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All HBS Web
(3,222)
- People (15)
- News (977)
- Research (1,564)
- Events (7)
- Multimedia (5)
- Faculty Publications (704)
- 24 Jun 2021
- Blog Post
Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class
reference points and it’s made me a better leader in navigating these issues.” To tackle issues facing his company and employees, Soo considers the impact of policy, social change, health, and education in service to a culture at Stitch...
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- Web
Harvard Business School
Baker Library Special Collections Exhibits More Exhibits Explore the Exhibit Student Pioneers The Value of Business Education The Golden Age of Black Business AASU Early Years & Influence AASU Founders Core Demands & Proposals Early Years...
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- September 2019
- Case
Teaming Up to Win the Rail Deal at GE (A)
By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani
In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned...
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Keywords:
Recruitment;
Selection and Staffing;
Human Capital;
Groups and Teams;
Leadership Style;
Leading Change;
Organizational Design;
Organizational Structure;
Industrial Products Industry;
Manufacturing Industry;
Rail Industry;
Transportation Industry;
United States;
India
Edmondson, Amy, Ranjay Gulati, and Rachna Tahilyani. "Teaming Up to Win the Rail Deal at GE (A)." Harvard Business School Case 420-058, September 2019.
- Web
Effects of Climate Change - Business & Environment
Hong Kong Surging Seas in Boston, Venice, Tokyo, and Hong Kong 2019 Climate Central “ Special Report: Global Warming of 1.5° C ,” Intergovernmental Panel on Climate Change (IPCC), 2018, accessed October 8, 2019. “ Global Temperature ,”...
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- 04 Jan 2012
- First Look
First Look: January 4
variables rather than givens for the analysis. Beyond identifying and specifying parties and fronts, negotiation campaign analysis and design calls for assessing interdependencies among fronts, deciding on separation v. combination of...
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Keywords:
Carmen Nobel
- Profile
Wombi Rose
doing different things for different partners," says Wombi of his FIELD 2 experience. Wombi's assignment was challenging: A local television station wanted to expand its existing online dating service into a mobile application....
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- 12 Feb 2020
- Blog Post
Trying Out New Career Options with SIPs (Short Intensive Programs)
some of the 2019-20 SIPs offerings. Africa Rising: Understanding Business, Entrepreneurship, and the Complexities of a Continent Faculty: Hakeem Belo-Osagie & Carrie Elkins This course was designed to introduce HBS students to the...
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- Web
In the News - Creating Emerging Markets
part of every manager’s toolkit. Working Knowledge Thriving in the Turbulence of Emerging Markets Entrepreneurs in developing market economies face special management challenges. Company leaders in India, Turkey, and Africa discuss their...
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- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in...
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- 10 Sep 2001
- What Do You Think?
Do MBAs Need More Street Smarts?
outstanding service organizations, we have found that they invariably hire for attitude and train for skills. Are street smarts attitudes or skills? If street smarts are attitudes, should MBA program admissions offices look for them in...
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Keywords:
by James Heskett
- Web
Wilder House | About
Designed by McKim, Mead & White in the Georgian Revival-style, the three-story, stucco and brick building faces the lawn in front of the Baker Library | Bloomberg Center. Repurposed several times over the years, the facility provided...
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Connell House | About
Connell House William F. Connell (MBA 1963) Connell House (formerly Fowler House) is named for distinguished business leader and generous HBS benefactor William F. Connell (MBA 1963). The three-story, 5,600-square-foot Georgian Revival-style, stucco and brick building...
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- Web
Business, Government & the International Economy Awards & Honors - Faculty & Research
graduating class. Marlous van Waijenburg : 2023: Invited as Guest Editor, Special Issue on Business, Capitalism, and Slavery, Business History Review 97, no. 2 (Summer 2023), with Anne Ruderman. 2022 Caroline M. Elkins : Legacy of...
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- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
categories, including those served by Walmart. Amazon’s success raises questions about the future of retailing. Is an “Amazon 2.0” even now in the early stages of design and introduction? Is the wheel of retailing any longer a valid or...
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- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
think? Original Article The week that I write this, I needed help programming a television set for recording purposes. Before being connected with the cable company service representative, I agreed to provide telephonic feedback about the...
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Keywords:
by James Heskett
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
in unconscious processes. Growing recognition of this is one reason for the increased interest among marketers of the role of emotions in decision-making. Deep metaphors, being a part of this unconscious language of thought, have three View Details
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational...
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Keywords:
Customer Satisfaction;
Organizational Design;
Organizational Structure;
Organizational Change and Adaptation;
Change Management;
Organizational Culture;
Research and Development;
Job Cuts and Outsourcing;
Employees;
Brands and Branding;
Customer Relationship Management;
Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
- Web
Hands-on Learning About Global Markets - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- Web
the Art of American Advertising - Advertising Products
to make a print. The lithographic process allowed advertising artists greater freedom of design than other printmaking methods. Print curators Sally Pierce and Catharina Slautterback explain, “Never before had printmaking offered the...
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- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
School. Originally used to measure product and services costs in manufacturing, finance, and retail, TDABC had more recently been used to analyze expenses in large American hospitals. The Haiti study was the first time the system had been...
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