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Show Results For
-
All HBS Web
(6,382)
- People (36)
- News (2,331)
- Research (2,846)
- Events (15)
- Multimedia (63)
- Faculty Publications (1,275)
- 07 Aug 2012
- News
Wrongdoers Feel a ‘Cheater’s High’
- October 1999 (Revised October 2005)
- Case
Autobytel.com
By: Youngme E. Moon
Autobytel enjoys first-mover advantage in the Internet new car buying space. According to a number of metrics, it is the online leader in this category. However, a number of competitors have sprung up, raising questions about the long-term viability of Autobytel's...
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Keywords:
Growth and Development Strategy;
Internet and the Web;
Marketing Channels;
Strategy;
Internet and the Web;
Competition;
Business Model;
Service Operations;
Budgets and Budgeting;
Growth and Development;
Auto Industry
Moon, Youngme E. "Autobytel.com." Harvard Business School Case 500-015, October 1999. (Revised October 2005.)
- 30 Mar 2011
- Working Paper Summaries
Temptation at Work
- November 2008 (Revised November 2012)
- Case
Savage Beast (A)
By: Noam Wasserman and LP Maurice
For several months, things had been spiraling downwards at Savage Beast, the music-recommendation company started three years before by Tim Westergren. The company's founder-CEO recently left due to pressures both at home and within the venture. Dozens of investors...
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Keywords:
Business Startups;
Entrepreneurship;
Venture Capital;
Lawsuits and Litigation;
Leadership;
Groups and Teams
Wasserman, Noam, and LP Maurice. "Savage Beast (A)." Harvard Business School Case 809-069, November 2008. (Revised November 2012.)
- 31 Jan 2012
- News
Dating and business: Not all that different
- 04 Mar 2019
- Working Paper Summaries
The Revision Bias
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
routine part of most people's lives, there is no doubt that technology—especially Internet technology—is having a huge impact on the financial services industry. With much hype and headlines, Web trading has...
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Keywords:
by Susan Young
- October 2001 (Revised November 2002)
- Supplement
Mark Pitts
Describes Peoplestreet, an Internet business being developed at Cambridge Incubator. Peoplestreet is attempting to hire a VP of business development and has identified a candidate, Mark Pitts. Includes an overview of the position, three different interviews with the...
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Keywords:
Job Interviews
Cyr, Linda A. "Mark Pitts." Harvard Business School Video Supplement 802-801, October 2001. (Revised November 2002.)
- 12 PM – 1 PM EDT, 22 Mar 2018
- Webinars: Career
How to Prepare for and Transition Back from a Career Break
A career break may be the furthest thing from your mind right now. But looking ahead, there are expected and unexpected reasons why you might take a break from your career. What steps make sense to take now, in order to lay the groundwork for a successful career...
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- December 2014
- Case
Groupon: A New CEO Takes Charge
By: Lynda M. Applegate and Arnold B. Peinado
On August 7, 2013, Eric Lefkofsky, the chairman and largest shareholder of Groupon was named CEO, replacing founder Andrew Mason, who had run the company since its inception in 2009. When Groupon had its initial public offering (IPO) in November 2011, the company's...
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- 31 Dec 2014
- News
Why Smart People Have Trouble Learning Leadership
- 17 Apr 2012
- News
Japan's trading houses move into the big league
- April 2022 (Revised August 2022)
- Case
Restaurant Brands International: Version 2.0
By: Boris Groysberg and Sarah L. Abbott
In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King’s operations via acquisitions into a multi-brand business, renamed Restaurant Brands International. The acquisition had been a financial success story for 3G....
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Keywords:
Leadership;
Growth and Development;
Performance Evaluation;
Private Equity;
Franchise Ownership;
Culture;
Change Management;
Strategy;
Human Resources;
Information Technology;
Competition;
Retail Industry;
United States
Groysberg, Boris, and Sarah L. Abbott. "Restaurant Brands International: Version 2.0." Harvard Business School Case 422-047, April 2022. (Revised August 2022.)
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,...
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Keywords:
Cost;
Service Operations;
Distribution Channels;
Consumer Behavior;
Internet and the Web;
Banks and Banking;
Technology Adoption;
Service Delivery;
Market Transactions;
Market Participation;
Profit;
Retail Industry;
Banking Industry;
United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- 04 Jan 2016
- Blog Post
Motherhood and the MBA
Being an MBA student can be hectic, overwhelming, and a lot of fun - and the same can be said for being a mom. When you’re juggling being an MBA student and a mom at the same time, things can get pretty...
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- June 2018
- Case
American Airlines' Value Pricing (Abridged)
By: Alvin J. Silk and Sunil Gupta
This is an abridged version of the 1992 case where American Airlines (AA) launched "Value Pricing" in an attempt to simplify the pricing structure of the airline industry. AA expected that this plan would benefit not only consumers, but also AA and the entire airline...
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Keywords:
Consumer Marketing;
Market Segmentation;
Pricing;
Pricing Strategy;
Demand Analysis;
Competition;
Marketing;
Segmentation;
Price;
Strategy;
Demand and Consumers;
Analysis;
Air Transportation Industry
Silk, Alvin J., and Sunil Gupta. "American Airlines' Value Pricing (Abridged)." Harvard Business School Case 519-019, June 2018.
- 23 Mar 2015
- News
Cities Turn to Social Media to Police Restaurants
- 07 Feb 2011
- News