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Show Results For
- All HBS Web
(8,885)
- People (27)
- News (2,214)
- Research (4,805)
- Events (46)
- Multimedia (177)
- Faculty Publications (2,990)
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- September–October 2013
- Article
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Organization Science 24, no. 5 (September–October 2013): 1539–1557.
- April 2024
- Teaching Note
'The Wheels on the Bus' Go Electric: Highland Electric Fleets and Partners
By: Rosabeth Moss Kanter and Jacob A. Small
Teaching Note for HBS Case No. 324-107. Founder Duncan McIntyre developed an innovative service-based business to electrify transportation fleets for school districts and scale through public-private partnerships while contributing to climate change solutions. The case... View Details
- 2021
- Working Paper
Trade and the Single Car Market: The EC-Japan Elements of Consensus, 1985–1999
By: Grace Ballor
In 1991, in the midst of the program to create a liberal Single European Market and in the context of a new Joint Declaration for cooperation with Japan, the European Commission brokered a private deal to restrict Japanese imports into the European Community for nearly... View Details
Keywords: Market; Protectionism; Liberalization; Trade; Markets; International Relations; Auto Industry; Europe; European Union; Japan
Ballor, Grace. "Trade and the Single Car Market: The EC-Japan Elements of Consensus, 1985–1999." Harvard Business School Working Paper, No. 21-145, June 2021.
- March 2013
- Article
Punctuated Generosity: How Mega-events and Natural Disasters Affect Corporate Philanthropy in U.S. Communities
By: Andras Tilcsik and Christopher Marquis
Geographic communities have been shown to affect organizations through their enduring features, but less attention has been given to communities as sites of human-made and natural events that occasionally disrupt the lives of organizations. We develop a... View Details
Keywords: Geographic Communities; Punctuated Equilibrium; Corporate Social Responsibility; Institutional Theory; Natural Disasters; Situation or Environment; Balance and Stability; Corporate Social Responsibility and Impact; Business and Community Relations; Philanthropy and Charitable Giving; United States
Tilcsik, Andras, and Christopher Marquis. "Punctuated Generosity: How Mega-events and Natural Disasters Affect Corporate Philanthropy in U.S. Communities." Administrative Science Quarterly 58, no. 1 (March 2013): 111–148.
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
This means less "show-and-tell" presentations and more open, interactive, strategic discussions. It is only through greater focus and proactive setting of the board's agenda that boards can... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- May 2015
- Article
Review and Summary of Research on the Embodied Effects of Expansive (vs. Contractive) Nonverbal Displays
By: Dana R. Carney, Amy J.C. Cuddy and Andy J. Yap
In this comment we list the 33 published experiments based on 2,521 participants demonstrating the embodied effects of expansive versus contractive nonverbal postures. We discuss a new addition to this list that found an embodied effect of nonverbal expansiveness on... View Details
Carney, Dana R., Amy J.C. Cuddy, and Andy J. Yap. "Review and Summary of Research on the Embodied Effects of Expansive (vs. Contractive) Nonverbal Displays." Psychological Science 26, no. 5 (May 2015): 657–663.
- 2007
- Article
Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions
By: Anette Mikes
Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.Based on the evidence of... View Details
Keywords: Management Practices and Processes; Risk Management; Governing Rules, Regulations, and Reforms; Conflict and Resolution; Organizations; Financial Services Industry
Mikes, Anette. "Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions." International Journal of Risk Assessment and Management 7, no. 8 (2007): 1027–1056.
- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
the effect is small—averaging about one pitch a game—it is consistent and statistically significant, ruling out simple human error. A pitcher's race may influence how an umpire calls balls View Details
- 2014
- Working Paper
Evolution of Land Distribution in West Bengal 1967-2004: Role of Land Reform and Demographic Changes
By: Pranab Bardhan, Michael Luca, Dilip Mookherjee and Francisco Pino
This paper studies how land reform and population growth affect land inequality and landlessness, focusing particularly on indirect effects owing to their influence on household divisions and land market transactions. Theoretical predictions of a model of household... View Details
Keywords: Inequality; Land Reform; Household Division; Land Markets; Equality and Inequality; Property; West Bengal
Bardhan, Pranab, Michael Luca, Dilip Mookherjee, and Francisco Pino. "Evolution of Land Distribution in West Bengal 1967-2004: Role of Land Reform and Demographic Changes." Harvard Business School Working Paper, No. 14-066, January 2014.
