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(2,650)
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- Research (1,411)
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- 07 Nov 2006
- First Look
First Look: November 7, 2006
market in over-the-counter derivatives. Others focus on the social consequences of globalization and new modes of communication, evaluating the introduction of new information technologies into African communities and the collaborative practices of open-source View Details
Keywords: Sean Silverthorne
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
When most people think of innovation, they envision developed-world companies such as the U.S.A.'s IBM, Japan's Sony, South Korea's Samsung, Finland's Nokia, or Switzerland's Novartis, technology leaders that have stayed at the cutting edge of dynamic industries such... View Details
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
reducing inventory costs (defined here as the sum of stockout losses and cost of capital associated with holding inventory). The heuristic increased estimated agent profits by 15% relative to profits realized through agents actual decisions, while also offering... View Details
Keywords: Sean Silverthorne
- 13 May 2014
- First Look
First Look: May 13
to improving important parts of the world food supply. But his biggest challenge was in scaling up his organization to address the multitude of opportunities he wanted to address. Along with its massive investments in gene sequencing machines and View Details
Keywords: Sean Silverthorne
- 26 Sep 2006
- First Look
First Look: September 26, 2006
Ventures, Kleiner-Perkins, and others. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806198 DVD War Harvard Business School Case 706-504 In 2006, the DVD was the most popular storage medium in the entertainment and View Details
Keywords: Sean Silverthorne
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
monitor my investments as often as I like, and that I can perform all kinds of financial transactions from my home computer at a fraction of the cost I would have had to pay twenty years ago. In this sense, these are good times for... View Details
Keywords: by Ann Cullen
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
created. This kind of behavior is made much easier by the emergence of loose coupling for the computing ecosystem. The essence of the argument is that less invasive, "minimalist" interfaces between organizations and technologies... View Details
Keywords: by Marco Iansiti & Roy Levien
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
prior art that invalidates the patent being examined, and productivity in the machine learning process technology requires computer science and engineering (CS&E) skills. We discuss implications for artificial intelligence and... View Details
Keywords: Dina Gerdeman
- 11 Oct 2016
- First Look
October 11, 2016
to which citizens can see the often-hidden work that government performs. Across two studies using laboratory and field data, increasing operational transparency improved citizens’ views of and increased engagement with government. In Study 1 (N=554), viewing a... View Details
Keywords: Sean Silverthorne
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Pittsburgh had a second act (or third, counting the city's reversal from untenable air and water pollution levels in the 1940s). Pittsburgh's recovery offers a potential model for Detroit. It went on to become a technology hub, anchored in the View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
and with limited financial resources.” Skills needed now: Empathy; maintaining self-control and focus. Let’s build your new executive toolkit The skills needed to conquer these challenges are not possible without good mental hygiene. You don’t download a big... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 19 Dec 2006
- First Look
First Look: December 19, 2006
difficult to compute. Yet these customers generate value to the firm because their presence attracts fee-paying sellers. In this paper we consider the value of a customer in these types of networked setting. We compute the value of... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
computer problems on a website, companies that design those interactions purely to cut costs don't succeed. But when they actively partner with their customers to deliver a better service experience," she relates, "that's the... View Details
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
computer consulting firm specializing in e-commerce; Akal Security Company; and natural food enterprises such as the Yogi Tea Company), for which he serves as executive vice president. "Our goal is to provide products and services... View Details
Keywords: by Marguerite Rigoglioso
- 23 Mar 2010
- First Look
First Look: March 23
them and many agents are reluctant to sell them. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510040-PDF-ENG A Letter from Prison Eugene SoltesHarvard Business School Case 110-045 Stephen Richards, the former global head of sales at View Details
Keywords: Martha Lagace
- 23 Jun 2009
- First Look
First Look: June 23
port their data between products securely and reliably. This paper reviews the rationale for these principles and examines their impact on competition in the cloud computing ("Internet-software") environment. Download the paper:... View Details
Keywords: Martha Lagace
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 11 Apr 2017
- First Look
First Look at New Research, April 11
decimated Faber-Castell’s slide rule business in the 1970s, and computer aided design technology undermined the company’s manual drafting tools in the 1980s. With each new threat the Count had to decide whether to adapt to new... View Details
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
emerged. Some (relatively rich) emerging countries now exploit the economic advantage of relatively low labor costs to move quickly into the manufacture of high-tech products, such as wireless phones, microprocessors, personal computers, and even View Details
Keywords: by Martha Lagace
- 18 Sep 2007
- First Look
First Look: September 18, 2007
Deaconess Medical Center Harvard Business School Case 607-150 Describes the history of clinical computing at Boston's Beth Israel Hospital and the development, since the 1996 merger to form the Beth Israel Deaconess Medical Center, of an... View Details
Keywords: Martha Lagace