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Show Results For
-
All HBS Web
(6,382)
- People (36)
- News (2,331)
- Research (2,846)
- Events (15)
- Multimedia (63)
- Faculty Publications (1,275)
- 31 Oct 2014
- News
Do Team Games for Employees Really Improve Productivity?
- 18 Sep 2017
- Blog Post
Recruiting HBS MBA Students in 2017-2018
As we look to a new school year, I wanted to take a moment to thank you for your interest in our students and share some thoughts as the recruiting season begins. After almost 15 years in Career and Professional Development, there are a few View Details
Keywords:
All Industries
- January 2000 (Revised June 2000)
- Case
Alloy.com: Marketing to Generation Y
By: John A. Deighton and Gil McWilliams
A profitable dot com company? Alloy.com retails clothing to teens by catalog. Alloy uses a Web site to convert prospects and build community. The result is a business with the economics of a direct marketer and the market capitalization of an Internet start-up. The...
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Keywords:
Marketing Strategy;
Internet and the Web;
Business and Community Relations;
Partners and Partnerships;
Customer Relationship Management;
Decision Choices and Conditions;
Business Startups;
Information Technology Industry;
Consumer Products Industry
Deighton, John A., and Gil McWilliams. "Alloy.com: Marketing to Generation Y." Harvard Business School Case 500-048, January 2000. (Revised June 2000.) (request a courtesy copy.)
- 19 Feb 2016
- Blog Post
4 Updates About Peek Weekend at HBS
for all Peek participants. 4. Some things about Peek Weekend will stay the same Not everything will be changing! Peek is still open to college students who are rising juniors, seniors, and new graduates (Class View Details
- 18 May 2012
- News
Facebook IPO creates tech giant
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
routine part of most people's lives, there is no doubt that technology—especially Internet technology—is having a huge impact on the financial services industry. With much hype and headlines, Web trading has...
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Keywords:
by Susan Young
- 18 Dec 2014
- News
Rebrand Stage Fright to Overcome It
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,...
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Keywords:
Cost;
Service Operations;
Distribution Channels;
Consumer Behavior;
Internet and the Web;
Banks and Banking;
Technology Adoption;
Service Delivery;
Market Transactions;
Market Participation;
Profit;
Retail Industry;
Banking Industry;
United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- 19 Dec 2012
- News
To Give Your Employees Meaning, Start With Mission
- November 2007
- Supplement
Differences at Work: Jason (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Jason (B) HBS Case No. 9-408-049 Jason decides that his firm should have a more articulated position that everyone in the firm understands about why diversity benefits the firm instead of pursing diversity because it feels like the “right” thing...
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jason (B)." Harvard Business School Supplement 408-049, November 2007.
- 17 Oct 2023
- Blog Post
HBS Section I Celebrates Parents, Mentors, and Partners Day
If there’s one thing our LEAD (Leadership and Organizational Behavior) Professor David Fubini (MBA 1980) tried to drill into the MBA Class of 2024 Section I, it’s that we should take the time to thank the...
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- 05 May 2021
- News
Forget To-Do Lists. You Really Need a 'Got Done' List
- June 2007
- Case
Wal-Mart Mexico: Managing Multiple Formats
By: Rajiv Lal, Mark Rennella and David Lane
"On February 1, 2007, Wal-Mart Mexico (Walmex) CEO Eduardo Solorzano was preparing for a well deserved, two-week vacation on Mexico's Yucatan Peninsula. Things were going well. Wal-Mart Mexico, which consisted principally of six different retail formats, had been...
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Keywords:
Business or Company Management;
Growth and Development;
Marketing Strategy;
Retail Industry;
Mexico
Lal, Rajiv, Mark Rennella, and David Lane. "Wal-Mart Mexico: Managing Multiple Formats." Harvard Business School Case 507-063, June 2007.
- 11 Jul 2013
- News
Ballmer’s game plan to put Microsoft back on top
- 13 Sep 2010
- News
Yes, Money Can Buy Happiness
- September 2000
- Case
Quokka Sports
By: Stephen P. Bradley, Thomas R. Eisenmann, Stephanie Mason Ogborne and Julie C. Toscano
Quokka Sports is an example of one of the new broadband services focused in total immersion sports. Quokka faces two issues: 1) the broadband infrastructure is emerging slowly so the type of services offered needs to be decided on. 2) Quokka faces an explosion of...
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Keywords:
Digital Marketing;
Decisions;
Information Publishing;
Infrastructure;
Competition;
Advertising Industry;
Web Services Industry
Bradley, Stephen P., Thomas R. Eisenmann, Stephanie Mason Ogborne, and Julie C. Toscano. "Quokka Sports." Harvard Business School Case 701-011, September 2000.
- December 1999
- Case
Sun Microsystems, Inc. (A2): Network Visions: Mike Clary on the Product that Hid in HR
By: Rosabeth M. Kanter and Jane Roessner
Chief scientist Bill Joy of Sun Microsystems, Inc. had a vision for a new product called "Jini": a network computing piece of infrastructure that would reinforce Sun's leadership role in the industry for helping define how the Internet and networking technology...
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- 19 Oct 2021
- News
“No-Code” Miracle for Startups
- 12 PM – 1 PM EDT, 22 Mar 2018
- Webinars: Career
How to Prepare for and Transition Back from a Career Break
A career break may be the furthest thing from your mind right now. But looking ahead, there are expected and unexpected reasons why you might take a break from your career. What steps make sense to take now, in order to lay the groundwork for a successful career...
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