Publications

August 2003 (Revised August 2024)
Case

Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

By: Regina E. Herzlinger and John McDonough

Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details

Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry

2003
Working Paper

Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows

By: Ramon Casadesus-Masanell and Pankaj Ghemawat

This paper analyzes a dynamic mixed duopoly in which a profit-maximizing competitor interacts with a competitor that prices at zero (or marginal cost), with the cumulation of output affecting their relative positions over time. The modeling effort is motivated by... View Details

Keywords: Business Model; Competition; Open Source Distribution; Balance and Stability; Applications and Software; Network Effects; Duopoly and Oligopoly

May 2003
Module Note

Building Capabilities for Experimentation, Learning, and Prototyping

By: Stefan H. Thomke

Describes the conceptual foundations and pedagogy for a module on managing experimentation, learning, and prototyping in the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Shows how... View Details

Keywords: Service Delivery; Product Development; Learning; Technological Innovation; Information Technology; Management

May 2003
Module Note

Managing Product Development

By: Stefan H. Thomke

Introduces students to the managerial aspects critical to conceiving, designing, and developing innovative products and services. Considers the full range of activities required: learning about customer needs, understanding and managing experimentation and problem... View Details

Keywords: Product Design; Product Development; Service Operations; Business or Company Management; Projects; Management Practices and Processes; Experience and Expertise; Customers; Research; Management Skills; Integration

May 2003
Module Note

Product Development Process Design and Improvement

By: Stefan H. Thomke

Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details

Keywords: Product Development; Design; Performance Improvement; Innovation and Management; Information Technology; Customers; Information Management; Business Processes; Learning; Transformation; Service Operations

7 May 2003
Other Presentation

Building a Competitive U.A.E Economy: The New Learning

By: Michael E. Porter

Competitiveness presentation delivered in Dubai, United Arab Emirates. View Details

Keywords: Economics; United Arab Emirates

1 May 2003
Conference Presentation

How Leaders Promote Learning in Interdisciplinary Action Teams

By: A. Edmondson

Keywords: Learning; Leadership; Groups and Teams

2003
Chapter

Managing the Risk of Learning: Psychological Safety in Work Teams

By: Amy C. Edmondson

Keywords: Groups and Teams; Learning; Risk and Uncertainty; Risk Management; Safety; Social Psychology

2003
Report

UK Competitiveness: Moving to the Next Stage

By: Michael E. Porter and Christian H.M. Ketels

In October 2002, the Economic and Social Research Council (ESRC) appointed Professor Michael Porter and his team to conduct a brief, three-month review of the existing evidence on UK competitiveness. The effort was funded jointly by the ESRC and the Department of... View Details

Keywords: Competition; Economics; Performance Productivity; Management Analysis, Tools, and Techniques; Research and Development; Competency and Skills; Investment; Assets; Corporate Strategy; Policy; Management; Knowledge Use and Leverage; United Kingdom; United States

2003
Chapter

Understanding Outcomes of Organizational Learning Interventions

By: Amy C. Edmondson and Anita Williams Woolley

Keywords: Outcome or Result; Organizational Change and Adaptation

April 2003 (Revised October 2004)
Case

Novartis: The Challenge of Success (B)

By: Sandra J. Sucher and Stacy McManus

When Dr. Daniel Vasella learned of the early Phase 1 trial results, he immediately decided what course of action Novartis would take. Students will be able to examine and assess the concrete steps, and the rationale behind them, that Novartis took in response to this... View Details

Keywords: Decision Making; Moral Sensibility; Innovation and Invention; Distribution; Product Development; Production; Problems and Challenges; Research and Development; Biotechnology Industry; Pharmaceutical Industry

spring 2003
Article

Learning How and Learning What: Effects of Tacit and Codified Knowledge on Performance Improvement Following Technology Adoption

By: Amy Edmondson, Gary P. Pisano, Richard Bohmer and Ann Winslow

Keywords: Learning; Knowledge; Performance; Technology

March 2003
Background Note

Management and Creativity in Television Broadcasting

By: Rosabeth M. Kanter and Douglas A Raymond

Management and creativity are sometimes assumed to be unrelated or even conflicting concepts. In the best cases, management controls enable artistic success by gathering resources and providing discipline. However, if pushed too far, the same discipline can stifle... View Details

Keywords: Governance Controls; Leadership Development; Management; Managerial Roles; Creativity

February 2003
Teaching Note

Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL) (TN)

By: Dorothy A. Leonard

Teaching Note for (9-603-062). View Details

February 2003 (Revised January 2006)
Case

AIT Group Plc

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

A U.S. venture capital firm has just learned that the deal structure for purchasing an illiquid U.K. software firm is unacceptable to institutional investors. The group must decide if it still wants to go through with the deal. This decision hinges on whether the... View Details

Keywords: Price; Business and Stakeholder Relations; Mergers and Acquisitions; Venture Capital; Financial Condition; Risk and Uncertainty; Decision Making; Financial Services Industry; United States; United Kingdom

January 2003 (Revised August 2005)
Case

CareGroup

By: F. Warren McFarlan and Robert D. Austin

Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details

Keywords: Information Management; Information Technology; Safety; Crisis Management; Infrastructure; Health Industry

Article

Framing for Learning: Lessons in Successful Technology Implementation

By: A. Edmondson

Keywords: Learning; Technology