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All HBS Web
(154)
- News (59)
- Research (58)
- Multimedia (3)
- Faculty Publications (42)
- 01 Oct 1999
- News
The Class of 1974: Timed for a Change
as the UNC Business School, the League for the Hard of Hearing, The Cleveland Opera, the Boy Scouts of America, the State Botanical Gardens of Georgia, and untold other worthy causes are the beneficiaries of '74's hard-won experience. In...
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Charles B. ("Chuck") Mercer
- 18 Oct 2011
- First Look
First Look: October 18
company, management considered whether existing shareholders would benefit from an ETF product launch. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311134-PDF-ENG The Cleveland Clinic: Improving the Patient Experience Ananth...
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Sean Silverthorne
- 01 Dec 2000
- News
Q&A: Andrew Kendall
Cleveland after HBS that he realized how much those experiences had meant. "There is no wilderness within easy driving distance of Cleveland," he notes. "I had gotten to the point where I took that aspect of my life for granted. When you...
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- 16 Jan 2020
- News
Hitting the High Notes
became principal cellist of the Dallas Symphony Orchestra, and a teacher to a new generation of renowned cellists. One of his last students, Brian Thornton of the Cleveland Orchestra, launched the ACF to honor his teacher. Kim’s film...
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Margie Kelley
- 08 Dec 2015
- Research & Ideas
You Won't Make It If You Fake It
selling venture capitalists on her idea and raising $400 million. She assembled a celebrity board, convinced Safeway to spend $350 million to build clinics in its supermarkets, and signed partnerships with Cleveland Clinic and Walgreens....
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by Bill George
- 15 Nov 2011
- First Look
First Look: November 15
VTID. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512029-PDF-ENG The Cleveland Clinic: Improving the Patient Experience (Abridged) Ananth Raman, Anita Tucker, and Rachel GordonHarvard Business School Case 611-015 Healthcare...
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Sean Silverthorne
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
a transaction. I can't test drive several, I have to choose one. Likewise, if I have to overnight in Cleveland next Tuesday, I can't try two hotels, I have to choose one. That's when TripAdvisor reviews become helpful: experiences that...
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- 29 May 2014
- Research & Ideas
Research Symposium 2014
the mission. Meanwhile, the Cleveland Clinic, The Mayo Clinic, Boston Children's Hospital, and other top hospitals are piloting a process called time-driven activity-based costing, which was pioneered at HBS. While many schools are more...
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- 01 Dec 2014
- News
Case Study: Growing the Family Business
centers in the Cleveland suburbs. The first has been open two years; the second is almost a year old and approaching operational breakeven—about the same timeline as the first center. The team expects to open a new center later this month...
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- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction...
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Sean Silverthorne
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
Hospitals Cleveland Medical Center: Managing Capacity in Neurology In December 2014, Dr. Anthony Furlan, chair of the Department of Neurology at University Hospitals Cleveland Medical Center (UH), faced a...
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Dina Gerdeman
- 01 Jun 2003
- News
Ruling from the Bench
courtroom at the same time.” Women were just beginning to gain momentum in the professional world when Snyder enrolled at Case Western Reserve University law school. There, her androgynous first name and stellar academic record led to an interview for a summer job at a...
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- 25 Jun 2014
- News
A Man on a Mission
educational service. Since his retirement, Earls has been an executive in residence at Cleveland State University's Monte Ahuja College of Business, where he lectures on ethical issues and recruits promising students for NASA. He also...
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- 14 Nov 2006
- First Look
First Look: November 14, 2006
1976, it went public in 2002, and was still managed by its two founding partners in 2006. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707012 Cleveland Clinic Harvard Business School Case 607-013...
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Sean Silverthorne
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
era of a medical star system is about over. Outstanding medical institutions like Mayo Clinic and Cleveland Clinic have long avoided it. They opt instead for hiring practitioners as employees who are paid incentives for providing better...
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- 01 Sep 2006
- News
Redefining Health Care
government can actually help a lot through modifying and extending key policies, particularly in results measurement and removing restrictive and unnecessary impediments to competition. For example, the need for physician certification by each state means that when The...
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- 01 Jun 2005
- News
Profiles from the Class of 2005
McKinsey in Cleveland as well as a Toyota plant in Kentucky. “My biggest immediate challenge when I return to India will be finding the cultural fit again.” Having worked summer jobs as a teenager in a TVS service station and aluminum...
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- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
direction of value-based competition today and be better off, even if nobody else changes. They will be more efficient, achieve better customer satisfaction, and the physicians involved will feel more pride in what they are doing. We included many examples in the book,...
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- 09 Sep 2008
- First Look
First Look: September 9, 2008
patient's health outcomes since 1995. The protagonist of the case, Dr. James Goldfarb, faces a number of challenges. As the medical director of a nationally-renowned fertility program at the Cleveland Clinic, he must run an efficient and...
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Sean Silverthorne
- 01 Mar 2011
- News
Making Their Way
Atlantis hotel, the UK’s RAF Lakenheath air base, and Abu Dhabi’s Cleveland Clinic. The latter is emblematic of a customer segment — health care — that, along with the education sector, has remained particularly strong for Kirlin despite...
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