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  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

Imagine you walk into a shop where you don’t know the prices. Maybe it’s a Turkish souk, redolent with smells of saffron and turmeric. Or maybe it’s a New Hampshire antique store, full of dusty shelves of enticing oddities. You pick out... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • Winter 2021
  • Editorial

Introduction

By: Michael A. Wheeler
This issue of Negotiation Journal is dedicated to the theme of artificial intelligence, technology, and negotiation. It arose from a Program on Negotiation (PON) working conference on that important topic held virtually on May 17–18. The conference was not the... View Details
Keywords: Artificial Intelligence; Information Technology; Negotiation; AI and Machine Learning
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  • April 2020
  • Background Note

U.S. Food Retail During the Pandemic: March 2020

By: José B. Alvarez and Natalie Kindred
This note, written in late March 2020 and mainly U.S. focused, looks at the unfolding impact of the coronavirus pandemic on food retailers and their suppliers. It allows student to consider the challenges facing food retail executives as they navigate urgent supply... View Details
Keywords: Coronavirus Pandemic; Risk and Uncertainty; Risk Management; Food; Supply Chain; Consumer Behavior; Demand and Consumers; Trade; Crisis Management; Health Pandemics; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States
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  • 17 Apr 2012
  • First Look

First Look: April 17

Users who exceeded the limit of 20 free articles per month were required to pay for either a digital or print subscription. The newspaper industry had been suffering from revenue declines over the past decade, and the transition to digital media was difficult to... View Details
Keywords: Carmen Nobel
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

quality of the search service offered to consumers is more likely to be degraded (i.e. the probability that consumers find their favorite store in the first round of search is less than 1) when the intermediary derives higher revenues from consumers View Details
Keywords: Martha Lagace
  • 15 Mar 2016
  • First Look

March 15, 2016

intelligent software for efficient order delivery, and a customer friendly online interface. Ocado's customer base had expanded beyond the wealthy to include middle-income consumers; even with a delivery charge, grocery View Details
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

April 2018 Management Science Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—Omnichannel environments where customers shop View Details
Keywords: Sean Silverthorne
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

religiosity at the individual level and employing a religious prime. That is, the more religious people are, the less willing they are to follow through on novel purchase opportunities that arise during their grocery shopping trips. This... View Details
Keywords: Sean Silverthorne
  • Program

Senior Executive Leadership Program—Middle East

participants and faculty. For the Dubai modules, you and your peers will live and work at the Taj Dubai, overlooking Burj Khalifa and the Downtown precinct—an ideal location with its proximity to business and shopping centers, iconic... View Details

    Cases Featuring Jeff

    Jeff’s involvement with Open Market and Upromise has been the subject of the following cases.

    UPromise 2002:  Describes a set of decisions confronting the senior management of a company that has established a loyalty rewards program... View Details

    • Web

    Programs & Events - Alumni

    live online program provides frameworks and tools for senior leadership and corporate boards to strengthen your company's approach to managing both internal and external risks. Dec 03 03 DEC 2024–27 JUN 2025 Executive Education Virtual... View Details
    • 21 Nov 2022
    • Research & Ideas

    Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

    Online shopping features that let consumers pay for goods in interest-free installments exploded during the pandemic, but new research questions the riskiness of such services: Are people getting in over... View Details
    Keywords: by Rachel Layne; Retail; Financial Services; Technology
    • 23 Sep 2014
    • First Look

    First Look: September 23

    http://hbr.org/product/Belk--Towards-Exceptional/an/415023-PDF-ENG Harvard Business School Case 915-002 Reinventing Retail: ShopRunner's Network Bet ShopRunner considers adjustments to improve its online View Details
    Keywords: Sean Silverthorne
    • 02 Oct 2018
    • First Look

    New Research and Ideas, October 2, 2018

    shopping environment. We build a demand model in which consumers choose how to allocate their spending over different product categories to maximize their direct utility under contingent free shipping. We estimate model parameters using... View Details
    Keywords: Dina Gerdeman
    • Web

    Advancing Racial Equity

    and Inclusion at Harvard Business School Re: Angela Crispi; Terrill Drake; Kristin Mugford By: Shona Simkin 01 MAY 2024 | Harvard Business School Honoring the History of Black Americans in the Military Re: Hise Gibson 20 FEB 2024 | Harvard Business School News &... View Details
    • 01 Oct 2013
    • First Look

    First Look: October 1

    https://www.hbs.edu/faculty/Pages/item.aspx?num=45468 August 2013 Empirical Methods in Natural Language Processing Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews By: Kang, Jun Seok, Polina... View Details
    Keywords: Sean Silverthorne
    • 13 Jul 2016
    • HBS Case

    How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

    a better job of making apartments appealing than the online classified site, but first they had to siphon away its customers. To do that, Chesky and Gebbia created software to hack Craigslist to extract the contact info of property... View Details
    Keywords: by Michael Blanding; Retail; Service; Transportation
    • Web

    Finance - Faculty & Research

    which was emphasized through the Reed family's charity foundation, which was gathering momentum with its online matchfunding solution. James Reed also expected major innovations in the recruitment space over the coming years, mostly from... View Details
    • 15 Aug 2023
    • HBS Case

    (Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

    online shopping experience today is currently lacking a sense of immersion and customization that, in theory, a 3D virtual world would provide.” What should businesses do? Wu believes the metaverse will... View Details
    Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
    • Web

    Named Fellowship Funds - Alumni

    Army and then embarked on a career in real estate development. He worked for both Macy's and McCrory's before striking out on his own to develop shopping centers in the Midwest and Northeast. One of his former partners and a lifelong... View Details