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  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology
  • 07 Sep 2007
  • What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

own sake," into the thinking of managers and those who train them. Gerald Nanninga comments, "Maybe what we need are fewer professors and more mentors." Karen Dempster suggests that students and faculty with more View Details
Keywords: by Jim Heskett
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

counterproductive. Companies should save the benchmarking surveys for commoditized processes or services. Benchmarking became popular several decades ago as part of the total quality management movement. An IBM executive defined it as... View Details
Keywords: by Robert S. Kaplan; Service
  • November 2009
  • Article

What Would Peter Say?

By: Rosabeth Moss Kanter
Heeding the wisdom of Peter Drucker might have helped us avoid - and will help us solve - numerous challenges, from restoring trust in business to tackling climate change. He issued early warnings about excessive executive pay, the auto industry's failure to adapt and... View Details
Keywords: Judgments; Employee Relationship Management; Leadership; Goals and Objectives; Management Practices and Processes; Organizational Change and Adaptation; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations
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  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

companies are riding the coattails of globalization to send their offerings around the world. Is it more difficult for multinationals or other global companies to practice service profit chain management... View Details
Keywords: by Sean Silverthorne
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

for tailgate redesigns—a response Honda executives and engineers hadn’t anticipated. 5. Keep it simple For McDonald and Bingham, simple practices are key to helping companies manage complexities. Chick-fil-A... View Details
Keywords: by Lane Lambert
  • August 2014 (Revised May 2016)
  • Case

Husk Power

By: Joseph B. Lassiter III and Sid Misra
In late 2013, Husk Power Systems found itself falling further and further behind plan. The founding CEO had decided to resign. His co-founder is faced with the decision of quitting his corporate job in the US to head to India and help form a new management team. Husk... View Details
Keywords: Plant-Based Agribusiness; Business Model; Business Startups; Energy Generation; Renewable Energy; Social Entrepreneurship; Foreign Direct Investment; International Finance; Globalized Markets and Industries; Crime and Corruption; Employee Relationship Management; Independent Innovation and Invention; Employment; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Management Succession; Management Skills; Emerging Markets; Social Psychology; Culture; Business Strategy; Agriculture and Agribusiness Industry; Energy Industry; Green Technology Industry; Utilities Industry; Africa; India; United States
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  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

Bill George, now a professor of management practice at Harvard Business School. "Innovators need to be able to try things out, fail, correct them, and then bring them back into the organization."... View Details
Keywords: by Paul Michelman
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

The influence of a nation's history, infrastructure, and culture permeates all aspects of life within the country, including the norms, values, and behaviors of managers in its national companies. Nationally influenced behavioral... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 02 Sep 2014
  • First Look

First Look: September 2

Publisher's link: http://www.springer.com/new+%26+forthcoming+titles+%28default%29/book/978-3-319-04288-6 September 2014 Harvard Business Review Contextual Intelligence By: Khanna, Tarun Abstract—The author has come to a conclusion that may surprise you: trying to... View Details
Keywords: Sean Silverthorne
  • November–December 2019
  • Article

Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?

By: Sebastian Reiche and Tsedal Neeley
To understand how recipients respond to radical change over time across cognitive, affective, and behavioral dimensions, we conducted a longitudinal study of a mandated language change at a Chilean subsidiary of a large U.S. multinational organization. The... View Details
Keywords: Language; Communication; Change; Employees; Attitudes; Emotions; Globalized Firms and Management
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  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

School of Business to lay out best practices as well as challenges. They also highlight three domains already using probability forecasts successfully: meteorology, economics, and political science. Probability forecasting differs from... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • Article

The Artful Dodger: Answering the Wrong Question the Right Way

By: Todd Rogers and Michael I. Norton
What happens when speakers try to "dodge" a question they would rather not answer by answering a different question? In 4 studies, we show that listeners can fail to detect dodges when speakers answer similar-but objectively incorrect-questions (the "artful dodge"), a... View Details
Keywords: Interpersonal Communication; Goals and Objectives
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  • May 2017
  • Teaching Note

Partners Group: Ain't No Mountain High Enough

By: Nori Gerardo Lietz
Partners Group (PG), a Swiss-based PE manager, initiated a series of strategic shifts and evolved from a predominately fund-of-funds manager into a large, multi-asset class PE firm focused on direct investments. PG was the first PE firm to go public in 2006. A number... View Details
Keywords: Business Model; Entrepreneurship; Management Practices and Processes; Private Equity
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  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details
Keywords: by Kristen Senz
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

Business Administration at HBS and a member of the Forum's faculty steering committee. Other committee members include William W. Chin, Executive Dean for Research at HMS; Richard G. Hamermesh, MBA Class of 1961 Professor of Management... View Details
Keywords: by Carmen Nobel; Health
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

Yoffie has had access to all three men—having served on Intel's board since 1989 and written numerous business cases on Apple and Microsoft. He first started talking about the idea for the book more than six years ago with Cusumano, the Sloan View Details
Keywords: by Michael Blanding; Computer
  • 15 Nov 2016
  • First Look

November 15, 2016

now served and begin to scale back from those areas? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/617021-PDF-ENG Harvard Business School Case 417-035 Zurich Insurance: Fostering Key People Management View Details
Keywords: Sean Silverthorne
  • Article

A Head Start on Succession

By: Joseph L. Bower
Our studies of CEO succession over the past several years have shown some improvements in the trends in CEO turnover, often resulting from outside pressures for improved oversight and better corporate governance. The next step in improving CEO succession—and ultimately... View Details
Keywords: Investment Return; Corporate Governance; Governing and Advisory Boards; Leadership Development; Management Practices and Processes; Management Succession; Management Teams; Business and Shareholder Relations
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  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

concluded that “trust in leadership positively affects employees’ job performance, overall job satisfaction, and commitment to their organizations.” One study of 6,500 Holiday Inn employees concluded that when they rated their trust in their View Details
Keywords: by James Heskett

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