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Show Results For
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All HBS Web
(1,702)
- News (140)
- Research (1,360)
- Events (9)
- Multimedia (4)
- Faculty Publications (699)
- 25 May 2010
- First Look
First Look: May 25
attempting the transformation required to embrace a new, dominant technology—the choice to maintain focus on the old technology. In considering this choice we distinguish between "racing" strategies, which attempt to fight off the rise of the new technology...
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Martha Lagace
- 07 Nov 2006
- First Look
First Look: November 7, 2006
Working PapersEveryday Failures in Organizational Learning: Explaining the High Threshold for Speaking Up at Work Authors:James R. Detert and Amy C. Edmondson Abstract This article examines how people working in View Details
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Sean Silverthorne
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Standard for Quality Management Systems Affects Employees and Employers Authors:David I. Levine, Michael W. Toffel Abstract Several studies have examined how the ISO 9001 Quality Management System standard affects organizational outcomes...
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Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
organizational values and business ethics, Paine focused on U.S. companies engaged in business principally at home. But faced with an increasing number of questions from international students about whether U.S. standards and values...
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by Judith A. Ross
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
“Performer” mind-set. Performers can excel in well-defined areas and are rewarded by big companies, but Producers think up entirely new products, services, strategies, and business models and trust their insights enough to make...
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- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
Tracking Performance Indicators By: Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley Abstract—Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements...
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Dina Gerdeman
- 13 Jan 2003
- Research & Ideas
Making Biotech Work as a Business
No matter how you slice the numbers, all arrows in biotechnology's financial performance after twenty years are still pointing downward, said HBS professor Gary P. Pisano recently. Despite the great promise of the sector—to improve the...
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- 15 Feb 2011
- First Look
First Look: Feb. 15
opportunities to cheat on tests are likely to engage in self-deception, inferring that their elevated performance is a sign of intelligence. This short-term psychological benefit of self-deception, however, can come with longer-term...
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Sean Silverthorne
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
Editor's note: Even with recent disclosures about out-of-control spending on corporate perks and government agency parties, the US military is frequently held up as the exemplar of organizational largesse run wild. In the new book Defense...
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- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
organizations involved. But Deflategate isn’t the only issue examined by the case. “What started essentially as an analytics exercise ended up as a much broader analysis of the data, the sport, the NFL, and how it’s organized and how it’s structured. So combining both...
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- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
it seems that if you work hard and keep your nose clean, they'll get rid of your division." Stevenson believes that many of the remedies prescribed today for enhancing competitiveness - organizational innovations such as restructuring,...
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- February 2008 (Revised May 2008)
- Case
Lincoln Financial Group (A)
Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate...
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Keywords:
Competency and Skills;
Customer Relationship Management;
Training;
Selection and Staffing;
Organizational Change and Adaptation;
Performance Evaluation;
Sales;
Corporate Strategy
Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
- June 2001
- Supplement
GE's Early Dispute Resolution Initiative (B)
By: Michael A. Wheeler and Gillian Morris
Early Dispute Resolution (EDR) has proved successful at GE. Yet, when Michael McIlwrath, new counsel at an Italian subsidiary, attempted to translate it to his company, problems arose. He had to gain internal acceptance, and explain the concept of early mediation to a...
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Keywords:
Business Subsidiaries;
Globalization;
Lawsuits and Litigation;
Organizational Culture;
Performance Effectiveness;
Problems and Challenges;
Conflict of Interests;
Complexity;
Italy;
New York (state, US)
Wheeler, Michael A., and Gillian Morris. "GE's Early Dispute Resolution Initiative (B)." Harvard Business School Supplement 801-453, June 2001.
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
symbol and a renforcer of social and class divisions. Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance Employees facing increased workloads usually tackle easier tasks first. This study by...
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by Sean Silverthorne
- April 1997
- Case
ABB Germany
By: Hugo Uyterhoeven
Describes Europe's most famous postwar multinational merger between Asea of Sweden and Brown Boveri of Switzerland. Gives background on both companies and focuses particularly on BBC's geographic organization, its corporate culture, and the relationship between its...
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Mergers and Acquisitions;
Multinational Firms and Management;
Cross-Cultural and Cross-Border Issues;
Goals and Objectives;
Organizational Culture;
Performance Improvement;
Geographic Location;
Rank and Position;
Organizational Change and Adaptation;
Sweden;
Switzerland;
Germany
Uyterhoeven, Hugo. "ABB Germany." Harvard Business School Case 397-096, April 1997.
- 27 May 2009
- First Look
First Look: May 27, 2009
utilization in teams, revealing how and when teams appropriately draw on their members' expertise. Feeling the Heat: The Effects of Performance Pressure on Teams' Knowledge Use and Performance Author:Heidi...
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Martha Lagace
- 01 Jun 1998
- News
Diversity and Community
long-standing commitment to workforce diversity. As far back as 1914, IBM founder Thomas Watson made "respect for the individual" one of the three basic tenets of the company (the other two called for excellence in performance and...
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Garry Emmons
- December 2003 (Revised May 2004)
- Case
Sears Auto Centers (A) (Abridged)
By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to...
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Keywords:
Corporate Governance;
Corporate Accountability;
Ethics;
Organizational Culture;
Compensation and Benefits;
Management Teams;
Employees;
Behavior;
Motivation and Incentives;
Performance Improvement;
Auto Industry
Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
- 12 Oct 2006
- First Look
First Look: October 12, 2006
diverse backgrounds, had to develop an integrated organizational culture. Pedersen had just administered a new performance evaluation program for seventeen senior executives. This was the first time that...
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Sean Silverthorne
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation should invest significant energy in studying artificial intelligence and computer-assisted human intelligence, the ways in which...
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Dina Gerdeman