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- Faculty Publications (64)
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- All HBS Web (157)
- Faculty Publications (64)
- 31 Jan 2018
- Blog Post
Tiffany Nida’s Amazon Journey: “I Continue to Grow Because They Keep Giving Me Responsibility.”
five years, she has had three different roles, each more challenging – and with greater responsibilities – than the last. Deep support at every transition Tiffany began as a senior vendor manager in Amazon’s grocery division. There, she... View Details
Keywords: Technology
- 01 Dec 1997
- News
Short Takes
companies gain flexibility in the range of projects they may undertake. "Hiring outside contractors is a way for managers to access the talent they need to get the work done," says Bradach. Independent contractors reported a greater sense... View Details
Keywords: Judith Ross
- 01 Dec 1996
- News
Faculty Symposium Honors McArthur
the international economy. The new MBA Program, with its year-round calendar, features a greatly increased emphasis on skill-building and field-based learning delivered within a more integrated, cross-functional context. Part of what made... View Details
Keywords: Daniel Penrice
- 19 Jul 2019
- Blog Post
Making a Broader Impact with Multiple Disciplines
management and business development roles within healthcare startups, and/or work in strategy and investing for early-stage health care VC funds. Autonomous surgical robots, health care artificial intelligence, and AR/VR surgery: what... View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details
Keywords: by Sarah Jane Johnston
- 17 Apr 2007
- First Look
First Look: April 17, 2007
instead reflect more "top-down" interventions. We conclude with a discussion of some of the historical evidence on top-down interventions. Download the paper: http://www.hbs.edu/research/pdf/07-061.pdf Alignment in View Details
Keywords: Martha Lagace
- 29 Sep 2015
- First Look
September 29, 2015
patients; however, organizations have struggled to obtain outcomes data from electronic health record (EHR) systems. This study describes how Texas Children’s Hospital customized a commercial EHR system and assembled a cross-functional... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote work has radically... View Details
- 01 Apr 2020
- Blog Post
How Scott Linzmeyer Crafted a Business He Loves at Reveler Beverage
build a business he loves. After graduating from Boston University, Linzmeyer joined General Electric in their financial management program which gave him the opportunity to develop his financial skills and determine where he wanted to... View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
congruence. Performance appraisals with 360-degree feedback improves congruence and collaboration, opens communication when feedback is discussed by the team, and provides an opportunity for more accurate self-assessments. An example of how 360-degree feedback was used... View Details
Keywords: Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
http://papers.nber.org/papers/w14189 Cross-Functional Alignment in Supply Chain Planning: A Case Study of Sales and Operations Planning (revised) Authors:Rogelio Oliva and Noel H. Watson Abstract In most organizations, supply chain... View Details
Keywords: Martha Lagace
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
In a recent Harvard Business Review article, professor Robert Simons wrote about how organizations can design jobs for maximum performance. In this excerpt, Simons discusses what he terms the four basic "spans" of a job—control, accountability, influence, and... View Details
Keywords: by Robert Simons
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
the best understanding of the behavior that distinguishes customers are in sales, marketing, and service; however, the cost implications of customer behavior are often managed by people in operations, product groups, and finance. An ICP... View Details
Keywords: by Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
induced to behave rationally. Many other disciplines, including economics, finance, and marketing, have successfully incorporated departures from this rationality assumption into their models and theories. In this paper, we argue that operations View Details
Keywords: Martha Lagace
- 01 Oct 1996
- News
Leading In a New Era
management practice has evolved since the "benevolent, high-growth environment" following World War II. That era provided fertile ground for the growth of Alfred Sloan's "strategy, structure, systems" model of the divisional corporation... View Details
Keywords: Nancy O. Perry
- 01 Nov 2016
- First Look
First Look - November 1, 2016
Tencent to Scandinavian digital trailblazer Schibsted, from The New York Times to The Economist, and from talent management to the future of education. Synthesizing what these stories have in common, and drawing on the latest research in... View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped.... View Details
Keywords: Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
Publications September 2013 Management Science Diasporas and Outsourcing: Evidence from oDesk and India By: Ghani, Ejaz, William R. Kerr, and Christopher Stanton Abstract—This study examines the role of the Indian diaspora in the... View Details
Keywords: Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
toy manufacturer), they both embraced the concepts and tools of Enterprise Risk Management. Over a number of years, at both firms, risk management transformed from a collection of "off-the-shelf" acquired tools and practices... View Details
Keywords: Sean Silverthorne
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
Conant, he taught in a leadership course that he had designed for the company's high-potential managers. In all cases, higher-ambition leaders identified future leaders and developed them—usually through cross-functional and... View Details
Keywords: by Martha Lagace