Publications

November 1996 (Revised July 1997)
Case

Alexander Plaza

By: Arthur I Segel and William J. Poorvu

In May 1996, Henry Bower, an asset manager for a real estate adviser, Medcem, has to negotiate the details of a lease after signing a letter of intent with a high technology company, Defentek, Inc. Defentek, Inc. is a fast-growing company with limited net worth that is... View Details

Keywords: Negotiation Tactics; Negotiation Preparation; Agreements and Arrangements; Risk and Uncertainty; Real Estate Industry; Financial Services Industry; District of Columbia

17 Oct 2018
Video

Unlocking the Potential of Precision Medicine

28 May 2021
Blog Post

Taking Measure on Memorial Day

On Memorial Day 2010, LTC Jamie Leonard, the most senior female U.S. military officer to be killed in combat, penned a compelling piece for her local paper titled “A soldier’s view on Memorial Day.” Specifically, Jamie wrote, “Take... View Details

01 Mar 2004
Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

employ to successfully return to the Red Planet. The case, "Mission to Mars," looks at changes the space agency has made not only recently but also over several decades as it followed a faster, simpler approach to program... View Details

Keywords: by Sean Silverthorne

October 14, 2019
Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber

It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details

Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design

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15 Oct 2021
Blog Post

Coming Out Calculus: A Reflection in Honor of National Coming Out Day

Brian Ventura (MBA 2022) is one of two DEI officers for PRIDE, the LGBTQ+ club at HBS. Originally from Orlando, Florida, Brian identifies as a queer Afro-Latino and came to Boston ten years ago as a first-generation college student at... View Details

12 Jun 2023
Blog Post

What Does PRIDE at HBS Mean to You?

This Pride Month we want to highlight the importance of our vibrant and inclusive student club that celebrates and advocates for the LGBTQ+ community, PRIDE. PRIDE is a safe space where our students and their partners can express... View Details

February 2017 (Revised March 2017)
Case

Link REIT

By: Siddharth Yog

Publicly listed in November 2005, Link REIT was the first real estate investment trust (REIT) in Hong Kong after the Hong Kong government decided to privatize a portfolio of community shopping malls, car parks, and fresh produce markets. Run by CEO George Hongchoy, the... View Details

Keywords: Hong Kong; REIT; Real Estate; Retail; Government; China; Housing; Public Company; Strategic Planning; Expansion; Public Equity; Real Estate Industry; Hong Kong; China

February 2000 (Revised December 2000)
Case

Staples.com

By: Thomas R. Eisenmann, Joanna M. Jacobson and Gillian Morris

Staples.com, the online unit of the U.S. office supplies retailing chain Staples, faces a range of strategic and organizational issues as it accelerates its growth. Should it pursue only existing Staples customers or consumers who do not shop in Staples stores? How... View Details

Keywords: Supply Chain; Business Units; Business Model; Growth and Development; Internet and the Web; Entrepreneurship; Business Strategy; Service Industry; United States

15 Mar 2022
News

How a Ukrainian Economist Is Fighting the Russians

Michael Montelongo

Michael Montelongo is a Lecturer of Business Administration in the Technology and Operations Management Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum that shows how to effectively design, manage, and improve... View Details

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

my crystallized intelligence. And I wanted to have space to build my love relationships. I wanted to share the knowledge that I had. I wanted to have more time to walk my spiritual journey. I wanted to show... View Details

Keywords: by Dan Morrell

March 2020
Case

A Tower for the People: 425 Park Avenue

By: John Macomber, Joseph G. Allen and Emily Jones

Healthy buildings and superior air quality are increasingly important since people now spend so much time indoors. Indoor spaces drive performance and productivity. Commercial real estate landlords and investors are responding to the demands of sophisticated tenants... View Details

Keywords: Health And Wellness; Real Estate; Sustainability; Health; Pollution; Buildings and Facilities; Performance Productivity; Finance; Real Estate Industry; New York (city, NY)

06 Apr 2020
News

How to “Boost” Productivity and Engagement in a Remote Work Environment, According To A Successful Remote-First Company

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry experience, navigating our way through as waitstaff and bartenders, as managers and senior leaders... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

25 Jun 2019
News

The Finance 202: Proposals to tax the wealthy are gaining steam. That could help some 2020 Democrats.

July 2020 (Revised July 2023)
Case

Live Nation and Pharrell Williams

By: Anita Elberse and Kate Christensen

“We’re in business together, and whether we lose a few million dollars or make a few million dollars, let’s do this. If you think you can pull it off, I’m behind you.” Michael Rapino, chief executive officer of Live Nation, the world’s leading live entertainment... View Details

Keywords: Music; Entertainment; Superstars; Talent; Labor Economics; General Management; Music Entertainment; Media; Talent and Talent Management; Joint Ventures; Marketing; Strategy; Music Industry

30 May 2024
Blog Post

PRIDE at HBS

Founded in 1981 as a student club at Harvard Business School, PRIDE is a home for lesbian, gay, bisexual, transgender, queer, and questioning MBA students and their partners. Our goal is to make PRIDE a safe space where students and their... View Details

January 2016
Teaching Note

Groom Energy Solutions: Selling Efficiency

By: Michael W. Toffel, Kira Fabrizio and Stephanie van Sice

This case examines a start-up service provider that helps clients improve the energy efficiency of their factories, warehouses, and commercial and office spaces by integrating and installing lighting, heating, and cooling technologies. The company seeks to double... View Details

Keywords: Energy Efficiency; Energy Efficiency Paradox; Environment; Environmental Strategy; Growth; Energy; Energy Conservation; Entrepreneurship; Environmental Sustainability; Energy Industry