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Show Results For
-
All HBS Web
(1,861)
- People (2)
- News (344)
- Research (1,340)
- Events (1)
- Multimedia (28)
- Faculty Publications (892)
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks CEO Kevin Johnson (left) meets with employees and community members in this file photo. (Photo courtesy Starbucks.) Johnson & Johnson CEO Jim Burke’s leadership during the 1982 Tylenol crisis is what we at Harvard Business...
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- June 1992 (Revised June 1993)
- Case
Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals
Responding to the crisis in chemicals in the early 1980's, Allied Chemical (U.S.) and ICI (U.K.) appoint new chairmen to revitalize each company's strategy, culture, and organization. Hennessy, an outsider with a background in managing conglomerates, has strong ideas...
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Keywords:
Transition;
Leading Change;
Crisis Management;
Management Style;
Managerial Roles;
Organizational Culture;
Corporate Strategy
Bartlett, Christopher A. "Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals." Harvard Business School Case 392-157, June 1992. (Revised June 1993.)
- June 2010 (Revised July 2012)
- Supplement
Dubai: Debt, Development, and Crisis (B)
By: Aldo Musacchio, Andrew Christopher Goodman and Claire K. Qureshi
On November 25, 2009, the city state of Dubai stunned markets by announcing that Dubai World, its flagship state holding company, would seek a six month "standstill" on at least $4 billion U.S. dollars of its $26 billion in debt obligations. This case describes Dubai's...
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Musacchio, Aldo, Andrew Christopher Goodman, and Claire K. Qureshi. "Dubai: Debt, Development, and Crisis (B)." Harvard Business School Supplement 710-070, June 2010. (Revised July 2012.)
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
[This is the fourth installment in a monthly series on management issues in the time of COVID-19.] “You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most...
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Keywords:
by Boris Groysberg and Robin Abrahams
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
a free, four-week webinar series on crisis management for African business leaders. With sessions led by HBS faculty members Linda Hill, Andy Zelleke, and Hakeem Belo-Osagie, the offering aims to help the...
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- December 2015 (Revised January 2016)
- Case
Woolf Farming and the California Water Crisis
By: Forest Reinhardt, David Bell, Natalie Kindred, Mary Shelman and Laura Winig
This case highlights the tough choices, competing interests, and decision-making mechanisms involved in California's management of its severe drought, entering its fifth year in 2015. Stuart Woolf, CEO of Woolf Farming, a grower and processor of almonds, tomatoes, and...
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Keywords:
Plant-Based Agribusiness;
Natural Disasters;
Climate Change;
Resource Allocation;
Environmental Sustainability;
Government and Politics;
Economics;
Weather;
Agriculture and Agribusiness Industry;
California
Reinhardt, Forest, David Bell, Natalie Kindred, Mary Shelman, and Laura Winig. "Woolf Farming and the California Water Crisis." Harvard Business School Case 716-038, December 2015. (Revised January 2016.)
- April 2011 (Revised June 2014)
- Case
Securities Lending After the Financial Crisis
By: Robert C. Pozen and Gayle Hameister
In April 2009, Wendy Jefferson had just returned to her office following a whirlwind day of meetings with her newest client, Star Advisor. Jefferson, a financial services consultant, was eager to dig into the information provided to her and her team about the Star...
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Keywords:
Business Earnings;
Debt Securities;
Financing and Loans;
Investment Funds;
Governing Rules, Regulations, and Reforms;
Information
Pozen, Robert C., and Gayle Hameister. "Securities Lending After the Financial Crisis." Harvard Business School Case 311-130, April 2011. (Revised June 2014.)
- 03 Oct 2020
- News
Facing Forward: Leading Courageously in Crisis
- July 1987 (Revised October 1995)
- Case
Phillips 66: Controlling a Company Through Crisis
The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of...
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Keywords:
Restructuring;
Information Management;
Governance Controls;
Organizational Design;
Crisis Management;
Communication;
Management Teams;
Growth Management;
Mining Industry;
Energy Industry;
United States
Applegate, Lynda M. "Phillips 66: Controlling a Company Through Crisis." Harvard Business School Case 189-006, July 1987. (Revised October 1995.)
