Publications

2022
Working Paper

Consumer Demand with Social Influences: Evidence from an E-Commerce Platform

By: El Hadi Caoui, Chiara Farronato, John J. Horton and Robert Schultz

For some kinds of goods, rarity itself is valued. "Fashionable'" goods are demanded in part because they are unique. In this paper, we explore the economics of rare goods using auctions of limited-edition shoes held by an e-commerce platform. We model endogenous entry... View Details

Keywords: Rare Goods; Scarcity; E-commerce; Consumer Behavior; Auctions

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A Tradition of Philanthropy - Alumni

founded. The HBS African-American Alumni Association, led by Walter Ross (MBA 1973)—pictured presenting the Association’s Distinguished Service Award to Dean Baker—was instrumental in endowing the fellowship, aided View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

level-setting on terminology and definitions; major policy drivers and incentives in the US; and examples of EJ being applied by businesses, including areas where policy has resulted in action by businesses,... View Details

August 1976 (Revised December 1986)
Background Note

Note on Process Observation

By: John J. Gabarro

Explains some of the dynamics of what actually happens in an effective or ineffective group. Also mentioned are a number of interventions which can be taken on by any group member to help change an ineffective group to one which operates more effectively. View Details

Keywords: Management Practices and Processes

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Bibliography | Baker Library | Bloomberg Center | Harvard Business School

Remembered by His Descendants. New York: Syracuse University Press, 2007. Loeb, John L., and Frances L. Loeb. All in a Lifetime: A Personal Memoir . 1st ed. New York: J. L. Loeb, 1996. Loeb Jr., View Details

April 14, 2017
Article

Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

By: John A. Deighton

United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details

Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry

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February 2019 (Revised March 2019)
Case

Banorte and the Capital Call Facility: Infrastructure Finance in Mexico

By: John D. Macomber, Carla Larangeira and Fernanda Miguel

As a result of Mexico´s pension industry deregulation, pension funds were able to invest in energy and infrastructure projects through a variety of financial instruments, particularly through Capital Development Certificates (CKDs), an asset class that served as a... View Details

Keywords: Financial Products; Fund Management; Capital Call Facility; Pension Funds; Infrastructure; Energy; Finance; Decision Making; Investment Funds; Financial Instruments; North America; Mexico

20 Jun 2016
News

When Predicting Other People's Preferences, You're Probably Wrong

19 Jun 2012
First Look

First Look: June 19

making complex decisions. Under some circumstances, unconscious thought improves decisions even more than conscious thought. Executive functioning depends on energy provided by glucose, and we know from previous research that the... View Details

Keywords: Sean Silverthorne

August 1974 (Revised April 1983)
Case

Peter Olafson (A)

By: John J. Gabarro

Describes the problems facing a recent MBA graduate in his job as general manager of a cable television company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be... View Details

Keywords: Business Subsidiaries; Television Entertainment; Managerial Roles; Organizational Design; Problems and Challenges

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February 2012
Article

Americans Do IT Better: US Multinationals and the Productivity Miracle

By: Nicholas Bloom, Raffaella Sadun and John Van Reenen

US productivity growth accelerated after 1995 (unlike Europe's), particularly in sectors that intensively use information technologies (IT). Using two new micro panel datasets we show that US multinationals operating in Europe also experienced a "productivity miracle."... View Details

Keywords: IT Productivity; American IT Productivity; Information Technology; Performance Productivity; Multinational Firms and Management; Management Practices and Processes; United States; Europe

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Site Credits | Baker Library | Bloomberg Center | Harvard Business School

Jennifer Wilson DIGITAL PHOTOGRAPHY Boston Photo Imaging Harvard Library Imaging Services A-V PRODUCTION Northern Lights Productions PRINTING Ram Printing, Inc. LENDERS TO THE EXHIBITION Alabama Department of Archives and History Barclays Group Archives View Details

29 Apr 2020
News

What Makes an Office Building “Healthy”

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Research - Health Care

Brewster The CommunityConnect case management program for Medicaid beneficiaries is run by Contra Costa Health, a county safety net health system in California. Case management infrastructure modestly improved Covid-19 vaccine uptake in a... View Details

01 Sep 2023
News

History Matters

a big lesson of this crisis: Several leaders in the New York financial sector stepped forward to rally a response. They included John Pierpont Morgan; James J. Stillman, who led City National Bank; and George F. Baker of the First... View Details

Keywords: Jen McFarland Flint; Publishing Industries (except Internet); Information

August 1988 (Revised November 1989)
Case

Reebok International Ltd.

By: John A. Quelch

Reebok executives are reviewing the company's advertising and promotion programs for the second half of 1988. These include sponsorship of the 1988 Summer Olympics and a rock concert tour organized by Amnesty International. In addition, Reebok is launching a new... View Details

Keywords: Marketing Strategy; Music Entertainment; Advertising Campaigns; Sports; Advertising Industry; Apparel and Accessories Industry; Sports Industry

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Strategy Awards & Honors - Faculty & Research

Zuzul : Included as one of the “Best 40 Under 40 Business Professors” by Poets & Quants in 2024. 2023 Bharat N. Anand : Winner of the 2023 Robert F. Greenhill Award for Outstanding Contributions to Harvard Business School. Maria P. Roche... View Details

2023
Working Paper

Do Active Funds Do Better in What They Trade?

By: Marco Sammon and John J. Shim

We develop two new, simple measures to quantify active fund decisions at the individual position level. The intuition is to separate passive rebalancing induced by flows and position changes from active rebalancing decisions. We find that additive active rebalancing --... View Details

Keywords: Investment Funds; Financial Management

SSRN

April 2008 (Revised May 2012)
Case

Ti-Tech (A)

By: Benson P. Shapiro, John T. Gourville and Craig E. Cline

This case concerns the selection and scheduling of orders by a small industrial titanium fabricator that recently has been plagued by poor deliveries and a lack of capacity. At the time of the case, Ti-Tech must decide which of four orders to accept, with capacity... View Details

Keywords: Decision Choices and Conditions; Metals and Minerals; Order Taking and Fulfillment; Supply Chain Management; Performance Capacity; Industrial Products Industry; Manufacturing Industry