Filter Results:
(246)
Show Results For
- All HBS Web (246)
- Faculty Publications (34)
Show Results For
- All HBS Web (246)
- Faculty Publications (34)
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
than just argue, you can look at the data.” Putting loyalty to the test The researchers arranged a simple experiment, in which participants were asked to solve a series of number puzzles. Rather than handing in their results, however, they were allowed to View Details
Keywords: by Michael Blanding
- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
unposted openings, discussing salaries, and how getting recognition for accomplishments can lead to promotions and pay increases. The book’s case studies and expert contributions provide many examples and recommendations to manage stress... View Details
- 26 Jan 2016
- First Look
January 26, 2016
https://cb.hbsp.harvard.edu/cbmp/product/316093-PDF-ENG Harvard Business School Case 316-094 Allianz Turkey: Focus on the Customer (B) The (B) case describes the new customer service model for the claims process and the resulting increase in customer satisfaction as... View Details
Keywords: Sean Silverthorne
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
“For too long we have been ‘marketing’ led (with too little knowledge of) what and how customers actually interact and buy from you Unless you spend time with your customers then you don’t have any real ideas on how to move the NPS (Net View Details
Keywords: by James Heskett
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
diverse hospitals across the United States. A trained interviewer scored the managers' interview responses based on management practices that ranged from most reactive (lowest scores) to most proactive (highest scores). We established... View Details
Keywords: Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
literature that suggests firms reduce marketing expenditures in order to boost reported earnings, we find that soup manufacturers roughly double the frequency of all marketing promotions (price discounts, feature advertisements, and aisle... View Details
Keywords: Martha Lagace
- 01 Oct 2000
- News
Laura Scher of Working Assets
become effective activists and philanthropists through their everyday activities, at little or no cost to them," explains the friendly and low-key Scher, seated in an office whose walls are lined with posters and photos from scores of... View Details
Keywords: Marguerite Rigoglioso
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
Professor Ryan Buell and doctoral student Moon Soo Choi caught my eye recently. Their study of a credit card offering to almost 400,000 customers of Commonwealth Bank, Australia’s largest, found that a typical promotion mentioning only... View Details
Keywords: by James Heskett
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas' View Details
- 06 Sep 2024
- Blog Post
Harvard Business School Announces 2024 Goldsmith Fellows
One Acre Fund, leading operations serving nearly 1 million farmers. Her most recent responsibilities included building a stronger ‘know your customer’ process and credit score model to better assess and accommodate the risk associated... View Details
- 16 Sep 2008
- First Look
First Look: September 16, 2008
pronounced in banks, and with higher pre-adoption information asymmetry, consistent with investors expecting net information quality benefits from IFRS adoption. We also find that the reaction is less positive for firms domiciled in code... View Details
- 07 Dec 2015
- Research & Ideas
The Rise of Personalized Entrepreneurial Finance and Other VC Trends
sauces for entrepreneurial ecosystems: the creation and the role angels play in funding companies. Technology-enabled crowdfunding provides entrepreneurs a wider access to capital. ©iStock/merznatalia There’s been relatively little work on angels, primarily because... View Details
- Fast Answer
Global Climate Change
to an information request sent by CDP on behalf of its signatory investors. Datasets include Climate Change Data, Supply Chain Data, Water Data, Forests Data, and CDP Scores Data. Data, documentation and reports are in Dataverse and are... View Details
- 01 Mar 2017
- News
Case Study: Moment in the Sun
Above: The Ario Lamp parallels the sun’s schedule. (Courtesy Ario) Ario is a smart lighting company in the Bay Area whose lamp changes light direction and color dynamically throughout the day, promoting better health. The shifts in... View Details
Keywords: Dan Morrell
- 29 Jan 2013
- Research & Ideas
Creating the Perfect Super Bowl Ad
Tracking Study, Teixeira and colleagues question whether advertisers are striking the right balance between entertaining and promoting their brands. Could companies entertain less and get consumers to buy more? Teixeira's research offers... View Details
- Web
Supplemental Financial Information II - Annual Report 2019
activity. Fiscal 2019 was a successful year for faculty recruiting and promotions. Fourteen candidates accepted assistant professor positions. Ten faculty members received promotions to associate or tenured positions. View Details
- 20 May 2014
- First Look
First Look: May 20
Publications August 2013 Journal of the European Economic Association Sovereigns, Upstream Capital Flows and Global Imbalances By: Alfaro, Laura, Sebnem Kalemli-Ozcan, and Vadym Volosovych Abstract—We construct measures of net private... View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
an unconvincing 1 percent loyalty reward to customers already represents a reduction of 30 percent to 50 percent of the retailer's net profits. When margins are low, the sustainability of loyalty rewards often depends on two possible... View Details
- 12 Feb 2013
- First Look
First Look: Feb. 12
and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information technology investments, I find that a high net value of adaptation is... View Details
Keywords: Sean Silverthorne
- 08 Sep 2021
- Blog Post
Socioeconomic Inclusion at HBS: Joshua Mbanusi (MBA 2021)
not just maximize shareholder value but doing good by doing well—how to pursue business that has a social mission at its heart while also generating returns for its investors,” said Mbanusi. Casting a wide net in his applications, Mbanusi... View Details