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
influence of political pressure on corporate decision-making. It questions whether fidelity to domestic operations ought to be a corporate social responsibility, and thus it challenges the limits of “social... View Details
Keywords: Sean Silverthorne
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
negotiate only considering the interests of those at the bargaining table when those who are not at the table will be affected by what is negotiated and can assert their rights or power in the future. A... View Details
Keywords: by John A. Davis and Deepak Malhotra
- 2023
- Case
Christiana Figueres and the Collaborative Approach to Negotiating Climate Action
By: James K. Sebenius, Laurence A. Green, Hannah Riley-Bowles, Lara SanPietro and Mina Subramanian
This case study centers on Harvard’s Program on Negotiation 2022 Great Negotiator, Christiana Figueres, and her efforts as Executive Secretary of the United Nations Framework Convention on Climate Change (UNFCCC) to build momentum for, and ultimately pass, the 2015... View Details
Keywords: Climate Change; Negotiation; Environmental Regulation; International Relations; Leadership
Sebenius, James K., Laurence A. Green, Hannah Riley-Bowles, Lara SanPietro, and Mina Subramanian. "Christiana Figueres and the Collaborative Approach to Negotiating Climate Action." Program on Negotiation at Harvard Law School Case, 2023. Electronic.
- February 2015
- Article
On the Ethnic Origins of African Development: Traditional Chiefs and Pre-Colonial Political Centralization
By: Stelios Michalopoulos and Elias Papaioannou
We report on recent findings of a fruitful research agenda that explores the importance of ethnic-specific traits in shaping African development. First, using recent surveys from Sub-Saharan African countries, we document that individuals identify with their ethnic... View Details
Michalopoulos, Stelios, and Elias Papaioannou. "On the Ethnic Origins of African Development: Traditional Chiefs and Pre-Colonial Political Centralization." Academy of Management Perspectives 29, no. 1 (February 2015): 32–71.
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
and how marketing actions influence changes in it. Methods for brand valuation can be discussed and issues related to branding in contemporary times, such as authenticity,... View Details
Keywords: Dina Gerdeman
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
managers: What happens at the start of a bidding process is not always indicative of how it will end up. Sara Grant: What attracted you to study late-bidding behavior on eBay and Amazon? Were there any surprises from what you originally... View Details
- 2016
- Article
Scandal and Stigma: Does Corporate Misconduct Affect the Future Compensation of Bystander Managers?
By: Boris Groysberg, Eric Lin and George Serafeim
This paper explores whether a firm’s misconduct can affect the compensation of former managers who were neither at the firm at the time of misdeeds nor involved in the scandal. Results suggest that stigma may influence compensation of former managers, even in cases... View Details
Groysberg, Boris, Eric Lin, and George Serafeim. "Scandal and Stigma: Does Corporate Misconduct Affect the Future Compensation of Bystander Managers?" Academy of Management Annual Meeting Proceedings (2016).
- Article
On Her Own Account: How Strengthening Women's Financial Control Impacts Labor Supply and Gender Norms
By: Natalia Rigol, Simone Schaner, Rohini Pande, Erica Field and Charity Troyer Moore
Can increasing control over earnings incentivize a woman to work, and thereby influence norms around gender roles? We randomly varied whether rural Indian women received bank accounts, training in account use, and direct deposit of public sector wages into their own... View Details
Rigol, Natalia, Simone Schaner, Rohini Pande, Erica Field, and Charity Troyer Moore. "On Her Own Account: How Strengthening Women's Financial Control Impacts Labor Supply and Gender Norms." American Economic Review 111, no. 7 (July 2021): 2342–2375.
- Article
Learning from Potentially Biased Statistics: Household Inflation Perceptions and Expectations in Argentina
By: Alberto Cavallo, Guillermo Cruces and Ricardo Perez-Truglia
When forming expectations, households may be influenced by perceived bias in the information they receive. In this paper, we study how individuals learn from potentially biased statistics using data from both a natural experiment and a survey experiment during a... View Details
Keywords: Inflation Expectations; Bayesian Estimation; Inflation and Deflation; Information; Household; Behavior; Argentina
Cavallo, Alberto, Guillermo Cruces, and Ricardo Perez-Truglia. "Learning from Potentially Biased Statistics: Household Inflation Perceptions and Expectations in Argentina." Brookings Papers on Economic Activity (Spring 2016): 59–108.
- 10 Oct 2012
- Research & Ideas
Taking Advantage of Life’s (Few and Far Between) Inflection Points
command module. There wasn't enough fuel to stop its momentum and turn back for Earth. So the crew decided to let the moon's gravity do the work for them. Moving faster and faster, they orbited the moon... View Details
Keywords: Re: Howard H. Stevenson
- 2011
- Article
Fundamental Freedom or Fringe Benefit?: Rice University and the Evolution of Academic Tenure, 1935-1963
In 1935, fewer than half of a sample of seventy-eight prominent universities employed formal tenure policies, but by 1973 almost 100 percent had instituted tenure. The intervening years generated many of the policies that still govern practices at American... View Details
Rosenthal, Caitlin C. "Fundamental Freedom or Fringe Benefit? Rice University and the Evolution of Academic Tenure, 1935-1963." AAUP Journal of Academic Freedom 2, no. 1 (2011).