Universal Service - Publications - Faculty & Research

25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

who co-wrote Firm Turnover and the Return of Racial Establishment Segregation with Stanford University Assistant Professor John-Paul Ferguson. “I’ve had people say, ‘How can this be the case? It can’t be true. My workplace is so much more... View Details

Keywords: by Dina Gerdeman

01 Jun 2010
News

Rethinking the MBA

school that looks just like an academic department elsewhere in a university — to a true professional school where we’re developing not just knowledge but also skills, purpose, and identity. To the extent that our book moves business... View Details

Keywords: Roger Thompson; Educational Services; Educational Services; Educational Services; Educational Services

21 Dec 2022
News

HBS Community Comes Together in Wake of Ukraine Invasion

Chief Digital Transformation Officer at the State Service of Special Communication and Information Protection of Ukraine APRIL 15 As the reality of the conflict in Ukraine became clear in March, Antoine Leboyer (MBA 1992) went searching... View Details

25 Jun 2014
News

An International Perspective

“I’ve been involved in international business ventures my entire career,” says Andrew L. Waite (MBA 1993), a generous supporter of global research at HBS. After majoring in civil engineering at England’s Loughborough University of... View Details

09 Nov 2017
News

Paving the Way for Veterans to Serve in Congress

candidates in the upcoming months, splitting its support equally between candidates for the two major parties. Barcott grew up in Rhode Island and attended the University of North Carolina on an ROTC scholarship. During the summer before... View Details

Keywords: Ralph Ranalli

01 Aug 2011
Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

IBM. But the program also has granted thousands of visas to India-based technology services companies that have US entities, including Infosys, Wipro, and Tata Consultancy Services. As with any controversial topic, both program proponents... View Details

Keywords: by Carmen Nobel; Technology

11 Feb 2021
Blog Post

Good Leadership Is an Act of Kindness

leaders as legendary as King Solomon and Desmond Tutu to latter-day executives like General Motors CEO Mary Barra, known for her inclusive, employee-centric style. Kindness is teachable. Ritchie Davidson of the University of Wisconsin has... View Details

Keywords: All Industries

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

accountability and effectiveness today? What should it do about them? With a detailed description of the Bank's challenges of democratic accountability, its constraints, and recommendations for the future, HBS professor Alnoor Ebrahim testified before the Committee on... View Details

Keywords: by Alnoor Ebrahim

01 Dec 2016
News

@Soldiers Field

(photo by Neal Hamberg) (photo by Neal Hamberg) Blue skies and sunshine welcomed over 2,000 alumni and guests to fall reunions, where the many offerings included a case discussion of “Wynton Marsalis & Jazz at Lincoln Center” with Professor Rohit Deshpandé, a tour of... View Details

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

Geradin Abstract—Many of the largest and most successful businesses today rely on providing services at no charge to at least a portion of their users. For consumers, it is easy to celebrate free service. At least in the short term, free... View Details

Keywords: Dina Gerdeman

01 Apr 1999
News

Spirit at Work

their lives in the office, they'd like that time to be spiritually as well as materially rewarding." Leading experts on the topic, including Peter B. Vaill (MBA '60, DBA '64), a professor at the University of St. Thomas business school in... View Details

Keywords: Marguerite Rigoglioso

17 May 2016
First Look

May 17, 2016

2016 New York: Oxford University Press Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business By: John A. Quelch. Abstract—The public health footprint associated with corporate behavior has come under... View Details

Keywords: Sean Silverthorne

03 Apr 2012
First Look

First Look: April 3

Lerner and Scott Stern, 483-502. University of Chicago Press, 2012 Abstract Software development occurs in a patchwork or "confederacy" of different types of institutions (universities, small start-ups, multinational... View Details

Keywords: Carmen Nobel

17 Mar 2008
Research & Ideas

The Lessons of Business History: A Handbook

generated rich empirical data that in some cases confirms and in other cases contradicts many of today's fashionable theories and assumptions by other disciplines, says Harvard Business School professor Geoffrey Jones, who edited the volume with View Details

Keywords: by Sean Silverthorne

28 Aug 2007
First Look

First Look: August 28, 2007

users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling products or View Details

Keywords: Martha Lagace

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

cases that makes them so enduring?" Saki, Sizzle, Sayonara Case: Benihana of Tokyo Written: 1972 Copies Sold: 269,584 Touring the United States in 1959 with his Japanese university wrestling team, twenty-year-old Hiroaki... View Details

Keywords: by Garry Emmons

01 Sep 2015
News

Alumni and Faculty Books for September 2015

on-the-ground reporting and an understanding of war’s complexities to tell the story of CST-2, a unit of women handpicked from the Army to serve in this highly specialized and challenging role. Faculty Books What Great Service Leaders... View Details

01 Mar 2005
News

One-on-One with Edwin Reed

numerous ministries and eleven affiliated corporations, its 350-person staff, and its total assets of more than $92 million. After three years of commuting to Virginia Union University for Friday and Saturday classes, Reed received a... View Details

Keywords: Mary Ellen Gardner; Personal Services; Personal Services

09 Sep 2008
First Look

First Look: September 9, 2008

that a leading affiliate network could have invoked an optimal payment delay to eliminate 71% of fraud without decreasing profit. Download the paper: http://www.hbs.edu/research/pdf/08-072.pdf Secrets of the Academy: The Drivers of View Details