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Show Results For
- All HBS Web
(1,754)
- People (1)
- News (439)
- Research (1,140)
- Multimedia (8)
- Faculty Publications (526)
- December 2010
- Supplement
Rackspace Hosting (2000)
By: W. Earl Sasser, James L. Heskett and Tom Ryder
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. View Details
Keywords: Customer Focus and Relationships; Planning; Organizational Change and Adaptation; Service Delivery; Strategy; Finance; Information Technology Industry
Sasser, W. Earl, James L. Heskett, and Tom Ryder. "Rackspace Hosting (2000)." Harvard Business School Video Supplement 811-701, December 2010.
- 17 Sep 2015
- News
Seattle and Cleveland Alumni Connect Around a ‘Vision’ for the New HBS
classmates and meet other alumni in the region, as well as with HBS faculty members and administrators. The evening featured remarks by Dean Nitin Nohria, Professor Thomas R. Eisenmann, Ralph M. James (MBA... View Details
- July 2000 (Revised October 2000)
- Case
Cisco Systems: Are You Ready? (A)
By: James L. Heskett and John P. Morgridge
An Internet service provider, INS, in which Cisco Systems has a minority ownership stake, receives an offer of $3.1 billion from Cisco's rival Lucent. Cisco's management has to decide whether to act on a request from INS management that Cisco make a counteroffer. The... View Details
Keywords: Corporate Strategy; Management Analysis, Tools, and Techniques; Ownership Stake; Strategic Planning; Innovation and Management; Technology; Information Technology Industry; Web Services Industry
Heskett, James L., and John P. Morgridge. "Cisco Systems: Are You Ready? (A)." Harvard Business School Case 901-002, July 2000. (Revised October 2000.)
- May 1990
- Teaching Note
Girl Scouts of the U.S.A. (A), (B), and (C), Teaching Note
- 01 Apr 2001
- News
Hit Radio Show and HBS Alumni Help Young Classical Musicians
When you think of kids and music these days, it’s easier to imagine Chopin and Elgar spinning in their graves than getting any airtime. But move over, J.Lo — a classical music radio show, driven by youthful performers and listeners, is... View Details
- January 2005 (Revised August 2005)
- Background Note
A Note on Managing the Growing Venture
By: Richard G. Hamermesh, James L. Heskett and Michael J. Roberts
Focuses on the strategic and organizational challenges that confront growing enterprises and the entrepreneurs who lead them. Provides an overview of how a new venture needs to change as it passes from the initial start-up to the growth phase. Explores how a venture's... View Details
Hamermesh, Richard G., James L. Heskett, and Michael J. Roberts. "A Note on Managing the Growing Venture." Harvard Business School Background Note 805-092, January 2005. (Revised August 2005.)
- April 1998
- Teaching Note
Oxford Specialty Management (A) TN
By: Richard M.J. Bohmer, James L. Heskett and Jody H. Gittell
Teaching Note for (9-898-042). View Details
- 04 Sep 2013
- News
How Relevant is Long-Range Strategic Planning?
- Web
Agents of Change: The Founding of the AASU - Site Credits
Building on the Legacy Thought Leadership Andrew F. Brimmer James I. Cash Jr. Linda A. Hill David A. Thomas HBS Faculty Members HBS Doctoral Students Alumni Profiles Research Links Essay on HBS Thought Leadership Early AASU documents... View Details
- 01 Jun 2014
- News
Executive Action
office and dining facilities, and classrooms, is the result of a $40 million gift from the Dr. James Si-Cheng Chao and Family Foundation. The new building is being designed by architectural firm Goody Clancy... View Details
- 01 Jun 2011
- News
Howard Stevenson: The Personal Side
through for him at a scary moment.” — Andy O’Brien, HBS Chief of Operations. (O’Brien, assisted by others, administered life-saving CPR to Howard Stevenson during a heart attack in front of Baker Library, January 2006.) “I asked Howard to... View Details
- 01 Jun 1996
- News
New Releases
dozens of companies have been using the strategies of co-opetition not only to create "wins" for themselves, but to make it possible for their industry as a whole to grow. Wise Choices edited by Richard J. Zeckhauser, Ralph L. Keeney, and... View Details
- 01 Jun 2011
- News
Alumni Books
strategies, virtual workplaces, results-only work environments, babies at work programs, and on-ramp and off-ramp opportunities. Get the Job You Really Want by James Caan (AMP 164, 2003) (Portfolio) To land... View Details
- 01 Jun 2011
- News
New Leadership for Executive Education
Executive Education welcomed a new executive director in April, when Patricia Bellinger stepped into a role left vacant by Ralph James (MBA ’82), who became executive director of HBS External Relations last... View Details
- 21 May 2016
- News
The Age of Consignment
article highlights the efforts of online fashion resellers Material Wrld, founded by Rie Yano and Jie Zheng (both MBA 2010), and thredUP, founded by Christopher Homer and James... View Details
- 01 Dec 2001
- News
September 11: A Community Reflects
about the idea of the global economy returning to "business as usual." On the HBS Working Knowledge Web portal, Professor Emeritus James L. Heskett asked readers reflecting on September 11 to ponder "the... View Details
Keywords: Susan Young;Deborah Blagg
- 14 Apr 2023
- Blog Post
New MBA Course Asks Students: What’s More Important—Purpose or Profits?
Image: Professor Debora Spar in the classroom. Photo courtesy Natalie Keyssar. In a milestone for the School’s mission to educate leaders who make a difference in the world, all first year students last month completed a short new course on the Social Purpose of the... View Details
- 01 Mar 2010
- News
Houghton Steps Down
James R. Houghton (MBA ’62), the longest-serving member of the Harvard Corporation and chair of the University’s 2006–07 presidential search, will step down at the end of this academic year. Houghton, chairman emeritus of Corning Inc.,... View Details
- 01 Dec 2003
- News
Alumni Luminaries Discuss Careers, Values with HBS Students
students an opportunity to learn from the experiences of this remarkable group. (Award recipient James E. Burke [MBA ’49] was unable to attend.) During the one-hour session, audience members asked panelists for their views on a range of... View Details
- 04 Oct 2024
- News
On the Vineyard, Black Alumni Reconnect With Friends and HBS
The summer weather could not have been better on August 9, when 180 HBS alumni and guests converged on Martha’s Vineyard for “HBS on the Vineyard: A Summer Reception,” an event co-hosted by HBS External Relations and the HBS... View Details
Keywords: Margie Kelley