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All HBS Web
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
individual shopper-specific propositions, loyalty systems are no more than an expensive gadget. Convexity Of Rewards It is necessary but not sufficient to offer substantial rewards to generate more loyalty from shoppers. If competing...
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- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
meeting needs of multiple stakeholders will be met with controversy. Those giving McMillon the lowest grades appeared to be gun owners or supporters. As BobG put it, “Anyone who makes a decision to not support a Constitutional right of...
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- 21 Oct 2014
- First Look
First Look: October 21
sustainability solutions to a range of client organizations. Megaprojects are finite-duration initiatives involving multiple diverse entities in the design and delivery of a large-scale development, such as a brand new ecologically...
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Sean Silverthorne
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
interactions and non-linear effects, relative to traditional methods. In summary, ML methods could act as a complementary tool to both existing inductive theory-creating methods such as multiple case inductive studies and traditional...
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Dina Gerdeman
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
problems." Nevertheless, there was enthusiasm for disclosure, perhaps using a system of disclosing "pay bands" within which holders of specific jobs are compensated. Pete described a specific example this way. "Back in...
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by James Heskett
- 05 Nov 2013
- First Look
First Look: November 5
By: Jaeker, Jillian Berry, Anita L. Tucker, and Michael H. Lee Abstract—We exploit an exogenous process change at two emergency departments (EDs) within a health system to test the theory that increasing capacity in a discretionary work...
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Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
self-report of the licensee. The self-reporting aspect of the environment gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice...
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Martha Lagace
- 29 Jan 2007
- Research & Ideas
The Business Press Is a Watchdog that Bites
identify a fraud—I'm impressed. It's certainly a user-can-decide number. Q: What proportion of frauds do you think is being missed? A: I have no idea. And if I did, I would figure out a way to systemize that and share it with the SEC so...
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- 22 Dec 2015
- First Look
December 22, 2015
universities. In 1952, these institutions were reorganized according to the Soviet model and remained highly specialized until the resurgence of comprehensive institutions after 1978. This background note describes this history and then elaborates on the View Details
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Carmen Nobel
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
new industries in Japan are things like highly skilled specialist personnel; a lack of risk capital because of heavily controlled financial markets; barriers to commercializing university research; and limited incentives for risk taking....
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by Martha Lagace & Hilah Geer
- 08 Sep 2010
- First Look
First Look: September 8, 2010
non-ethnically Chinese firms of similar size, age, and other characteristics. In addition, within strata of matched firms based on their intangible assets and human capital, ethnically Chinese firms no longer display significant dynamic disadvantage relative to...
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Sean Silverthorne
- 02 Aug 2010
- Research & Ideas
Modern Indian Art: The Birth of a Market
helped define the value of modern Indian art, and as public documents, these texts helped disseminate the same valuation system among broader audiences. Museums and galleries in the West began to take notice of the new genre, holding...
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by Sean Silverthorne
- 29 Jul 2014
- First Look
First Look: July 29
multiparty risk and disaster management, namely that the organizational challenge is to enable multiple actors and subunits with competing and often conflicting values and expertise to establish a virtual, well‐aligned organization....
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Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
controlling shareholder to list equity. Higher valuations support listings associated with greater agency costs. We test the predictions that follow from this idea on a sample of publicly listed corporate subsidiaries in Japan. When there...
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Martha Lagace
- 13 Nov 2012
- First Look
First Look: November 13
framework highlights three broad and interrelated drivers of foundational competitiveness: social infrastructure and political institutions, monetary and fiscal policy, and the microeconomic environment. We estimate this framework using View Details
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Sean Silverthorne
- 25 Feb 2014
- First Look
First Look: February 25
employee morale. Internally initiated bribery from senior management is more likely to be associated with a significant impact on firm competitiveness. Bribery detected by the control systems of the firm is...
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Sean Silverthorne
- 26 Feb 2007
- Research & Ideas
The Power of the Noncompete Clause
distance where he could perform surgery. The consequences can be equally severe in technology companies: for instance, in 2001 Doron Kempel was forced to resign as the CEO of SANgate Systems after just three months when a judge determined...
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by Martha Lagace
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
businesses after World War II, and how his children and grandchildren have taken the business forward, professionalizing the management and engaging in extensive social investments. The Group became a symbol of ethical capitalism, and through its family foundation have...
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by Sean Silverthorne
- 09 Mar 2010
- First Look
First Look: March 9
a fresh look at one of the most rigorous extant methodologies for detecting "tunneling," or efforts by firms' controlling owner-managers to take money for themselves at the expense of minority shareholders. We show that efforts...
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Martha Lagace
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
are being given when they are charged with controlling and managing society's most precious resources. Fourth, it is critical to restore a goal of professionalization in business schools and create some kind of evergreen MBA. The reality...
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