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  • 21 Jun 2007
  • Working Paper Summaries

Multi-Sided Platforms: From Microfoundations to Design and Expansion Strategies

Keywords: by Andrei Hagiu; Technology
  • 2009
  • Working Paper

Specific Knowledge and Divisional Performance Measurement

By: Michael C. Jensen and William H. Meckling
This paper discusses five common divisional performance measurement methods—cost centers, revenue centers, profit centers, investment centers, and expense centers—providing a theory that explains when each of these methods is likely to be the most efficient. The... View Details
Keywords: Business Units; Business Headquarters; Decisions; Cost; Investment; Investment Return; Profit; Revenue; Knowledge Use and Leverage; Managerial Roles; Performance Efficiency; Strategy
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  • July–August 2013
  • Article

A Joint Model of Usage and Churn in Contractual Settings

By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers... View Details
Keywords: Churn; Retention; Contractual Settings; Access Services; Hidden Markov Models; RFM; Latent Variable Models; Customer Value and Value Chain; Consumer Behavior
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  • 2014
  • Working Paper

Sharing Design Rights: A Commons Approach for Developing Infrastructure

By: Nuno Gil and Carliss Y. Baldwin
This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK.... View Details
Keywords: Design; Buildings and Facilities; Education
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  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

of the interdependency of their roles. This recognition leads naturally to early and consistent communication among formerly separate parties throughout their joint work. Once the task is completed, more communication—this time in the... View Details
Keywords: by Maggie Starvish
  • 01 Mar 2011
  • Working Paper Summaries

How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools

Keywords: by Rakesh Khurana, Kenneth Kimura & Marion Fourcad; Education
  • 19 Dec 2013
  • Working Paper Summaries

Innovating Without Information Constraints: Organizations, Communities, and Innovation When Information Costs Approach Zero

Keywords: by Elizabeth J. Altman, Frank Nagle & Michael L. Tushman
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

location of choice and save money in cost of living, and the employer will see higher productivity and lower attrition, and save on real estate costs,” says Choudhury. Choudhury and his fellow researchers contrast pooled interdependence... View Details
Keywords: by Kristen Senz
  • Research Summary

Re-Producing Exclusivity: A History of the Transatlantic Fashion Industry, 1929-1960

The history of fashion has been increasingly explored over the last decade, but two important and intertwined features of the topic are still underdeveloped: business and its international aspect. These dimensions are crucial. Fashion is first and foremost an industry... View Details
  • Research Summary

Developing Organizational Capabilities to Compete

By: Michael Beer

Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:

  1. Capacity of the... View Details
  • 2016
  • Working Paper

The Mirroring Hypothesis: Theory, Evidence and Exceptions

By: Lyra J. Colfer and Carliss Y. Baldwin
The mirroring hypothesis predicts that organizational ties within a project, firm, or group of firms (e.g., communication, collocation, employment) will correspond to the technical patterns of dependency in the work being performed. A thorough understanding of the... View Details
Keywords: Modularity; Innovation; Product And Process Development; Organization Design; Design Structure; Organizational Ties; Mirroring Hypothesis; Industry Architecture; Product Architecture; Complex Technical Systems; Information Technology; Organizational Design; Organizational Structure; Relationships; Innovation and Invention; Product Development
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  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

turning over essential but non-core activities like cloud storage to organizations with whom they compete in other domains. The pandemic has reminded all of us of our interdependencies across sectors. Without basic infrastructure—public... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 28 Apr 2014
  • Working Paper Summaries

Payout Policy

Keywords: by Joan Farre-Mensa, Roni Michaely & Martin C. Schmalz
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

an order giver to a team member in an interdependent process." Making A Team Successful In The Face Of Disrupted Routines Through the analysis of detailed qualitative and quantitative data gathered from interviews with members of... View Details
Keywords: by Hilah Geer
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

If we stick to the simplest definition of two-sided platforms—businesses that have to attract two interdependent groups of customers—then many firms would appear to be two-sided. In particular, one can think of retailers and other... View Details
Keywords: by Sean Silverthorne; Technology
  • 2011
  • Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

my firm should be integrated and what are the circumstances in which my firm can be a specialist? Integration provides advantages whenever a product is not good enough to meet customer needs. Proprietary, interdependent architectures... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

grows, not only do new teams form and new managers lead, but there can also be cross-team dynamics that create tension. Product and engineering teams often fail to align or face sales/marketing/support challenges. Pay attention to how these View Details
Keywords: by Julia Austin
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

layout to place interdependent groups in adjacent space to encourage trustful bonding. Individuals can be assigned the full-time job of maintaining balanced relationships within and between groups. Of course, these same structural devices... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 08 Jul 2019
  • Research & Ideas

Are Paywalls Saving Newspapers?

potential effects on their interdependent revenue streams before putting up a paywall. “If you’re a media firm thinking about pursuing a digital paywall sales strategy,” cautions Chung, “you have to make sure you have the reputation and... View Details
Keywords: by Kristen Senz; Journalism & News; Media & Broadcasting

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