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Show Results For
-
All HBS Web
(2,123)
- People (1)
- News (352)
- Research (1,514)
- Events (6)
- Multimedia (6)
- Faculty Publications (696)
- May 1991 (Revised March 2018)
- Teaching Note
Automation Consulting Services
By: Robert Simons
Teaching Note for 190-053
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- March 2014
- Article
Choosing the Right Customer
By: Robert Simons
Companies that win in competitive markets identify a primary customer and dedicate maximum resources to meeting that customer's needs. This article will show you how to identify the best primary customer for your business by analyzing perspective, capabilities, and...
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Keywords:
Strategy Execution;
Customer Focus;
Organization Design;
Accountability;
Management Control Systems;
Customer Relationship Management;
Organizational Design
Simons, Robert. "Choosing the Right Customer." Harvard Business Review 92, no. 3 (March 2014): 48–55.
- 22 May 2013
- Working Paper Summaries
Hidden Structure: Using Network Methods to Map System Architecture
- August 2017
- Supplement
Quiet Logistics: CEO Bruce Welty Discusses New Robotics Company
By: Robert L. Simons and Jennifer Packard
This is a video supplement to Quiet Logistics A (HBS No. 115-001) and Quiet Logistics B (HBS No. 115-003).
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Simons, Robert L., and Jennifer Packard. "Quiet Logistics: CEO Bruce Welty Discusses New Robotics Company." Harvard Business School Multimedia/Video Supplement 118-701, August 2017.
- June 2017
- Teaching Note
Organizing for Performance: Four Vignettes
By: Robert Simons and Jennifer Packard
Teaching Note for HBS No. 117-062.
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- January 2009 (Revised April 2017)
- Teaching Note
American Cancer Society: Access to Care
By: Robert Simons
Teaching Note for [109015].
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- 2021
- Article
How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change
By: Robert L. Simons and Antonio Davila
Prior research provides strong evidence for the association between business strategy and the design and use of management control systems. We complement this research by examining the role of management control systems in situations of strategic change. We report the...
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Keywords:
Management Control Systems;
Accountability;
Strategic Change;
Organization Change And Adaptation;
Organizational Performance;
Management Systems;
Organizational Structure;
Corporate Accountability;
Organizational Change and Adaptation;
Performance
Simons, Robert L., and Antonio Davila. "How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change." European Accounting Review 30, no. 4 (2021): 583–609.
- 24 Aug 2009
- Research & Ideas
SuperCorp: Values as Guidance System
another aligned with the core set of principles. This kind of human control system does not work perfectly by itself, but it certainly reduces the need for rules and thus helps people feel autonomous. Rather...
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Keywords:
by Rosabeth Moss Kanter
- 2015
- Chapter
How Leaders Use Values-based Guidance Systems to Create Dynamic Capabilities
How do strategic leaders create change-adept organizations? Based on qualitative field research, this chapter argues that well-defined institutionalized purpose, values, and principles act as an organizational guidance system that integrates and strengthens the...
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Keywords:
Dynamic Capabilities;
Field Research;
Intrinsic Motivation;
Organizational Identity;
Ecosystem;
Organizational Change and Adaptation;
Mission and Purpose;
Motivation and Incentives;
Research;
Management Systems;
Change
Kanter, Rosabeth M., Matthew Bird, Ethan Bernstein, and Ryan Raffaelli. "How Leaders Use Values-based Guidance Systems to Create Dynamic Capabilities." Chap. 2 in The Oxford Handbook of Dynamic Capabilities, edited by David J. Teece and Sohvi Leih. Oxford University Press, 2015. Electronic.
- March 2005 (Revised June 2005)
- Case
Capital Controls in Chile in the 1990s (B)
By: Laura Alfaro, Rafael M. Di Tella and Ingrid Vogel
Supplements the (A) case.
