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Show Results For
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All HBS Web
(1,542)
- News (235)
- Research (1,030)
- Events (6)
- Multimedia (2)
- Faculty Publications (383)
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- 01 Apr 1999
- News
Short Takes
Management from 1960 to 2000," Nolan highlights the critical shifts in the four eras in the evolution of IT. The Industrial Era, he writes, created an automation mindset, while the Data Processing Era led to organizational...
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Eileen K. McCluskey
- 01 Jun 2018
- News
Up by the Roots
bakery cranks out cookies—New York now holds a demonstrable lead over Silicon Valley in terms of fintech investment in the United States. According to CB Insights, a New York startup that uses algorithms to collect and analyze data on...
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- 01 Dec 1996
- News
An Entrepreneurial Journey
During McGowan's tenure, MCI developed cutting-edge voice and data communications technologies, providing millions of customers with more choices at lower prices. Today MCI is the world's third-largest...
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- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
custom voice system, which means there’s a whole range of small- and mid-sized businesses that are underserved,” Sambvani says. With Slang.ai, he’s offering mid-market companies access to these more sophisticated tools that can...
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- 01 Sep 2009
- News
E Ink’s Wild Ride
display were successfully resolved, and the Sony eBook launched in the United States to extensive media coverage as the first mainstream offering in the e-reader market (the Kindle would not appear until November 2007). Over time, E Ink added new View Details
- 01 Jun 2015
- News
Case Study: Sneak Peak
moving off the shelf fast enough to yield $1 million, you probably have a consumer-marketing problem more than a financing problem. Do you know how well your product is moving off the shelf? It is easy to think you are succeeding based on just filling up shelves, but...
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- 10 Mar 2021
- News
Vision: A Unicorn Evolves
envisioned had not materialized. In a last-ditch effort to jumpstart the stalled exchange, the team built some software that created email templates and provided easy access to sales-contact data to personalize them quickly, making the...
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- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
leaving their survival uncertain. Minorities are falling prey to an Islamist ideology that conveys values and customs diametrically opposed to European ones. Terrorist acts have become the “new normal,” part of daily life. The North-South...
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- 01 Jun 2016
- News
Case Study: On the Table
furniture retailers and logistics companies using data OneSource Global Express. Or, learn more about the evolving customer base in Mexico. Delve into ABI/Proquest to read articles about firms like Amazon,...
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- 01 Mar 2017
- News
Students Forecast Climate Change’s Impact
in the reduction of greenhouse gases, customers need to play a more significant role.” — Piersten Gaines (MBA 2018) Vail Ski Resort Data point: “The typical ski resort needs 100–105 days of skiing to secure...
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Dan Morrell
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
those are on the free service and some are our pro and business, which is more of our small-business offering, and then we have all these large organizations also using us. Because we have such a breadth of types of customers we have a...
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- 01 Dec 2020
- News
New Releases: Alumni and Faculty Books
Alumni Books Smarter Together: How Communities Are Shaping the Next Revolution in Business By Rob Bernshteyn (MBA 2001) Greenleaf Book Group Press Driving value today requires information. Lots of information. Most of us are becoming good at distilling the View Details
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Margie Kelley
- 01 Mar 2018
- News
Money (Actually) Can Buy Happiness
found that when you get a $25 bonus for yourself, not much happens. But if you get $25 to spend on a teammate, it makes you happier, and in some cases, it can also improve the coordination of the team. On the customer side, we’ve done...
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April White
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
wrong. They discover that intuition, experience, and big data alone don't work. What does? Running disciplined business experiments. And what if companies roll out new products or introduce new customer...
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- 01 Feb 1997
- News
Doing It Your Way
companies are springing to life up and down the virtual lanes of the Information Superhighway. As the use of color and moving pictures becomes routine, says Sahlman, Internet "stores" may well be able to give customers an experience that...
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- 01 Sep 2014
- News
All For One
radical five-year company transformation sparked by a simple idea: “Employees First, Customers Second.” Through a series of initiatives, Nayar focused on developing new ways for employees to communicate, air their challenges and...
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- 01 Dec 2017
- News
The Robots Are Coming to Save Your Job
Instead, he says, it will be able to react to shifting customer needs, with lines of wheeled Baxters and Sawyers reconfigured on the fly, based on data from both the production process and market...
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Dan Morrell
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
Ickis (MBA 1971, DBA 1978) REISNER: One of the hottest areas of investment growth is in cross-border shipping, but there are two core problems: In an age of terrorism, customs are commercial constraints and also valuable public safety...
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Jen McFarland Flint
- 01 Jun 1998
- News
Diversity and Community
imperative. (photograph by Jamie Tanaka) "At IBM," Gerstner said at the ceremony, "we're diverse by design, not mandate. With customers in more than 160 countries, our workforce has to reflect the rich array of cultures, perspectives, and...
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Garry Emmons
- 01 Mar 2012
- News
Get Creative
whatever reason, when God created the world, he made data only available about the past. As teachers at HBS, we’re trained to nail students to the wall if they ever make an assertion in class discussion that is not backed up with View Details