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  • June 2013
  • Supplement

Hexcel Turnaround—2001 (Video Supplement)

This is the Video Supplement for Hexcel Turnaround - 2001(A), (B) and (C), HBS Cases 806099, 806100, 806101. View Details
Keywords: Turnarounds; Human Capital; Organizational Change And Transformation; Organizational Culture; Organizational Management; Leadership; General Management; Bankruptcy; Bankruptcy Reorganization; Financial Crisis Management; Acquisitions; Debt Crisis; Debt; Debt Management; Crisis Management; Financial Crisis; Private Equity; Public Ownership; Resignation and Termination; Restructuring; Air Transportation Industry; Communications Industry; Electronics Industry; Industrial Products Industry; Manufacturing Industry; United States; Europe
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    Emil N. Siriwardane

    Emil Siriwardane is an associate professor of business administration in the Finance Unit.

    Professor Siriwardane’s research studies the ways in which financial intermediaries influence capital markets, how perceptions of risk impact business cycles,... View Details

    • October 2016
    • Case

    Turkasset: Bringing Customer-Centricity to Debt Collection

    By: Dennis Campbell and Gamze Yucaoglu
    In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
    Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
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      Joseph Pacelli

      Joseph Pacelli is the Gerald Schuster Associate Professor of Business Administration in the Accounting and Management Unit. He currently teaches Business Analysis and Valuation (BAV) in the MBA elective curriculum.

      Professor Pacelli’s research covers topics... View Details

        Daniel W. Green

        Daniel Green is an assistant professor of business administration in the Finance Unit. He teaches the Finance II course to MBA students.

        Professor Green’s research focuses on corporate finance, capital markets, and financial intermediation.  His current... View Details

        Keywords: asset management; banking; private equity (LBO funds); investment banking industry
        • 30 Jan 2024
        • Research & Ideas

        ‘Intrinsic Joy’ Sparks Ideas Better than Cash

        GitHub’s sponsorship program To parse how financial rewards help or hurt innovation, the authors examined data for some 100,000 GitHub users. GitHub introduced the sponsorship program in May 2019, and more than 14,000 users qualified for... View Details
        Keywords: by Rachel Layne; Technology

          Olivia S. Kim

          Olivia Kim is an assistant professor of business administration in the Entrepreneurial Management Unit at Harvard Business School. She teaches the Entrepreneurial Management course in the MBA required curriculum.

          Professor Kim's research examines how firms... View Details

            Charles C.Y. Wang

            Charles C.Y. Wang is the Tandon Family Professor of Business Administration at Harvard Business School. He is a research member of the European Corporate Governance Institute (ECGI) and an associate editor of Management Science and Journal of Accounting Research,... View Details

            • 23 Jan 2023
            • Research & Ideas

            After High-Profile Failures, Can Investors Still Trust Credit Ratings?

            During the financial crisis of 2008, major credit rating agencies faced sharp criticism for failing to recognize and warn of the risks of emerging instruments like mortgage-backed securities. Since that time, the results of a new study... View Details
            Keywords: by Ben Rand
            • October 2010 (Revised June 2014)
            • Case

            Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

            By: Robert S. Kaplan and Ricardo Reisen de Pinho
            A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details
            Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany
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            • 17 Dec 2018
            • Research & Ideas

            Women Receive Harsher Punishment at Work Than Men

            of the University of Texas-Austin and Amit Seru of Stanford Graduate School of Business. A spate of alleged fraud by Wells Fargo has highlighted a dirty little secret in the financial industry: Misconduct by View Details
            Keywords: by Michael Blanding; Financial Services

              Elisabeth Kempf

              Elisabeth Kempf is an Associate Professor in the Finance Unit, teaching Finance 1 to MBA students. She is also a Faculty Research Fellow at the National Bureau of Economic Research (NBER) and a Research Affiliate at the Centre for Economic Policy and Research... View Details

                Joshua D. Coval

                Joshua Coval, Professor of Business Administration in the Finance Area, joined HBS in July 2001. Prior to joining HBS, Joshua was an Assistant Professor of Finance at the University of Michigan Business School where he was on the faculty since 1996.... View Details

                Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
                • 18 May 2022
                • Research & Ideas

                Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

                shows. Despite scrutiny of overdraft fees during the financial crisis more than a decade ago, some banks still reorder checking account debits so that the largest amounts, rather than the earliest debits posted, are withdrawn first.... View Details
                Keywords: by Rachel Layne; Financial Services

                  Boris Vallee

                  Boris Vallée is an Associate Professor in the Finance Unit. He teaches Real Property in the MBA elective curriculum, and previously taught the Finance II course in the MBA required curriculum. 

                  Professor’s Vallée’s research traces the motives behind and the... View Details

                    Robert C. Merton

                    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

                    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

                    Keywords: financial services; financial services; financial services; financial services; financial services; financial services

                      Peter Tufano

                      Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

                      Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
                      • 11 Dec 2023
                      • Research & Ideas

                      Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

                      a few main strategies. “In any organization, you want to make the moral and material coexist,” Ramarajan says. It can be a challenge, no more so than in the media, and the paper offers lessons for building a morally grounded career in any industry amid growing... View Details
                      Keywords: by Scott Van Voorhis
                      • November 2008 (Revised July 2019)
                      • Case

                      The Fall of Enron

                      By: Paul Healy and Krishna Palepu
                      The case traces the rise of Enron, covering the company's business innovations, personnel management, and risk management processes. It then examines the company's dramatic fall including the extension of its trading model into questionable new businesses, the... View Details
                      Keywords: Risk Management; Management Practices and Processes; Crime and Corruption; Financial Reporting; Corporate Governance; Governing and Advisory Boards
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                        C. Fritz Foley

                        C. Fritz Foley is the Andre R. Jakurski Professor of Business Administration and Senior Associate Dean (SAD) for External Relations. As SAD, Foley works with ER to enhance alumni engagement, expand opportunities for lifelong learning, and develop fundraising... View Details