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All HBS Web
(3,425)
- People (8)
- News (768)
- Research (1,808)
- Events (4)
- Multimedia (29)
- Faculty Publications (1,123)
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- 12 Apr 2018
- Op-Ed
Op-Ed: The Trouble with Tariffs
strategy has been very successful, and its positive balance of trade with the United States reflects the progress it has made. But balance of trade is a lagging indicator of success. With looming...
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Keywords:
by Willy C. Shih;
Manufacturing;
Auto;
Steel;
Air Transportation;
Technology;
Telecommunications
- April 2008 (Revised October 2008)
- Case
TD Canada Trust (A): The Green and the Red
By: Dennis Campbell and Brent Kazan
The case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers...
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Keywords:
Mergers and Acquisitions;
Customer Focus and Relationships;
Customer Satisfaction;
Commercial Banking;
Profit;
Balanced Scorecard;
Organizational Change and Adaptation;
Banking Industry;
Canada
Campbell, Dennis, and Brent Kazan. "TD Canada Trust (A): The Green and the Red." Harvard Business School Case 108-005, April 2008. (Revised October 2008.)
- 01 Jun 2010
- Sharpening Your Skills
Sharpening Your Skills: Social Reporting
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: What's the best way to report nonfinancial metrics? How can nonprofit leaders View Details
Keywords:
by Staff
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
careful not to become too routinized in how they deliver the message or in how they express care and concern. Ideally, personnel should be chosen who are able to strike a balance between these two extremes. We also believe that companies...
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by Martha Lagace
- 20 May 2013
- Op-Ed
Making America an Industrial Powerhouse Again
commercial R&D efforts by pharmaceutical, biotechnology, diagnostics, and agricultural companies. The latter was a very specific commercial bet. Placing these commercial bets requires a depth of understanding of markets and customers that only the private sector...
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- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
Like many companies, IBM took big strides to eliminate discrimination by attempting to ignore cultural, racial, and other differences among its vast worldwide workforce. That ended when Lou Gerstner became CEO. Gerstner initiated a diversity task-force initiative that...
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by David A. Thomas
- July 1997
- Case
Graffs, The (B)
By: Carl S. Sloane and Gregory C. Rogers
Supplements the (A) case.
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Sloane, Carl S., and Gregory C. Rogers. "Graffs, The (B)." Harvard Business School Case 498-003, July 1997.
- July 1997
- Case
Graffs, The (A)
By: Carl S. Sloane and Gregory C. Rogers
Examines dual-career issues and conflicts between spouses' career objectives, personal values, and life structures. It does so by a in-depth examination of the lives and careers of a professional couple (a successful entrepreneur and a lawyer), choice points in their...
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Sloane, Carl S., and Gregory C. Rogers. "Graffs, The (A)." Harvard Business School Case 498-002, July 1997.
- 24 Oct 2005
- Research & Ideas
Building an IT Governance Committee
of an extremely successful supermarket chain on the West Coast, where he achieved impressive business results through effective IT system implementation and management. As chair of the IT committee, he helps balance his company's...
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by Richard Nolan & Warren McFarlan
- 06 Jan 2003
- Research & Ideas
Why Expensing Options Doesn’t Solve the Problem
at Enron had nothing to do with the failure to expense options. Rather, it related to a failure to disclose something else entirely on both the income statement and the balance sheet. Enron had taken advantage of some very liberal (and...
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by William Sahlman
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
as the appointment that you have with the CEO." Striking a balance between work and personal life was one of the five traits of leadership success that McGovern emphasized in her talk at Harvard Business School. The others:...
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by Martha Lagace
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
to solve challenges for customers quickly without a supervisor's approval. This capability is one reason why an analyst on Bloomberg recently opined that Southwest might be the airline best prepared to adapt and emerge successfully from the challenges of COVID-19. 2....
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by Euvin Naidoo
- December 2009
- Article
Hiding the Evidence of Valid Theories: How Coupled Search Processes Obscure Performance Differences Among Organizations
By: Nicolaj Siggelkow and Jan Rivkin
Theorists argue that an organization's high-level choices, such as its organizational design or the attributes of its top management team, should influence its performance, yet empirical researchers have struggled to detect such influence. The impact of high-level...
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Keywords:
Decision Choices and Conditions;
Management Teams;
Organizational Design;
Performance Effectiveness;
Power and Influence;
Balance and Stability
Siggelkow, Nicolaj, and Jan Rivkin. "Hiding the Evidence of Valid Theories: How Coupled Search Processes Obscure Performance Differences Among Organizations." Administrative Science Quarterly 54, no. 4 (December 2009): 602 – 634.
- November 2006
- Background Note
Technical Game Theory Note #1: Solving Bi-matrix Games
By: Dennis A. Yao
Explains how to solve bi-matrix games and introduces the Nash Equilibrium concept.
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- August 2006 (Revised September 2008)
- Case
Leadership in Law: Amy Schulman at DLA Piper
By: Boris Groysberg, Victoria Winston and Shirley Spence
What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be...
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Keywords:
Work-Life Balance;
Employee Relationship Management;
Groups and Teams;
Time Management;
Personal Development and Career;
Gender
Groysberg, Boris, Victoria Winston, and Shirley Spence. "Leadership in Law: Amy Schulman at DLA Piper." Harvard Business School Case 407-033, August 2006. (Revised September 2008.)
- 13 Mar 2007
- First Look
First Look: March 13, 2007
Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of...
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Martha Lagace
- 18 Sep 2006
- Research & Ideas
When Words Get in the Way: The Failure of Fiscal Language
map of New York to drive in Los Angeles. As examples, the authors cite the ongoing movement for a U.S. balanced budget amendment; the IMF's use of the deficit to assess fiscal prudence; the Gramm-Rudman-Hollings Act to limit U.S....
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by Julia Hanna
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
company? A: Running a four-drive company is like riding a unicycle-it takes a lot of work to maintain the balance among these four drives. The primary threat to a perfect four-drive company is to avoid letting any one drive become too...
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by Sean Silverthorne
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
responsible for the accuracy of financial reports. Others might include directors among those held responsible, with at least the confiscation of all incentive pay gained as a result of deliberate inaccuracies. How did we get into this mess? Did an overemphasis on...
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by James Heskett
- 29 Jan 2013
- Research & Ideas
Creating the Perfect Super Bowl Ad
Tracking Study, Teixeira and colleagues question whether advertisers are striking the right balance between entertaining and promoting their brands. Could companies entertain less and get consumers to buy more? Teixeira's research offers...
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