Publications

28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

went even further, commenting that "When you try to institutionalize pay-for-performance you actually ruin the concept." (In fact, there is some evidence that performance pay that is not institutionalized may often be more View Details

Keywords: by James Heskett

November 2021
Supplement

Ant Group (B)

By: Krishna G. Palepu, Feng Zhu and Susie L. Ma

Keywords: Information Technology; Value Creation; Network Effects; Strategy; Disruptive Innovation; Technology Industry; Financial Services Industry; China

28 Nov 2011
Research & Ideas

Rethinking the Fairness of Organ Transplants

Transplantation Network (OPTN). This national registry and waiting list is managed by the private nonprofit United Network for Organ Sharing (UNOS), which has the unenviable task of making priority and... View Details

Keywords: by Dennis Fisher; Health

Career Coach

Betsy Edwards

working with individuals on all aspects of the job search process and at every stage. She combines her years of coaching experience and industry expertise with her practical approach and extensive knowledge of HBS networks to help others... View Details

Keywords: Education; Fintech; Financial Services (All); Impact Investing; Financial Services (All); Government; Health Care; Social Enterprise

06 Jun 2005
Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Clearly, a larger installed base implies that there will be stronger direct and indirect network effects, and this will enhance the value of the operating system to current and potential users. In addition,... View Details

Keywords: by Sean Silverthorne; Technology

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

that despite their talent, knowledge, experience, and reputation, who they work with really matters for sustaining top performance," say the authors. The article, "The Effects of Colleague Quality on Top Performance: The Case of... View Details

Keywords: by Martha Lagace

22 Jan 2008
Research & Ideas

New Challenges in Leading Professional Services

the past, few leaders in PSFs took the time to gain commitment to the direction of the firm—they only talked about vision and then executed on it. Q: You note that senior partners have often preferred to respond to challenges and... View Details

Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services

01 Mar 2018
News

Supporting Collaborations Across Harvard

Harvard i-lab, which provides resources and programs for any Harvard student seeking to start or grow an entrepreneurial venture. To direct your HBS Fund gift to help support collaborations across Harvard, look for the “University... View Details

01 Mar 2003
News

Books

tasks: strengthening links between portfolio objectives and overall company goals; ensuring that the relationship among projects creates greater value and efficiency; and making sure that projects build organizational capacity to respond View Details

Keywords: Deborah Blagg; Publishing Industries (except Internet); Information

25 Jun 2019
Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

or contractors, and any efforts that are interpreted as attempts to force the community in a particular direction may be negatively received. This lack of direct control can be scary to companies—and... View Details

Keywords: by Danielle Kost

November 2003 (Revised March 2004)
Case

Teledesic (Abridged)

By: Thomas R. Eisenmann

Describes plans for a failed project that proposed the use of 288 satellites to deliver high-speed data communications services anywhere in the world. View Details

Keywords: Communication Technology; Network Effects; Failure; Information Technology Industry; Telecommunications Industry

01 Apr 1999
News

Short Takes

Management from 1960 to 2000," Nolan highlights the critical shifts in the four eras in the evolution of IT. The Industrial Era, he writes, created an automation mindset, while the Data Processing Era led to organizational transformations. He analyzes the dawning of... View Details

Keywords: Eileen K. McCluskey

20 Oct 2015
First Look

October 20, 2015

broadly consistent with theory. Quantitatively, the network-based propagation is larger than the direct effects of the shocks. We also show quantitatively large effects from... View Details

Keywords: Sean Silverthorne

August 2004 (Revised August 2005)
Background Note

Online Auction Markets

eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later, eBay clearly outstripped its competitors, despite the fact that Yahoo! and Amazon both had a huge installed base... View Details

Keywords: Internet and the Web; Auctions; Network Effects

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

during the expansion period. Downstream propagation effects are comparable or even larger in magnitude than direct effects. The results corroborate the importance of network... View Details

Keywords: Sean Silverthorne

November 2009 (Revised January 2010)
Case

Communispace

By: Anat Keinan

Communispace is the market leader in creating and managing private, brand-focused online communities for major corporate clients. These communities have provided its clients with insights into how consumers view their brands, with quick feedback on potential marketing... View Details

Keywords: Customer Focus and Relationships; Brands and Branding; Product Launch; Network Effects; Social and Collaborative Networks; Online Technology; Communications Industry; Media and Broadcasting Industry

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

expanding their own data-gathering and crunching capabilities through advancements like sensor networks and sophisticated modeling software. What if cities could make use of all that data to better give residents what they need—for... View Details

Keywords: by Michael Blanding; Consumer Products

01 Mar 2014
News

Everything Old Is a New Opportunity

series of summit-style events that bring like-minded technology and design innovators together with experts in the field of aging. The next step will be scaling the enterprise through local chapters in cities around the world and raising money for its own View Details

Keywords: Robert S. Benchley; Health, Social Assistance; Personal Services

June 2006 (Revised September 2006)
Case

Euronext.liffe and the Over-the-Counter Derivatives Market (A)

Euronext.liffe, a derivatives trading exchange, had just finished rolling out three new services targeted at the over-the-counter (OTC) market in 2004. The services offered automated confirmation and clearing for OTC equity derivatives. Yet, developments in the... View Details

Keywords: Value Creation; Product Positioning; Competition; Financial Markets; Network Effects; Cooperation