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- All HBS Web (579)
- Faculty Publications (78)
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- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
hospital business and a health insurance business, management decided to split the businesses apart through a corporate spin-off because it realized the businesses were strategically incompatible—the customers of one business were competitors with the other.... View Details
Keywords: by Stuart C. Gilson
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
- 27 Feb 2006
- Research & Ideas
When Rights of First Refusal Are a Bad Deal
rejects the deal, the landlord is free to offer the property to a third party. But the tenant is still in the game. If the owner and a third party agree on a price below the $100,000 originally offered to the tenant, the tenant has the View Details
- 30 Nov 2015
- Research & Ideas
Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do
would be covered by someone else. AN OVERHEAD-FREE OPTION PAYS OFF IN THE REAL WORLD Continuing to pursue the efficacy of a dedicated overhead benefactor, Keenan and her colleagues took their research to the... View Details
Keywords: by Carmen Nobel
- 04 May 2010
- First Look
First Look: May 4
E-See You Now Elie Ofek and Ron LauferHarvard Business School Case 510-061 What is next for healthcare IT provider American Well, whose innovative Online Care technology allows physicians to deliver care to patients online in real time?... View Details
Keywords: Martha Lagace
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
personalized selling (cosmetics, for example), online shops have a hard time creating a satisfying experience. Hence stores have much to offer in these product categories. What strategies can retailers implement given the increasing lack of productivity of their retail... View Details
- 27 May 2009
- First Look
First Look: May 27, 2009
prices for future consumption volatility but implies much greater predictive power of stock prices for future stock return volatility than is found in the data. Neither calibration can explain why movements in real interest rates do not... View Details
Keywords: Martha Lagace
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
dance floor...The process must be iterative, not static. The challenge is to move back and forth between the dance floor and the balcony, making interventions, observing their impact in real time, and then returning to the action.” This... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
Even as COVID vaccines begin early deployment, pressure on leaders continues to mount to engage in “Big C” change: rapid course corrections through job cuts, recruiting a fresh management team, and redesigning roles and responsibilities to score quick wins. Clearing... View Details
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
in school with the option to join the company when they graduate, Fuller’s analysis finds that three-quarters of employers wind up happy with their trainees and two-thirds of apprentices go on to college or career. “Employers see a View Details
Keywords: by Michael Blanding
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
or trainer. Technology is increasing these possibilities via game-like simulations, virtual video environments, and online media that allow more behavioral assessments by more people with less travel and time. The real constraint in many... View Details
Keywords: by Carmen Nobel
- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
founder-CEO said that "if you think there is a real possibility that you might lose their investment, maybe you haven't addressed all the risks" and should take the hint to think again and try harder to reduce them. However,... View Details
Keywords: by Noam Wasserman
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
is opportunity The past few years, companies have complained of a dearth of women and minority applicants. It would be a real silver lining if the pandemic creates the wave of “new” candidates you describe. What will be even better is if... View Details
Keywords: by James Heskett
- 10 Dec 2014
- Research & Ideas
Minimum Wage Debate Is Really About Social Values
tackles several large questions underlying the issue. April White: When we talk about a minimum wage increase in the United States, what are we really talking about? Matthew Weinzierl: The US federal minimum wage is not very high—it's much lower in View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details
- 15 Dec 2015
- First Look
December 15, 2015
forthcoming Journal of Marketing Research The Role of (Dis)similarity in (Mis)predicting Others' Preferences By: Barasz, Kate, Tami Kim, and Leslie John Abstract—Consumers readily indicate liking options that appear dissimilar—for... View Details
Keywords: Carmen Nobel
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
shortsighted, sub-optimal, and conflict-ridden. For example, when field sales, telesales, and customer service people all interact with the same account, the objective is flawless, efficient, timely service but the real result can be... View Details
Keywords: by Benson Shapiro
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
close to real time. Although the study helps identify where gentrification is occurring, it’s unclear what’s causing what. “It could be that people see a Starbucks coming in and say, ‘This is a neighborhood we should move into,’” says... View Details
Keywords: by Dina Gerdeman