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- All HBS Web
(2,003)
- People (2)
- News (322)
- Research (1,499)
- Events (1)
- Multimedia (4)
- Faculty Publications (879)
- April 1998
- Case
Compaq, 1998
By: Steven C. Wheelwright and Matt Verlinden
In 1997, Compaq Computer Corp. had become a $25 billion powerhouse. It had accomplished its revenue growth projections, successfully made a number of strategic acquisitions, and increased its gross margins, principally by moving up market into servers, workstations,... View Details
- 12 Apr 2012
- News
HBS Welcomes Eleven Alumni Startups
Lema21.com.br will offer fashionable, quality eyewear products for a revolutionary price via an online retail channel. We also will focus on social sustainability to empower less fortunate individuals. mid-atlantic us Knock out!® is a... View Details
- 01 Mar 2011
- News
Where the Jobs Are
approach to taking a more in-depth look at a single topic through the experiences of alumni and the insights of faculty experts. HBS alumni interviewed for this issue lead companies ranging in size from a global powerhouse to just twenty employees. Whatever the size or... View Details
- 01 Dec 2009
- News
Faculty Books
Don’t Be Atlas: Get the World off Your Shoulders; Dig Deep for the Root Cause; Get Ready for the Long Haul; Never Waste a Good Crisis; You’re in the Spotlight: Follow True North; and Go on Offense, Focus on Winning Now. Entrepreneurs,... View Details
- 19 Oct 2012
- Research & Ideas
Digital Technology’s Profound Game Change for Marketers
field his generation should focus on, the field that would shape the future. Today's advice for aspiring graduates is also a single word: "software." In a sweeping Wall Street Journal article last summer, Netscape founder Marc... View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
(Palgrave Macmillan), he has succeeded with a contrarian view about e-commerce. While other online markets focus on the end customer, Rakuten's mission is to support the vendors who sell to those customers. His rewrite of the rules of... View Details
- Web
Financial Management of Smaller Firms - Course Catalog
HBS Course Catalog Financial Management of Smaller Firms Course Number 1452 Baker Foundation Professor Richard Ruback Professor of Management Practice Royce Yudkoff Fall; Q1Q2; 3.0 credits 28 Sessions Exam Career Focus This course is... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
online-first and traditional retailers alike. We focus on the relatively understudied domain of online-first retailers and the engagement of a key omnichannel tactic; specifically, the introduction of showrooms (physical locations where... View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
and friendly employees. Mobil decided to focus its marketing efforts on building long-term relationships with such consumers. It developed loyalty programs, based on a new SpeedpassTM payment mechanism (an employee innovation stimulated... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 19 Apr 2011
- First Look
First Look: April 19
team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams and working under pressure.... View Details
Keywords: Sean Silverthorne
- Web
Creating Brand Value - Course Catalog
young upstarts telling new types of stories in authentic ways. Firms are aggressively buying consumers’ brand loyalty at the same time they are firing their customers. Customer relationship management (CRM) investments have failed to... View Details
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
As big box bookstores Barnes & Noble and Borders spread across the landscape in the 1990s, retail observers sounded the death knell for small, independent booksellers. But they had no idea of the onslaught that was coming. Amazon.com launched in 1995, offering... View Details
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
algorithm uncovers two distinct behavioral types: "leaders" and "managers." Leaders focus on multi-function, high-level meetings, while managers focus on one-to-one meetings with core functions. Firms with... View Details
Keywords: Sean Silverthorne
- Profile
Joseph Blair
on traditional energy, particularly on the intersection of energy and politics.” In his FIELD 2 project in Chennai, India, Joe and his teammates “worked on Microsoft’s brick-and-mortar retail concept for India. We ran focus groups,... View Details
- 11 Apr 2017
- Blog Post
Why I Love My Job: Andrew Grochal on His Path to CarGurus
Current Position: Director of Product Management, CarGurus Current Location: Cambridge, MA Describe your role at CarGurus.CarGurus is an automotive search engine, helping buyers (consumers) find great deals from top-rated dealers. I focus... View Details
Keywords: Technology
- 01 Dec 2018
- News
A Force for Good
customer service and administration. “We connect them to great candidates they might otherwise overlook,” he says. Skillist’s job application platform omits a candidate’s name and other identifying information, adding instead more robust... View Details
- 01 Jun 2016
- News
How Do I Get Your Job?
people would want to use because of what it looks like or how it functions. OW: Once you came up with your idea, what steps did you take to validate it? SK: I wish I could say that I hired consultants and did a focus group, but honestly,... View Details
Keywords: April White
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
to solve challenges for customers quickly without a supervisor's approval. This capability is one reason why an analyst on Bloomberg recently opined that Southwest might be the airline best prepared to adapt and emerge successfully from... View Details
Keywords: by Euvin Naidoo
- 25 Sep 2019
- News
Leading the Evolution of E-Commerce
$1 billion. In 2017, when Fleiss left, it had 6 million customers and $100 million in revenues. It was time to try something new. That something new became Jetblack, a text-to-shop service that Fleiss launched this year with longtime... View Details
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
important responsibility—hiring the appropriate leader for the job: Companies are not grooming successors within the company. Many boards focus primarily on emergency succession in case something happens to the CEO, rather than keeping... View Details
Keywords: by Bill George