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- 04 Apr 2005
- What Do You Think?
Can an Organization’s “Deep Smarts” Be Preserved?
Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by... View Details
Keywords: by James Heskett
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
statements for the purpose of deception. Reader responses to the story included surprising references to the 1st Earl of Balfour, the Book of Leviticus, and the 1966 sci-fi novel Colossus by D.F. Jones. In short, reader comments take our... View Details
Keywords: by Carmen Nobel
- 17 Dec 2012
- Research & Ideas
Teaming in the Twenty-First Century
challenge is to set a climate where psychological safety, accountability, and pressure to do the best possible work exist together. "We're in a new world, and our old management models don't fit as well as we would like," she says. "Those... View Details
Keywords: by Maggie Starvish
- 20 Nov 2006
- Research & Ideas
Open Source Science: A New Model for Innovation
that a lot and I think we're providing some systematic evidence now with this study," Lakhani says. He met recently with HBS Working Knowledge to discuss the work and its... View Details
Keywords: by Martha Lagace
- 14 Jun 2023
- Op-Ed
Every Company Should Have These Leaders—or Develop Them if They Don't
We’ve long known that organizations require so-called flexible leaders to respond to rapid market fluctuations; the last couple of years have only emphasized that necessity. The environment we operate in—shaped by the pandemic, social... View Details
Keywords: by Hise Gibson
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
responsibility, and offering to change or make amends, rather than making excuses or digging in your heels. Read another Working Knowledge story about Edmondson's book: Failing Well: How Your 'Intelligent... View Details
Keywords: by Michael Blanding
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
management level.” If only they could be heard. Often these individuals remain buried in hierarchy, impacting only their isolated areas of influence. In the working paper Organizational Toolmaking: Transformations in the Influence of... View Details
- 25 Jan 2022
- Research & Ideas
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
organizations and institutions to empower everyone.” [Image: iStockphoto/mihtiander] Related reading from the Working Knowledge Archives Selling Out The American Dream View Details
Keywords: by Michael Blanding
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
low-cost labor but rather fearing high-quality labor that comes at low cost." Regarding the migration of labor, Tayyab Rashid said, "High-paying work is knowledge work. That is not going... View Details
Keywords: by by Jim Heskett
- 25 Jun 2001
- Lessons from the Classroom
Machiavelli, Morals, and You
the choices made by Stevens, butler though he was, continue to resonate deeply with MBA students. Among the many works of literature that students read in The Moral Leader, he observed, from classical... View Details
Keywords: by Martha Lagace
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
posed by greater decentralization not only in health care but in other settings as well. "Some services that we have thought of as commodities actually have subtle features that make them differentiated," he says. "Ultimately, the... View Details
- 24 Jan 2024
- Op-Ed
Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago
Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image note: Illustration was created with artwork from AdobeStock/John Vlahidis. View Details
- 14 Jun 2023
- Research & Ideas
Four Steps to Building the Psychological Safety That High-Performing Teams Need
Don't Start by Trying to Change the Culture Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Martin Barraud View Details
Keywords: by Kara Baskin
- 21 Sep 2021
- Office Hours
Readers Ask: How Can I Gain Power and Influence?
a variety of circumstances. Battilana answered questions from participants in a recent installment of “Office Hours,” an Instagram series (@HarvardHBS) in which Working Knowledge makes experts available to... View Details
Keywords: by Kristen Senz
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
All is about how ordinary people, working together, can effect change by recognizing and altering “power imbalances” where they live and work, Battilana says. “The motive for the book was to debunk fallacies... View Details
Keywords: by Jay Fitzgerald
- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
performance the biggest boost. AI helped lift the lower-end group’s performance by 43 percent compared to previous scores. For top-rated performers, that figure was 17 percent. “There's still a skill distribution (among View Details
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
May Boost Connection and Curb Loneliness Silos That Work: How the Pandemic Changed the Way We Collaborate Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration... View Details
Keywords: by Michael Blanding
- 09 Jun 2003
- Research & Ideas
The Benefits of “Not Invented Here”
The best ideas and innovations are probably not invented by your company. But learning to find and work with leading partners in R&D calls for a massive cultural change, beginning with getting past the... View Details
Keywords: by Sean Silverthorne
- 21 Nov 2023
- Research & Ideas
Employee Negativity Is Like Wildfire. Manage It Before It Spreads.
Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Kristen Senz
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
“I was so struck by that. He clearly felt he was going to become untethered from the person he’d been for many years, in a fundamental way,” says Amabile, a Baker Foundation professor at HBS, who is semi-retired herself. In preliminary... View Details