Show Results For
- All HBS Web
(7,727)
- People (9)
- News (1,376)
- Research (5,575)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,945)
Show Results For
- All HBS Web
(7,727)
- People (9)
- News (1,376)
- Research (5,575)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,945)
- January 1992 (Revised April 1993)
- Case
FBO, Inc.
Sandra J. Sucher
Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details
Alan D. MacCormack
Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a core faculty member... View Details
- 27 Sep 2012
- News
Guanxi or关系: one word, many interpretations
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
- Research Summary
Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- February 2023
- Case
Germany, Europe, and Green Industrial Revolution
- March 2006 (Revised January 2011)
- Case
CEMEX: Rewarding the Egyptian Retailers
- January 2007 (Revised December 2008)
- Case
Mercy Corps: Positioning the Organization to Reach New Heights
Dutch Leonard
Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details
- May 1994 (Revised January 1995)
- Case
Warner Cable (A) and (B) (Condensed)
- 01 Jun 2012
- News
Leadership Is a Conversation
- March 2005 (Revised December 2005)
- Case
Actis & CDC: A New Partnership
- September 2000 (Revised November 2000)
- Case
GetConnected.com
Rebecca A. Karp
Rebecca Karp is an Assistant Professor in the Strategy Unit at Harvard Business School. She teaches Strategy in the MBA required curriculum. Professor Karp is a field researcher and ethnographer. Her research examines how companies formulate and... View Details
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
- September 2005
- Case
IBM Network Technology (A) (Abridged)
- March 2005 (Revised August 2007)
- Case
Brocade: Launching the Multiprotocol Router
- June 2008 (Revised July 2009)
- Case