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All HBS Web
(1,051)
- People (8)
- News (258)
- Research (325)
- Events (1)
- Multimedia (12)
- Faculty Publications (82)
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- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
messages that can come with these cash exchanges have deep roots in history. During the Middle Ages, feudal lords traveling beyond their territories would toss coins to beggars in hopes that these acts of kindness would ensure safe trips....
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by Dina Gerdeman
- 18 Apr 2016
- Research & Ideas
The Cost of Leaning In
Last summer, Christine Exley polled 200 American adults with a simple yes/no question: Do you think women should negotiate their salaries more often? Seventy percent of respondents answered in the affirmative. She wasn’t surprised by the response. Just as there’s a...
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by Carmen Nobel
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
too-commonly used term, not mine) are tradable on international labor markets. They especially follow the migration of manufacturing activity involving jobs requiring lower skills and compensation. Efforts to revive high value-added...
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- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
In professional services, successful firms tend to be either small or super-sized. There’s very little middle ground. Take health care, for example. Shouldice is a small, 89-bed hernia hospital in Canada that, over the past several...
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by Ashish Nanda
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Too often, there's a huge gap between a company's overall business strategy and the way its salesforce operates in the field. In fact, says Frank V. Cespedes, articles and books about strategy rarely take sales into consideration at all....
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by Carmen Nobel
- 01 Sep 2021
- Op-Ed
How Women Can Learn from Even Biased Feedback
When receiving their performance reviews, most people find such feedback conversations to be difficult, no matter how skilled the feedback-givers are. In a recent survey I conducted of 360 working adults, 89 percent said they were not...
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by Francesca Gino
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
1997, Tim Cook was one of his first hires to run operations, which allowed Jobs to focus on overall strategy and design. "These guys each had very different skills they brought to the table," says Yoffie, "but they also...
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- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
identification of every employee with the firm as a whole and its overall goals. Remember that four-drive theory argues that the innate pressure to fulfill all four drives together has served to evolve a social contracting skill as a...
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by Paul Lawrence & Nitin Nohria
- April 2023 (Revised July 2023)
- Case
Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco (Abridged)
By: Emily Truelove, Michelle Zhang and Alpana Thapar
Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology...
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Technology;
Telecommunications;
Employee Mobility;
Leading Change;
Human Resources;
Organizational Culture;
Transformation;
Change Management;
Employee Relationship Management;
Leadership;
Talent and Talent Management;
Telecommunications Industry;
Technology Industry;
Middle East;
United Arab Emirates
Truelove, Emily, Michelle Zhang, and Alpana Thapar. "Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco (Abridged)." Harvard Business School Case 423-059, April 2023. (Revised July 2023.)
- 03 Jun 2022
- Research & Ideas
In a Work-from-Anywhere World, How Remote Will Workers Go?
middle America, and frankly all over the world, to attract talent and revitalize these towns by attracting remote workers back,” Choudhury says, pointing to similar programs in Kansas, Vermont, and West Virginia. Significantly, Choudhury...
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by Kara Baskin
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
vaccine did more harm than good. We don't have a great history of introducing vaccines quickly in the middle of a pandemic. We want to keep that in mind. The second point that I think is very important is I think when we do tell people...
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- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
because of it." The story also illustrates the importance of matching management style with the task (or employee) at hand. "There are skills in the workplace that you only get through repetition, drill, habit, and discipline. A...
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- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re...
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by Sean Silverthorne
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
"Why is there such a persistent gap between ambition and performance?" ask Robert Kaplan and David P. Norton in "The Office of Strategy Management" in the October 2005 Harvard Business Review. "The View Details
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by Martha Lagace
- 18 Dec 2017
- Op-Ed
Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs
Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that...
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by Joseph Fuller
- 31 Jan 2023
- Research & Ideas
It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’
agencies, and compared prosocial and standard job postings with the same skill requirements—some 27,000 of them. To test the veracity of their work, the authors cross-referenced employee reviews from the website Glassdoor. They also...
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by Rachel Layne
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
was often predictable. The concept of talking to extreme consumers was developed to push students out of their comfort zone. "There is an enormous gap between chatting with your friends and chatting with people on the streets in Vietnam,"...
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by Michael Blanding
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
is what business is about. Much to my surprise, I found that this was the exception rather than the rule for most businesses. “As I delved deeper into companies seeking to become more customer-centric, the biggest gap I discovered was the...
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- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
new research. In fact, social bonding among men may account for more than a third of the gender gap in promotions, according to the working paper The Old Boys’ Club: Schmoozing and the Gender Gap. “I’m not surprised the old boys’ club...
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by Dina Gerdeman
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
account individual circumstances. From the 1980s Unilever also honed skills in divesting businesses. Unilever's ability to identify acquisition targets, and to absorb the capabilities of acquired companies, became one of its principal...
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