Publications

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September 2009
Case

The Risk Management Foundation of the Harvard Medical Institutions, Inc.

By: Richard M.J. Bohmer, Stephen P. Bradley and Natalie Kindred

Through its uniquely proactive approach to medical malpractice risk management, the Risk Management Foundation (RMF) has decreased claims—and premiums—for the Harvard hospitals it insures. The RMF is the captive medico-legal insurer of the Harvard medical institutions... View Details

Keywords: Cost Management; Insurance; Health Care and Treatment; Risk Management; Performance Improvement; Safety; Health Industry; Health Industry; Boston

January 1993 (Revised October 1993)
Case

Medtronic, Inc.

In 1991, Bill George, CEO of Medtronic, the world's largest manufacturer of pacemakers, was evaluating his strategic options in light of the changing economic environment. In the United States, Europe, and Japan, governments were considering regulatory changes to... View Details

Keywords: Diversification; Corporate Strategy; Health Care and Treatment; Policy; Medical Devices and Supplies Industry

05 Feb 2021
News

Amid pandemic tragedy, an opportunity for change?

22 Apr 2020
News

The Curious Case of the Coronavirus Commercial

31 Oct 2014
Op-Ed

Ebola’s Call To Arms About Disaster Preparedness

and biosecurity community has been banging the drum about for years: the US has massively underinvested in public health. As in so many other areas of the nation's infrastructure, the elements of our View Details

Keywords: by Gautam Mukunda; Health

15 Jan 2019
News

Working to Improve the End of Life

Laurie Leonard (MBA 1977) is executive director of End of Life Choices New York, a nonprofit advocacy, counseling, and educational organization. In the following interview, she discusses the group’s mission... View Details

Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services

01 Mar 2008
News

Conference Examines Intersection of Medicine and Business

Medicine and Business,” set the stage for a number of thought-provoking presentations on topics including regenerative medicine, stent wars, disruptive innovation, and consumer-driven health View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

25 Apr 2024
News

The Power of Rituals at Work

November 1995 (Revised March 2004)
Case

Massachusetts General Hospital: CABG Surgery (A)

By: Steven C. Wheelwright and James Weber

A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details

Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Health Industry; Health Industry; Massachusetts

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

Web

Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social... View Details

01 Jun 2009
News

Murray Named Class of ’08 Fellow

As a student of mechanical engineering at the University of New Mexico, Sean Murray (HBS ’10) learned to manage complicated projects. During three years of working for the... View Details

July 2003 (Revised August 2003)
Case

Global Healthcare Exchange

By: Lynda M. Applegate and Jamie Ladge

Founded in March 2000 at the height of the dot-com bubble, Global Healthcare Exchange (GHX) was one of 90 online marketplaces in the health care industry. The company's founders were among the largest suppliers in the industry, including Johnson & Johnson, GE Medical,... View Details

Keywords: Mergers and Acquisitions; Entrepreneurship; Price; Leadership; Growth and Development Strategy; Supply and Industry; Organizational Design; Expansion; Internet and the Web; Valuation; Health Industry

01 Mar 2016
News

Research Brief: The Benefits of Bias

Every year, specially chosen committees help the US National Institutes of Health (NIH) decide how to allocate massive—totaling more than $24 billion in 2014—competitive federal grants for medical research.... View Details

Keywords: Erin Peterson

19 Nov 2013
News

The Hidden Benefits of Keeping Teams Intact

November 2020
Teaching Note

DayTwo: Going to Market with Gut Microbiome

By: Ayelet Israeli

Teaching Note for HBS Case No. 519-010. DayTwo is a young Israeli startup that applies research on the gut microbiome and machine learning algorithms to deliver personalized nutritional recommendations to its users in order to minimize blood sugar spikes after meals.... View Details

Article

Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology

By: Palak Kundu, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow

Background
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details

Keywords: Psychological Safety; Near-miss Reporting; Health Care and Treatment; Safety