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Show Results For
-
All HBS Web
(6,193)
- News (335)
- Research (5,532)
- Events (8)
- Multimedia (36)
- Faculty Publications (4,634)
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- 2021
- Article
Reflections: Voice and Silence in Workplace Conversations
By: Amy C. Edmondson and Tijs Besieux
We highlight conversations at work as an arena of change. Drawing on and extending the psychological safety literature, we offer a new framework to distinguish between productive and unproductive forms of both voice and silence. The framework’s four...
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Keywords:
Conversation;
Silence;
Voice;
Psychological Safety;
Interpersonal Communication;
Quality;
Management Practices and Processes;
Organizational Change and Adaptation
Edmondson, Amy C., and Tijs Besieux. "Reflections: Voice and Silence in Workplace Conversations." Journal of Change Management 21, no. 3 (2021): 269–286.
- 7 Mar 2022
- Other Presentation
How to Let Go of Perfectionism
By: Amy C. Edmondson
Harvard Business School professor Amy Edmondson joins Ofosu Jones-Quartey and Leah Santa Cruz to discuss why so many of us have perfectionistic tendencies. She explains how giving ourselves permission to fail can actually lead to more success.
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"How to Let Go of Perfectionism." Well Balanced (podcast), March 7, 2022. (Season 1, Episode 18.)
- 2007
- Chapter
Changing Practices on Sustainability: Understanding and Overcoming the Organizational and Psychological Barriers to Action
By: A. Hoffman and M. H. Bazerman
Hoffman, A., and M. H. Bazerman. "Changing Practices on Sustainability: Understanding and Overcoming the Organizational and Psychological Barriers to Action." In Organizations and the Sustainability Mosaic. Edited by S. Sharma, M. Starik, and B. Husted. Edward Elgar Publishing, 2007.
- July 1998
- Article
Psychological Pragmatism and the Imperative of Aims: A New Approach for Business Ethics
Margolis, Joshua D. "Psychological Pragmatism and the Imperative of Aims: A New Approach for Business Ethics." Business Ethics Quarterly 8, no. 3 (July 1998).
- 2015
- Chapter
The Consumer Psychology of Online Privacy: Insights and Opportunities from Behavioral Decision Theory
By: Leslie K. John
John, Leslie K. "The Consumer Psychology of Online Privacy: Insights and Opportunities from Behavioral Decision Theory." In The Cambridge Handbook of Consumer Psychology, edited by Michael I. Norton, Derek D. Rucker, and Cait Lamberton. New York: Cambridge University Press, 2015.
- 2022
- Article
The Ordinary Concept of a Meaningful Life: The Role of Subjective and Objective Factors in Third-Person Attributions of Meaning
By: Michael Prinzing, Julian De Freitas and Barbara L. Fredrickson
The desire for a meaningful life is ubiquitous, yet the ordinary concept of a meaningful life is poorly understood. Across six experiments (total N = 2,539), we investigated whether third-person attributions of meaning depend on the psychological states an agent...
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Keywords:
Experimental Philosophy;
Folk Theories;
Meaning In Life;
Moral Psychology;
Positive Psychology;
Moral Sensibility;
Satisfaction
Prinzing, Michael, Julian De Freitas, and Barbara L. Fredrickson. "The Ordinary Concept of a Meaningful Life: The Role of Subjective and Objective Factors in Third-Person Attributions of Meaning." Journal of Positive Psychology 17, no. 5 (2022): 639–654.
- 2005
- Working Paper
Changing Practice on Sustainability: Understanding and Overcoming the Organizational and Psychological Barriers to Action
By: Andrew J. Hoffman and Max H. Bazerman
- 12 Jul 2021
- Interview
LeadershipLIVE™—Dr. Amy Edmondson
By: Amy C. Edmondson and Tom Matthews
Dr. Amy Edmondson has made a career studying leadership in influential businesses, becoming a world-class leader in the process. A protege of the late Larry Wilson, she’s built a rock-solid foundation on his wisdom. Dr. Edmondson is now the Novartis Professor of...
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"LeadershipLIVE™—Dr. Amy Edmondson." LeadershipNOW (podcast), July 12, 2021.
- Article
Ownership Dilemmas: The Case of Finders Versus Landowners
By: Peter DiScioli, Rachel Karpoff and Julian De Freitas
People sometimes disagree about who owns which objects, and these ownership dilemmas can
lead to costly disputes. We investigate the cognitive mechanisms underlying people’s judgments
about finder versus landowner cases, in which a person finds an object on someone...
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Keywords:
Ownership Dilemma;
Finders;
Psychology And Law;
Ownership;
Property;
Law;
Social Psychology
DiScioli, Peter, Rachel Karpoff, and Julian De Freitas. "Ownership Dilemmas: The Case of Finders Versus Landowners." Cognitive Science 41, no. S3 (2017): 502–522.
- Article
Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change
By: A. Tucker and A. Edmondson
The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative...
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Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management.)