- February 24, 2009
- Article
Seven Lessons for Leading in Crisis
By: Bill George
George, Bill. "Seven Lessons for Leading in Crisis." Wall Street Journal (February 24, 2009).
- April 2000 (Revised July 2001)
- Case
Oxford Health Plans (B): Crisis Strikes
By: Robert S. Huckman and Jody H. Gittell
Supplements the (A) case. A rewritten version of an earlier supplement.
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Huckman, Robert S., and Jody H. Gittell. "Oxford Health Plans (B): Crisis Strikes." Harvard Business School Case 800-366, April 2000. (Revised July 2001.)
- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
location that can be rapidly converted to be used by the crisis response team. Requirements include the ability to rapidly connect many lines of communication, to have access to external media (TV coverage), to provide access to View Details
Keywords:
by Michael Watkins
- Oct 2020
- Other Presentation
How to Lead in a Crisis
By: Amy C. Edmondson
Humility, transparency and urgency are the keys to successfully steering an organization—big or small—through the challenges that come your way. Leadership expert Amy C. Edmondson provides clear advice and examples to help any leader rise to the occasion.
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Edmondson, Amy C. "How to Lead in a Crisis." In The Way We Work Series. TED Talks, October 2020.
- May 2008
- Teaching Note
Thomas Green: Power, Office Politics, and a Career in Crisis (Brief Case)
By: W. Earl Sasser Jr. and Heather Beckham
Teaching Note for 2095.
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- 01 Mar 2017
- News
The Realities of the Refugee Crisis
seen this scale of refugee crisis since the aftermath of World War II. Second, from the late 1990s, the EU has been putting in place common border policies and a common asylum system, but this new institutional infrastructure has not been...
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Keywords:
April White
- January 2021
- Case
Aster DM Healthcare: Budgeting for a Crisis
By: V.G. Narayanan and Amy Klopfenstein
In April 2020, Alisha Moopen, Deputy Managing Director of Aster DM Healthcare, a network of clinics, hospitals, and pharmacies in the Middle East and India, must create her company’s budget for the 2021 fiscal year in light of the onset of Covid-19. The pandemic had...
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Keywords:
Decision Making;
Decisions;
Forecasting and Prediction;
Judgments;
Decision Choices and Conditions;
Cost vs Benefits;
Budgets and Budgeting;
Health Pandemics;
Health Industry;
Asia;
India;
United Arab Emirates;
Dubai
Narayanan, V.G., and Amy Klopfenstein. "Aster DM Healthcare: Budgeting for a Crisis." Harvard Business School Case 121-001, January 2021.
- 2006
- Case
Strategies for Preventing a Knowledge-Loss Crisis
When employees leave an organization, they depart with more than what they know; they also leave with critical knowledge about who they know. Thus, the departure of key people can significantly affect the relationship structure and consequent functioning of an...
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Davenport, Thomas H., and Salvatore Parise. "Strategies for Preventing a Knowledge-Loss Crisis." 2006.
- January 2013
- Case
Andrew Ryan at VC Brakes
By: Frank V. Cespedes and Sunru Yong
An aftermarket brake component manufacturer, VC Brakes, is bought out by a global automotive parts corporation after the 2008 financial crisis. Unlike its previous parent company, the new owner attempts to change VC Brakes' autocratic management style and...
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Keywords:
Organizational Culture;
Quality Management;
Crisis Management;
Human Resource Management;
Organizational Change and Adaptation;
Quality;
Change Management;
Leading Change;
Restructuring;
Management Practices and Processes;
Problems and Challenges;
Auto Industry
Cespedes, Frank V., and Sunru Yong. "Andrew Ryan at VC Brakes." Harvard Business School Brief Case 913-552, January 2013.
- 01 Dec 1998
- News
Research Grows from Asian Financial Crisis
economic environment were not. What were their management practices and strategies? "When we heard the news, my research associate and I just looked at each other and shook our heads." "When we heard the news, my research associate and I...
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Keywords:
Anne Kavanagh