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All HBS Web
(423)
- People (1)
- News (128)
- Research (195)
- Multimedia (1)
- Faculty Publications (90)
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- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
advantage of changes in wind direction. Knowing the economic loss from downtime for each turbine on a wind farm allowed GE to determine a better maintenance schedule for turbines, figuring out which should be fixed first, View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
roles, products, processes (assembly, equipment maintenance and repair, materials logistics, training, system redesign, administration, etc.), and hierarchical levels (from...
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- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
magnitude of the responsibility is incomparable. For example, the repair and maintenance of levees is a task requiring long-term vision and...
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by James Heskett
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
business world. At that time, predictive analytics had been applied to the continuing maintenance of everything from CAT scan machines produced by GE to elevators made by Otis. It enabled these firms to sell "up time" rather...
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by James Heskett
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
platform that connects pet owners with pet sitters and dog walkers; Rob Infantino, CEO and founder of OpenBay, which connects car owners with repair shops; Elsa Sze, founder...
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- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
thrive? Bhaskar Chakravorti: Let me start with a replay of a conversation I had recently with Frederick, the person who runs the auto repair shop where I regularly take my 1998 and 2002 vintage cars. I asked...
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by Martha Lagace
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
ultimately reach some sort of agreement on transportation funding. The current two-year highway bill is set to expire Nov. 1, and the trust fund that relies on the gasoline tax is expected to run short of money during the summer highway...
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- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
release data on public works requests for repairs such as potholes, graffiti, and broken streetlights. Using a cell phone application developed by the mayor's office, citizens can request service by snapping...
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by Michael Blanding
- 11 Mar 2014
- First Look
First Look: March 11
Maintenance of Certification Examinations By: Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes Abstract—Context: Physicians can demonstrate mastery of the knowledge that supports...
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Sean Silverthorne
- 10 Jan 2017
- First Look
First Look at New Research: January 10, 2017
List: Ratings Pioneer Turns 20 In 1995, before people “googled” or “yelped,” Angela Hicks (HBS, 2000) was establishing her Angie’s List as a pioneer in the accumulation and dissemination of consumer rating information. Hicks focused on...
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Sean Silverthorne
- 28 Feb 2007
- Research & Ideas
Capital Rules: The Tensions of Global Finance
Outside the EU and OECD, the rest of the world is actually running on what can only be called ad hoc globalization, led by the United States, the consequences of which are potentially problematic for the View Details
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by Rawi Abdelal
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
repairs and routine service. "The short-term benefit of failing a vehicle pales in comparison to the long-term benefit of retaining the customer's service and View Details
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
replaced or repaired when worn. In addition to reducing greenhouse gas emissions by 92 percent and saving about $400 million per year through recycling, the company's sales increased by 65 percent View Details
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by Dina Gerdeman
- 12 Nov 2014
- Op-Ed
A Challenge to the New Congress: Pass Housing Finance Reform
deferred maintenance on the technological infrastructure needed to attract global capital. It is time for Congress to finish the job and pass bipartisan legislation that can undergird the nation's housing...
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- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
subject himself to intense questioning by regulators and the media. Then he should make a personal commitment to every Toyota customer to repair the damage, including buying back defective cars. 7: Go on...
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- 05 May 2003
- Research & Ideas
What It Takes to Restore Trust in Business
American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is...
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- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
open competition. If you were to divide up the Japanese government's energies between repairing ailing industries and spurring on new ones, how would you do that? Not to be too provocative here, but I would...
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by Martha Lagace & Hilah Geer
- 12 Sep 2006
- First Look
First Look: September 12, 2006
breakthrough technology. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=606114 Adrian Ivinson at the Harvard Center for Neurodegeneration and Repair Harvard Business...
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Sean Silverthorne
- 17 Jun 2014
- First Look
First Look: June 17
Highway: Technology and Mobility Trends and Opportunities Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S....
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Sean Silverthorne
- 19 Jul 2016
- First Look
July 19, 2016
maintaining and adapting this system in future. An important component of technical debt relates to decisions about system architecture. As systems grow and evolve, their architectures can degrade,...
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Sean Silverthorne