- October 2008
- Article
Navigating the Bind of Necessary Evils: Psychological Engagement and the Production of Interpersonally Sensitive Behavior
By: Joshua D. Margolis and Andrew Molinsky
We develop grounded theory about how individuals respond to the subjective experience of performing "necessary evils" and how that influences the way they treat targets of their actions. Despite the importance and difficulty of delivering just, compassionate treatment...
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Keywords:
Interpersonal Communication;
Fairness;
Moral Sensibility;
Problems and Challenges;
Behavior;
Power and Influence;
Welfare
Margolis, Joshua D., and Andrew Molinsky. "Navigating the Bind of Necessary Evils: Psychological Engagement and the Production of Interpersonally Sensitive Behavior." Academy of Management Journal 51, no. 5 (October 2008): 847–872. (Winner of Academy of Management. Outstanding Publication in Organizational Behavior Award presented by Academy of Management.)
- Article
Educating Leaders Who Make a Difference in the World
Amabile, Teresa M. "Educating Leaders Who Make a Difference in the World." Perspectives on Psychological Science 14, no. 1 (January 2019): 7–11.
- Article
The Impact of Personal Genomics on Risk Perceptions and Medical Decision-Making
By: Joshua Lev Krieger, Fiona Murray, J. Scott Roberts and Robert C. Green
Krieger, Joshua Lev, Fiona Murray, J. Scott Roberts, and Robert C. Green. "The Impact of Personal Genomics on Risk Perceptions and Medical Decision-Making." Nature Biotechnology 34, no. 9 (September 2016): 912–918.
- July 2024
- Teaching Note
Leading Culture Change at Microsoft Western Europe
By: Amy C. Edmondson and Catherine Huang
This teaching plan is designed to be used in conjunction with the case study “Leading Culture Change at Microsoft Western Europe,” HBS No. 624-096, to help faculty deepen student understanding of psychological safety and organizational culture transformation through...
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- 2007
- Working Paper
Choice, Rationality and Welfare Measurement
By: Jerry R. Green and Daniel A. Hojman
We present a method for evaluating the welfare of a decision maker, based on observed choice data. Unlike the standard economic theory of revealed preference, our method can be used whether or not the observed choices are rational. Paralleling the standard theory we...
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Green, Jerry R., and Daniel A. Hojman. "Choice, Rationality and Welfare Measurement." HKS Faculty Research Working Paper Series, No. 2144, November 2007.
- Article
Pseudo-Set Framing
By: Kate Barasz, Leslie John, Elizabeth A. Keenan and Michael I. Norton
Pseudo-set framing—arbitrarily grouping items or tasks together as part of an apparent “set”—motivates people to reach perceived completion points. Pseudo-set framing changes gambling choices (Study 1), effort (Studies 2 and 3), giving behavior (Field Data and Study...
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Keywords:
Framing Effects;
Gestalt Psychology;
Judgment;
Judgments;
Decision Making;
Perception;
Behavior
Barasz, Kate, Leslie John, Elizabeth A. Keenan, and Michael I. Norton. "Pseudo-Set Framing." Journal of Experimental Psychology: General 146, no. 10 (October 2017): 1460–1477.
- 2020
- Chapter
The Group Malleability Intervention: Addressing Intergroup Conflicts by Changing Perceptions of Outgroup Malleability
By: Amit Goldenberg, J. J. Gross and Eran Halperin
Precise shifts in the ways people make sense of themselves, others, and social situations can help people flourish. This compelling handbook synthesizes the growing body of research on wise interventions—brief, nonclinical strategies that are "wise" to the impact of...
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Goldenberg, Amit, J. J. Gross, and Eran Halperin. "The Group Malleability Intervention: Addressing Intergroup Conflicts by Changing Perceptions of Outgroup Malleability." Chap. 15 in Handbook of Wise Interventions: How Social Psychology Can Help People Change, edited by Gregory M. Walton and Alia J. Crum. New York, NY: Guilford Press, 2020.
- 1999
- Working Paper
It's Not the Seed, It's the Soil: Social Psychological Influences on Outcomes of Organizational Change Programs
By: Amy C. Edmondson and Anita Williams Woolley
- Oct 2020
- Other Presentation
How to Lead in a Crisis
By: Amy C. Edmondson
Humility, transparency and urgency are the keys to successfully steering an organization—big or small—through the challenges that come your way. Leadership expert Amy C. Edmondson provides clear advice and examples to help any leader rise to the occasion.
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Edmondson, Amy C. "How to Lead in a Crisis." In The Way We Work Series. TED Talks, October 2020.
- March 2020
- Article
Gender Differences in Communicative Abstraction
By: Priyanka D. Joshi, Cheryl J. Wakslak, Gil Appel and Laura Huang
Drawing on construal level theory, which suggests that experiencing a communicative audience as proximal rather than distal leads speakers to frame messages more concretely, we examine gender difference in linguistic abstraction. In a meta-analysis of prior studies...
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Joshi, Priyanka D., Cheryl J. Wakslak, Gil Appel, and Laura Huang. "Gender Differences in Communicative Abstraction." Journal of Personality and Social Psychology 118, no. 3 (March 2020): 417–435.