Inside Sales Model - Publications - Faculty & Research

14 Dec 2011
Research & Ideas

The New Measures for Improving Nonprofit Performance

talking about is very real, very doable. Roca, a Boston-based organization that reaches out to disengaged, high-risk youth, has undergone a fundamental shift in its culture thanks to the leadership of its executive director, Molly Baldwin. In addition, it has moved to... View Details

Keywords: by Julia Hanna

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

have the resources, ideas, and ability to quickly pivot the deployment our sales strategy in a new format? How are we going to differentiate when our new mode of communication is the same as everyone else?” Skills needed now: Making... View Details

Keywords: by Boris Groysberg and Robin Abrahams

01 Sep 2017
News

The Biggest Industry You’ve Never Heard Of

baseball and football first faced in the late 1800s; more contemporary models are extreme sports and professional poker, but neither was digital-first the way esports is. You can’t take anything for granted in this new world, Kennedy... View Details

Keywords: April White; illustration by Brian Stauffer; esports; Twitch; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Mar 2008
News

Innovation, Inc.

entrepreneurship itself. At HBS we define entrepreneurship as the pursuit of opportunity beyond the resources you currently control — so, obviously, creativity is a big factor.” In her new elective course, Leading Innovative Ventures, HBS associate professor Mary... View Details

Keywords: Julia Hanna; Mary Tripsas; Colleges, Universities, and Professional Schools; Educational Services; Management

01 Apr 1998
News

World Class Learning

strengthens the value of the HBS learning model for all our students," he notes. Other faculty members agree that diverse classes form the cornerstone of excellent courses. "Diversity of all kinds is the basis upon which dynamic case... View Details

Keywords: Eileen K. McCluskey

20 Sep 2011
First Look

First Look: September 20

53 African countries. Management also plans to open a 2,000-bed hospital in the Cayman Islands to provide underinsured Americans with tertiary care procedures at 40% below U.S. prices, thereby bringing Dr. Shetty's model of compassionate... View Details

Keywords: Sean Silverthorne

16 Dec 2016
News

An Environmental Epiphany

there so that we could replenish our water supply. As we got to the watering hole-- looking forward to the cold, fresh water-- we found a dry hole. And somehow, the inside struck me-- how dependent we are, as humans, on this planet we... View Details

14 May 2008
Research & Ideas

Getting Down to the Business of Creativity

professor Mary Tripsas introduces conceptual models to help students launch and creatively manage new businesses, including both stand-alone start-ups and ventures operating within an established organization. "Whenever a firm... View Details

Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation

06 Mar 2007
First Look

First Look: March 6, 2007

multi-sided business, its technology offering and early business model, its efforts to shift to a new model based on media distribution, and its chief competitors in that market space. Purchase this case:... View Details

Keywords: Martha Lagace

Web

Annual Report 2019 - Annual Report 2019

Program aimed at helping preK-12 school leaders drive change. Additional modules of the certificate program will include Leading Schools (Fall 2019), Leading People (Summer 2020), and Leading Learning (Summer 2021). 87 % Completion Rate 61 Net Promoter Score WINTER... View Details

01 Apr 2000
News

Getting the Message

for the marketing industry lies in developing transactional-based models that enable consumer and client to work together more closely." HBS professor John A. Deighton agrees, describing the Internet as a multidimensional "total... View Details

Keywords: Susan Young

October 2016
Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth

In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details

Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco

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01 Mar 2016
News

Alumni and Faculty Books for March 2016

Reinventing Dell: The Innovation Imperative by Heather Simmons (MBA 1990) (Murmurous Publishing) This book tells the inside story of one of tech’s most intriguing giants. Simmons asks: How did Dell go from one of the most admired... View Details

07 Sep 2021
News

Immelt in the Hot Seat: Episode 2

leadership. They want to know how you figured it out when the shit hits the fan, right? DM: Right. JI: So the financial crisis was brutal. It's hard to describe how tiring, how embarrassing, how awful I felt every day. And our business View Details

15 Jun 2018
News

Skydeck Live: The Science of a Meaningful Life

situational awareness. And everyone is familiar with this phrase. This phrase actually comes from aviation. And what it means is that you build mental models while things are going on. You tell yourself stories about what is occurring as... View Details

01 Apr 1996
News

Stewards of the Seventh Generation

chairing a two-year study - conducted by the London-based International Institute for Environment and Development and considered a model for other industries — called "Toward the Sustainable Paper Cycle: The Role of Sustainable Forestry,... View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

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