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Keywords:
Governance Controls;
Financial Crisis;
Foreign Direct Investment;
Currency Exchange Rate;
Inflation and Deflation;
Demand and Consumers;
Interest Rates;
Capital;
System;
Central Banking;
Chile
Alfaro, Laura, Rafael M. Di Tella, and Ingrid Vogel. "Capital Controls in Chile in the 1990s (B)." Harvard Business School Case 705-032, March 2005. (Revised June 2005.)
- 12 Aug 2020
- Video
Community Health Workers on the Front Lines of Disease Control
- May 2017
- Supplement
ATH Technologies (E)
By: Robert Simons and Jennifer Packard
Supplements the (A) case. Designed as an in-class handout.
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Keywords:
Strategy And Execution;
Management Control Systems;
Balancing Innovation And Control;
Health Industry
Simons, Robert, and Jennifer Packard. "ATH Technologies (E)." Harvard Business School Supplement 117-017, May 2017.
- April 1991 (Revised March 2017)
- Teaching Note
Westchester Distributing, Inc. (A) and (B)
By: Robert Simons
Teaching Note for (9-191-118) and (9-191-119).
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- 25 Mar 2016
- News
The Race Is On to Control Artificial Intelligence, and Tech’s Future
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
system is in better shape. Professors Victoria Ivashina, David Scharfstein, and Arthur Segel, all members of the Harvard Business School Finance Unit, examine the current state of affairs. victoria Ivashina Is the US financial View Details
- July 2014
- Article
Project Complexity and Systems Integration: Constructing the London 2012 Olympics and Paralympics Games
By: Andrew Davies and Ian Mackenzie
Our study of the London Olympics 2012 construction programme showed that systems integration is one of the major challenges involved in delivery of a complex "system of systems"—or array—project. Organizations cope with complexity by decomposing a project into...
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Keywords:
Integration;
Construction;
Complexity;
Sports;
Projects;
Construction Industry;
Sports Industry;
London
Davies, Andrew, and Ian Mackenzie. "Project Complexity and Systems Integration: Constructing the London 2012 Olympics and Paralympics Games." International Journal of Project Management 32, no. 5 (July 2014): 773–790.
- Forthcoming
- Article
Enterprise Resource Planning (ERP) System Implementations and Corporate Misconduct
By: Jonas Heese and Joseph Pacelli
This study examines whether enterprise resource planning (ERP) implementations are associated with reductions in corporate misconduct. Specifically, we study the relation between staggered facility-level rollouts of ERP systems and facility-level regulatory violations...
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Heese, Jonas, and Joseph Pacelli. "Enterprise Resource Planning (ERP) System Implementations and Corporate Misconduct." Accounting Review (forthcoming). (Pre-published online September 5, 2024.)
- April 2012 (Revised June 2014)
- Case
Capitalizing for the Future: HSBC in 2010
By: Anette Mikes and Dominique Hamel
Following the financial crisis of 2007/2008, HSBC CEO Michael Geoghegan saw a fundamental change in global opportunities and risks. With increasing regulation and fierce competition between banks, the Western hemisphere was going to be a tougher place to do business....
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Keywords:
Accounting;
Competitive Strategy;
Control Systems;
Finance;
Financial Crisis;
Banks and Banking;
Emerging Markets;
Risk Management;
Business Strategy;
Banking Industry
Mikes, Anette, and Dominique Hamel. "Capitalizing for the Future: HSBC in 2010." Harvard Business School Case 112-097, April 2012. (Revised June 2014.)
- 12 Oct 1999
- Research & Ideas
Decoding the DNA of the Toyota Production System
study of the system in more than 40 plants, the authors came to understand that at Toyota it's the very rigidity of the operations that makes the flexibility possible. That's because the company's operations can be seen as a continuous...
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- May 2017
- Supplement
ATH Technologies (C)
By: Robert Simons and Jennifer Packard
Supplements the (A) case. Designed as an in-class handout.
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Keywords:
Strategy And Execution;
Management Control Systems;
Performance Management;
Balancing Innovation And Control;
Management Systems;
Performance;
Health Industry
Simons, Robert, and Jennifer Packard. "ATH Technologies (C)." Harvard Business School Supplement 117-015, May 2017.