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- All HBS Web (364)
- Faculty Publications (38)
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- 15 Feb 2011
- First Look
First Look: Feb. 15
incomplete contracts model of vertical integration choices into a standard perfectly competitive international trade framework. Integration decisions are driven by a trade-off between the pecuniary benefits of coordinating production decisions and the managers' private...
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Sean Silverthorne
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
subscribers every month. The system was extremely complicated. Computers were not using the same operating systems so there were a lot of protocol compatibility problems. There were no databases that could be accessed. So the...
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by David Amis & Howard Stevenson
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
Teixeira Abstract—Online retail accounts for a rapidly growing proportion of revenues in many industries. While selling online broadens firms’ access to consumers, operating margins are often lower in online stores than in physical...
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Dina Gerdeman
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
you think back before smart phones and tablets, shopping on line was much less convenient. Today online shopping is omnipresent. Now as we have our discussion, I can use my smartphone to order tonight's dinner and a necktie for the...
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- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
consider other constituencies too: e.g., vendors who are stuck operating under the big players’ rules; innovators, who can’t make their better ‘mouse trap’ available to the world without the resources of the big players; citizens, whose...
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by James Heskett;
Retail;
Technology;
Telecommunications;
Communications;
Consumer Products;
Service
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
concentrated market structure and the high profits of the firms that would be among the several operating there, I think it's not surprising that we should see investments into already successful companies rather than new firms setting up...
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by Martha Lagace
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
so that volunteers (often customers, but also others) can easily contribute content (opinions and ratings for Zagat guides), "stuff for sale" (eBay online marketplace), behavioral data (Google's search engine algorithm), and even resources (Skype's...
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by Jim Heskett
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
they said: Hospitals will rethink payment and operating models Leemore S. Dafny: Physician organizations will expand The decline in independent physician practices will accelerate, leading to larger physician organizations and more...
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by Danielle Kost
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
It's also how Tony Lucci got box seats for the World Series when thousands of others were shut out. And it explains how Bob Kraft positioned himself to buy a professional football team. Although Rovell, Lucci, and Kraft operated in very...
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by Michael Wheeler
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
potential of new ideas could be inimical to operating a real business. All fall, the news had been sobering, as the dot-com bubble deflated, paring billions—ultimately trillions—of dollars of stock-market value from the "idea"...
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by John S. Rosenberg
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei...
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Sean Silverthorne
- 15 May 2012
- First Look
First Look: May 15
changing environment with the growing acceptance of online retailing that empowered customers by providing greater price transparency and more options. Marketing channels and communication touch points continued to shift. Home Depot's leadership grappled with the...
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Carmen Nobel
- 20 Feb 2006
- HBS Case
Oprah: A Case Study Comes Alive
[Harpo Productions] has a sense of that.—Nancy Koehn "For example, no one starts a meeting at Harpo without stating, 'Here is my intention.' It operates this way at high levels in the company as well as on day-to-day tactical...
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- 14 Nov 2007
- First Look
First Look: November 14, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208070 iPhone vs. Cell Phone Harvard Business School Case 708-451 The launch of Apple's iPhone marked a pivotal new chapter in the story of mobile music (the uniting of...
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Martha Lagace
- 28 Oct 2014
- First Look
First Look: October 28
Designed around the course at Harvard Business School, Collis' new text takes the firm that operates across borders as a unit of analysis and the senior manager in a multinational as the typical decision maker. Illustrated with examples...
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Carmen Nobel
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
6 I got to work in my basement on starting FreeMarkets. The first thing we did was raise some money, and then we built some software. We found some pilot clients and started to develop market-making skills, a supplier database, rules for the market, and a call center...
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- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
for nearly two decades. Indeed, studies from around the world consistently show that companies see productivity gains after allowing employees to choose their work locations. Remote work offers many other benefits, too: “Commute times disappear, View Details
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by Michael Blanding
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
distinct geographic markets, we show that such combinations can reduce competition among merging hospitals for inclusion in insurers' networks, leading to higher prices (or lower-quality care). Using data on hospital mergers from 1996 to 2012, we find support that this...
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Dina Gerdeman
- 08 May 2007
- First Look
First Look: May 8, 2007
say, 'I want to help. I may not be perfect, but I buy into your vision.'" Other recommendations are more intuitive, such as learning the new CEO's working style, understanding his or her agenda, and helping him or her look good in the new position by achieving...
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Martha Lagace
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
substantially fewer violations. With improved compliance, channel prices increase by 2% without loss in volume. The reduction in violations is particularly stark among authorized retailers with lower sales volume, those that previously View Details