Keywords: Martha Lagace
  • 26 May 2015
  • First Look

First Look: May 26

serve as the glue across functions and business units. But without clarity about strategy and the ability to articulate strategy, people can only pick up random, disconnected cues about priorities, and alignment is then hit-and-miss, especially when it comes to linking... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

perspective on Peterson's behavior and problems. This case can be handed out during class discussion of the (D) case. A redisguised and updated version of earlier case 494-009. Purchase this... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2017
  • News

How to Build a Winning Culture on a Losing Team

Scott, I want to talk about something that you mentioned earlier about mind, body, and soul and how that's sort of like an organizational value for you guys. Can you talk specifics? How do you instill that? Does that mean retreats, does... View Details
  • 06 Sep 2016
  • First Look

September 6, 2016

nondisclosed information, and as a consequence, senders do not always disclose their private information. However, when subjects are informed about non-disclosed information after each round, behavior slowly converges to full unraveling.... View Details
Keywords: Carmen Nobel
  • 22 Mar 2016
  • First Look

March 22, 2016

must overcome severe individual and organizational biases that prevent managers and employees from thinking deeply and analytically about their risk exposure. In this paper, we draw lessons from seven case studies about the multiple and... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2011
  • First Look

First Look: March 1

Authors:Leigh Plunkett Tost, Francesca Gino, and Richard P. Larrick Abstract We examine the impact of subjective power on leadership behavior and demonstrate that the psychological effect of power on leaders spills over to impact team... View Details
Keywords: Sean Silverthorne
  • November 2017 (Revised November 2021)
  • Case

Irene Rosenfeld at Mondelēz International: Crafting a Corporate Strategy

By: Raffaella Sadun, David J. Collis, Amram Migdal and Kerry Herman
The case focuses on Irene Rosenfeld’s tenure as CEO of the global snack food company Mondelēz International. Beginning in 2006, she had led the company through many acquisitions, including France’s LU Biscuit and British confectionery company Cadbury, before, in 2012,... View Details
Keywords: Snack Food; Snack; Global Snacking; Packaged Food; Consumer Packaged; Kraft Foods; Kraft; Agribusiness; Change; Change Management; Corporate Strategy; Transformation; Geography; Geographic Scope; Global Strategy; Leadership; Leadership Style; Leading Change; Management; Business or Company Management; Growth and Development Strategy; Management Style; Marketing; Brands and Branding; Demand and Consumers; Consumer Behavior; Organizational Change and Adaptation; Planning; Strategic Planning; Strategy; Food and Beverage Industry; Illinois
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  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

Cases & Course MaterialsDesign: More Than a Cool Chair Harvard Business School Note 607-026 This introduction to the Design industry includes definitions, and industry statistics, as well as descriptions of geographic clustering, design education, View Details
Keywords: Martha Lagace
  • 01 Jun 2022
  • News

June 2022 Alumni and Faculty Books

offering occasional remote workdays—they will redesign every aspect of how work gets done, from defining how they measure organizational success to training their managers to make it happen. How the Future Works offers a blueprint for... View Details
Keywords: Publishing Industries (except Internet); Information
  • 13 Mar 2018
  • First Look

March 13, 2018

specifically, the volume focuses on the economic institution of the business group and aims at understanding the factors behind its rise, growth, resilience, and/or fall; its behavioral and organizational... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

behavior and practices led Enron down the path from truly innovative to fraudulent management? How could Enron’s board of directors have failed to detect the business, ethical, and legal risks embedded in the company’s aggressive... View Details
Keywords: Martha Lagace
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

significant organizational stumbling blocks. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107066 Dr. Iqbal Survé at Sekunjalo Investment Group (A) Harvard Business School Case 407-019 Dr. Iqbal Surve,... View Details
Keywords: Martha Lagace
  • 01 Mar 2013
  • News

Opening the Door

Administration in the School's Organizational Behavior Unit. She is faculty chair of the Leadership Initiative and has chaired numerous HBS Executive Education programs, including the High Potentials... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

perspectives or lenses: the strategic perspective, the organizational perspective, and the individual perspective. Book Excerpt: "herb Kelleher At Southwest Airlines" by Anthony J. Mayo, Nitin Nohria, and Mark Rennella Wearing... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

looking behavior in the last period. Download the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=44102 Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption Authors:McElheran, Kristina S. Abstract This paper... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

challenging goals can powerfully drive behavior and boost performance. Advocates of goal setting have had a substantial impact on research, management education, and management practice. In this article, we argue that the beneficial... View Details
Keywords: Martha Lagace