Filter Results
:
(2,769)
Show Results For
-
All HBS Web
(2,769)
- People (2)
- News (306)
- Research (2,246)
- Events (12)
- Multimedia (15)
- Faculty Publications (1,418)
Show Results For
-
All HBS Web
(2,769)
- People (2)
- News (306)
- Research (2,246)
- Events (12)
- Multimedia (15)
- Faculty Publications (1,418)
- 2023
- Working Paper
When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement
By: Ryan W. Buell, Wei Cai and Tatiana Sandino
Gamified training is a novel management control system in which companies use gamification
techniques to engage and motivate employees to learn. This study empirically examines the
performance consequences of gamified training using data from a natural field...
View Details
Keywords:
Gamified Training;
Management Control Systems;
Employee Engagement;
Employees;
Learning;
Training;
Motivation and Incentives;
Performance
Buell, Ryan W., Wei Cai, and Tatiana Sandino. "When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement." Harvard Business School Working Paper, No. 19-101, March 2019. (Revised October 2023.)
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
We all know "Joe." He's the guy who leaves his coat on his chair so the boss thinks he worked all night. He boasts loudly in the break room about how much time he spends zigzagging the planet for work. He pretends to listen to you while he's jabbing away at...
View Details
Keywords:
by Kim Girard
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
What do leaders do to make employees in creative functions feel supported or not? That was one of the research questions posed by Harvard Business School professor Teresa Amabile and colleagues in what has turned into a penetrating study of creativity in organizations....
View Details
Keywords:
by Martha Lagace
- 1996
- Book
Creativity in Context
By: T. M. Amabile
Keywords:
Creativity;
Theory;
Research;
Motivation and Incentives;
Situation or Environment;
Organizational Culture;
Measurement and Metrics;
Personal Characteristics;
Cognition and Thinking;
Performance;
Performance Evaluation;
Social Psychology
Amabile, T. M. Creativity in Context. Boulder, CO: Westview Press, 1996.
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
result in mounting and ultimately unsustainable costs over the long term.” Nello set forth the simplest and most direct form of incentive to address the issue, saying “How about reducing corporate taxes to 15% for companies that have 70%...
View Details
- Research Summary
Corporate Governance
The characteristics and structure of boards of directors have important implications for firm performance. Professor Wang has found that firms with well-connected boards whose members have strong network connections provide economic benefits that are not immediately... View Details
- March 2020 (Revised August 2020)
- Case
Culture at Google
By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of...
View Details
Keywords:
Human Resources;
Employee Relationship Management;
Recruitment;
Retention;
Resignation and Termination;
Labor;
Working Conditions;
Employment;
Labor Unions;
Wages;
Law;
Lawsuits and Litigation;
Rights;
Ethics;
Values and Beliefs;
Fairness;
Organizations;
Organizational Culture;
Mission and Purpose;
Social Psychology;
Attitudes;
Behavior;
Conflict Management;
Trust;
Motivation and Incentives;
Prejudice and Bias;
Power and Influence;
Information Technology;
Internet and the Web;
Information Infrastructure;
Society;
Social Issues;
Culture;
Civil Society or Community;
Demographics;
Diversity;
Ethnicity;
Gender;
Race;
Technology Industry;
North and Central America;
United States;
California
Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
controls to not have it arise again.” Lambert: Is it helpful for such companies report violations? Or should they just go ahead and cooperate with investigators? Soltes: On the one hand, there are many incentives to self- report because...
View Details
Keywords:
by Lane Lambert
- 07 Aug 2012
- Working Paper Summaries
Financial vs. Strategic Buyers
- 06 Aug 2013
- First Look
First Look: August 6
Publications August 2013 Cengage Learning Principles of Management. 1st ed By: Gulati, Ranjay, Anthony J. Mayo, and Nitin Nohria Abstract—Prepare your students, as managers, to confront today's challenges and opportunities that are more dynamic and complex than ever...
View Details
Keywords:
Anna Secino
- September 2015 (Revised September 2020)
- Case
Gap Inc.: Refashioning Performance Management
By: Joshua Margolis, Paul McKinnon and Michael Norris
In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and ranking system. The new process involved informal monthly meetings between managers and their reports, and it more...
View Details
Keywords:
Performance Management;
Retail;
HR;
Motivation and Incentives;
Performance;
Management;
Human Resources;
Performance Evaluation;
Apparel and Accessories Industry;
Retail Industry
Margolis, Joshua, Paul McKinnon, and Michael Norris. "Gap Inc.: Refashioning Performance Management." Harvard Business School Case 416-019, September 2015. (Revised September 2020.)
- December 1997 (Revised October 1999)
- Case
Citibank: Performance Evaluation
By: Robert L. Simons and Antonio Davila
Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a...
View Details
Keywords:
Performance Evaluation;
Balanced Scorecard;
Business Strategy;
Customer Satisfaction;
Performance Expectations;
Decisions;
Motivation and Incentives;
Quality;
Banking Industry
Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
- 08 Mar 2004
- Research & Ideas
Creating Value in Your Business Ecosystem
ecosystem. It charges users only a moderate fee to coordinate their trading activities. Incentives such as the PowerSeller label reinforce standards for sellers that benefit the entire ecosystem. These performance standards also delegate...
View Details
Keywords:
by Marco Iansiti & Roy Levien
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
thoughtful about displaying reviews by trustworthy users. Farronato and Zervas’ research takes into account whether a restaurant had received recent reviews and reviewers’ history throughout Yelp to ward off some of this bias. “The analysis of platform View Details
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
constant tension between employees and management. “We lived through a lot of strikes,” Stavros says. One of the changes the union was advocating for was profit sharing with hourly employees. “Can you believe I have no incentive to care...
View Details
- June 2024
- Article
Enhancing Value and Well-Being: The Basket of Motivators Framework for Aligning Neurology Clinical Practices with Performance Outcomes
By: Peter N. Hadar, Susanna Gallani and Lidia Moura
Physician burnout, which is prevalent in neurology, has accelerated in recent years. While multifactorial, a major contributing factor to burnout is a payment model that rewards volume over quality, leaving physicians overburdened and unfulfilled. The aim of this...
View Details
Keywords:
Compensation and Benefits;
Personal Development and Career;
Well-being;
Motivation and Incentives
Hadar, Peter N., Susanna Gallani, and Lidia Moura. "Enhancing Value and Well-Being: The Basket of Motivators Framework for Aligning Neurology Clinical Practices with Performance Outcomes." Neurology: Clinical Practice 14, no. 1 (June 2024).
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
colleague who had been lured away from a competitor. Park went to bat for her star performers, though management had instructed her to offer only cost-of-living raises. To her surprise, her superiors agreed to offer better incentives to...
View Details
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
In a much admired and debated speech given at the World Economic Forum in Davos last January, Bill Gates said that many of the world's biggest problems cannot be fixed by philanthropy, but instead require free-market capitalism—"creative capitalism"—to solve....
View Details
Keywords:
by Nancy Koehn
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
very lowest grade would have the incentive to disclose," says Luca. Despite that theory of "information unraveling," however, in reality that is generally not what happens. In the case of restaurants, very few voluntarily...
View Details
Keywords:
by Michael Blanding
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
will increase incentives for innovators to invest in new treatments,” the researchers say. A basic bundle would also need cost-sharing rules, provider payments, and myriad other details. Often, these are decisions that require detailed...
View Details